Ran very poorly. Three times in a row we have ordered delivery and not gotten our pizza in over 2 hrs then the manager wants to argue. She even went as far as saying the only driver she has is mentally slow. The only reason they are getting 1 star is because you have to give at least one
Nicole
If this Pizza Hut were a land mass it would be the Sahara desert!"DRY"Is there a sauce and cheese shortage at Pizza Hut because that always seems to be the case even after requesting extra sauce and cheese just so we could have a normal pizza! Will no longer waste my money here.
Cheryl Tuders
At 8:04pm, I ordered on-line for delivery to the hotel I'm staying at. I receive a confirmation that the pizza would be delivered in 33 min.I received a phone call with a voicemail that said, I can't hear you.I tried calling the store 3xs.... 1st chose #3 for questions about my order... Ring ring.. busy signal.2nd time spoke with a very polite young lady. She transferred me to a manager. Ring ring...busy signal.Now, 45 min later, I return a call again. Another, polite young lady listened to my "rant". Informed me my pizza isn't scheduled to be delivered for another 16 min. Transferred me again to manager... Ring ring... Busy signal...A manager needs to be available to speak to their customers.I WILL NOT EAT OR ORDER FROM THIS PARTICULAR PIZZA HUT AGAIN.UPDATE.... ITS NOW 1 1/2 HRS SINCE I PLACED THE ORDER.Called again, again transferred me and again it just rings and then a busy signal. How is this business staying open?
WhoIsAgility?
Not enough drivers!!They are constantly cancelling my orders with out me knowing then when I call to ask what the problem is there justput me on hold for 3 minutes and the attitude is not nice I don't know why it doesn't just say no available drivers in the app.When they do have driver it's usually on time.They don't spread the sauce correctly I'm always getting bites with no sauce at all.Bad experience.
Ashley Judge
This location has the poorest manners. Rude staff, very slow and inconsiderate of the customers waiting. Love Pizza Hut, not this location though
Mulberry Lane Farm
Very good food. Clean restaurant.
Lillian DeKoning
Sadly even after reading reviews, we thought we'd try PH out. Immediately after walk in the smell made me nauseous like burnt grease. A server told us to seat our selves which we did after not finding a clean table, we sat at a dirty on and thought we'd just ask them to wipe it down. She also told us we didn't need menus because they were sold out of everything but Large Pan pizzas. Our pizza did come out in a timely manner, but I had to find someone to get us plates and silverware. And checking out took quiet some time because the staff was talking amongst themselves. I would not recommend this PH to anyone.
Brad Roberts
2/13/2020: Attempted to call in an order on my way home from work...in Chattanooga. I was immediately asked to hold on one minute and was put on hold. The entire length of my hold time was 27 minutes, albeit I didn’t call immediately when I left work, I was left on hold the entire length of my drive home from the moment of placing the call. The level of incompetence at this store is just dumbfounding . I can only hope the general manager, district manager, owner, or Pizza Hut corporate would actually take time and review what the customers of this area are saying and at least consider making some changes to the way this store is being handled.
Gina Campbell
Service and food was good. They were just a little short handed.
Brian Richardson
I placed my order at 5:15 pm EST, 4:15 CST. Had ordered two medium pizzas and a family order of bread sticks. After arriving at 5:50pm EST, 4:50pm CST, my order was not ready yet. After waiting for 20 additional minutes, I was asked to drive around the building and when I got back to the drive thru window, my order would be ready. This place tried to give me a different order than the one I paid for, which my order was 2 medium pork and a medium Italian sausage pizza.
Pizza was great , service was great and the wait time on our pizza was great. We came in and placed a to go order and waited on it
sideen1
Waited for awhile for the food. One worker was busy talking to her guy friend behind the counter Appetizer and pizza came at the same time. Appetizer was hardly warm the sauce was hotter than the breadsticks. Didn’t get a drink refill until halfway through the meal was out of drink 20 minutes before the meal came. And there was only 4 tables with people including us
manny crumsey
LOST A BIG SALE TODAY BECAUSE SOMEONE THERE DONT KNOW HOW TO PROCESS A CARD
Vanessa Johnson
Needs cleaning I went here with my best friend if we weren't so hungry we would have went somewhere else.
Beth Hale
Terrible, terrible and terrible. Spent over $40 on the sorriest pizza ever made. No cheese, no toppings and pan crust was not what it used to be. I absolutely will not be back.....
Ran very poorly. Three times in a row we have ordered delivery and not gotten our pizza in over 2 hrs then the manager wants to argue. She even went as far as saying the only driver she has is mentally slow. The only reason they are getting 1 star is because you have to give at least one
If this Pizza Hut were a land mass it would be the Sahara desert!"DRY"Is there a sauce and cheese shortage at Pizza Hut because that always seems to be the case even after requesting extra sauce and cheese just so we could have a normal pizza! Will no longer waste my money here.
At 8:04pm, I ordered on-line for delivery to the hotel I'm staying at. I receive a confirmation that the pizza would be delivered in 33 min.I received a phone call with a voicemail that said, I can't hear you.I tried calling the store 3xs.... 1st chose #3 for questions about my order... Ring ring.. busy signal.2nd time spoke with a very polite young lady. She transferred me to a manager. Ring ring...busy signal.Now, 45 min later, I return a call again. Another, polite young lady listened to my "rant". Informed me my pizza isn't scheduled to be delivered for another 16 min. Transferred me again to manager... Ring ring... Busy signal...A manager needs to be available to speak to their customers.I WILL NOT EAT OR ORDER FROM THIS PARTICULAR PIZZA HUT AGAIN.UPDATE.... ITS NOW 1 1/2 HRS SINCE I PLACED THE ORDER.Called again, again transferred me and again it just rings and then a busy signal. How is this business staying open?
Not enough drivers!!They are constantly cancelling my orders with out me knowing then when I call to ask what the problem is there justput me on hold for 3 minutes and the attitude is not nice I don't know why it doesn't just say no available drivers in the app.When they do have driver it's usually on time.They don't spread the sauce correctly I'm always getting bites with no sauce at all.Bad experience.
This location has the poorest manners. Rude staff, very slow and inconsiderate of the customers waiting. Love Pizza Hut, not this location though
Very good food. Clean restaurant.
Sadly even after reading reviews, we thought we'd try PH out. Immediately after walk in the smell made me nauseous like burnt grease. A server told us to seat our selves which we did after not finding a clean table, we sat at a dirty on and thought we'd just ask them to wipe it down. She also told us we didn't need menus because they were sold out of everything but Large Pan pizzas. Our pizza did come out in a timely manner, but I had to find someone to get us plates and silverware. And checking out took quiet some time because the staff was talking amongst themselves. I would not recommend this PH to anyone.
2/13/2020: Attempted to call in an order on my way home from work...in Chattanooga. I was immediately asked to hold on one minute and was put on hold. The entire length of my hold time was 27 minutes, albeit I didn’t call immediately when I left work, I was left on hold the entire length of my drive home from the moment of placing the call. The level of incompetence at this store is just dumbfounding . I can only hope the general manager, district manager, owner, or Pizza Hut corporate would actually take time and review what the customers of this area are saying and at least consider making some changes to the way this store is being handled.
Service and food was good. They were just a little short handed.
I placed my order at 5:15 pm EST, 4:15 CST. Had ordered two medium pizzas and a family order of bread sticks. After arriving at 5:50pm EST, 4:50pm CST, my order was not ready yet. After waiting for 20 additional minutes, I was asked to drive around the building and when I got back to the drive thru window, my order would be ready. This place tried to give me a different order than the one I paid for, which my order was 2 medium pork and a medium Italian sausage pizza.
Restaurantji Recommends
Pizza was great , service was great and the wait time on our pizza was great. We came in and placed a to go order and waited on it
Waited for awhile for the food. One worker was busy talking to her guy friend behind the counter Appetizer and pizza came at the same time. Appetizer was hardly warm the sauce was hotter than the breadsticks. Didn’t get a drink refill until halfway through the meal was out of drink 20 minutes before the meal came. And there was only 4 tables with people including us
LOST A BIG SALE TODAY BECAUSE SOMEONE THERE DONT KNOW HOW TO PROCESS A CARD
Needs cleaning I went here with my best friend if we weren't so hungry we would have went somewhere else.
Terrible, terrible and terrible. Spent over $40 on the sorriest pizza ever made. No cheese, no toppings and pan crust was not what it used to be. I absolutely will not be back.....
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