Dunkin'

120 Main St Ste 1B, Kimball
(423) 518-0649

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Recent Reviews

We've really only bought donuts here. We call it Donut Day at home because we motivate the kids to get out of bed on Mondays to hopefully start the week of on a good note. We haven't had too many issues ordering. I think the only time we've had a problem was when ordering through the app but each time the problem gets solved. Staff is mostly friendly! We will continue to order here. I just wish they'd always give napkins without asking but that's ok!
I have been here almost every day within the past few months and I have only met 3 employees that are actually nice. Very rarely do I get an employee that isn’t rude to take my order and meet at the pickup window. I understand everyone has bad days but at this point, they just hate their job because they are the same every time. They are also almost always out of food by 12-1 pm. They seriously need a higher up to come in and show them how to run the place.
I really like going here, and will continue to do so, but I ordered a large iced decaf with cream and they gave me regular coffee instead of decaf. I have severe anxiety so I stay away from coffee since it exacerbates my issues. Needless to say, I had a pretty terrible night and didn’t get any sleep. Those who work there please just be aware of the things people order. They get what they want or need on purpose.

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