Arby's

385 Kimball Crossing Dr, Kimball
(423) 837-2344

Recent Reviews

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Daniel G

Nasty! Pure garbage! Couldn’t eat it! I hope Arby’s goes out of business! I never had such terrible food! The potato cakes were so greasy and disgusting!

Atmosphere: 1

Food: 1

Service: 1

BSB

Very unprofessional and rude staff. After numerous visits and similar results each time, I no longer go. If ordering from the app, you may or may not get what you ordered. And if you don't, not only do they not mention that they substitute items but when you figure it out and call in such as I did on more than one occasion, they offer no resolve and tell you App is not affiliated with location and you will have to contact app to get refund for items you paid for that you didn't get. I understand the App being separate from the franchise but why not mention to the customer at the time of pick-up that the item ordered wasn't available? Even if it's because the item is
not available because it's 30-60 minutes before closing and nobody wanted to put forth the effort to make the product available.

Food: 3

Service: 1

Ondra Elms

South Pittsburgh exit off 24 is always a gamble. It's what I get for ordering chicken at a roast beef place. Either overcooked or it had been sitting for a hot minute.

Atmosphere: 3

Food: 2

Service: 4

Kat

Clean restaurant although soap dispenser is broken in the bathroom. Quick service.

Atmosphere: 5

Food: 5

Service: 5

Leslie Grussing

Lost a star cause they forgot our drink but was great otherwise.

Atmosphere: 5

Food: 5

Service: 4

Cj Rice

Probably the best service ever received at an arbys! Cherri was her name and hopefully i spelled her name right. Kept on top of everything. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro, Big Cheesy Bacon Burger, Classic Beef 'N Cheddar

Katie Parker

They can be a little slow. Make sure you check your bag before you leave.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Classic Beef 'N Cheddar

Zachery Kirk

Employees were very vulgar with the window wide open at the drive thru. The girl with the pink hair, and the manager on shift were talking about how badly they hated their jobs, and how he hated the responsibility. We have a toddler, and the employees were constantly slurring after each and every word being supper loud. Our food was made sloppy, and wrapped super sloppy as well.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Arby's Signature Sandwiches, Curly Fries Large

Cody White

Okay food if you can get the employees to stop talking and take an order. Had to leave after 5 mins of hearing nothing, went to window and she turned her back to me, i just wanted to ask if they were taking orders... thanks for wasting
my lunch break again

Atmosphere: 2

Food: 3

Service: 1

eddie waller

Place is extremely slow

Atmosphere: 3

Food: 1

Service: 1

james griffith

The Brisket sandwich was juicy and tasted great.
I hadn't been in a Arby's in over 20 years

Atmosphere: 5

Food: 5

Service: 5

Taylor King

I absolutely love the mozzarella sticks but lately they’ve been soft and extremely greasy. I miss this crispy mozz sticks that that aren’t dripping in grease.

Christi A

Service was slow. Restaurant was dirty in the middle of lunch rush. Order was not correct and so expensive we could have gone to Cracker Barrel a few doors down and paid less for more

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roast Beef

CR Harrison

Been here twice, good food.

Chad Denton

This place is terrible, currently been sitting at five through speaker for 8 minutes, no response other than please wait. There are actually like 2 customers here, are you smoking the meat as it's ordered? If you want fast, you best prepare to spend 30 minutes ordering your food. This is not the first time this has happened, I gave it the benefit of doubt after standing in line for 15 minutes three days past while the manager and the kitchen worker hung out... ridiculous if they don't want to work im sure they're are done period around that could use a job and actually have work ethics.

Atmosphere: 1

Food: 1

Service: 1

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