Cracker Barrel Old Country Store
10132 Airport Pkwy, Kingsport
(423) 323-9212
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10132 Airport Pkwy, Kingsport
(423) 323-9212
This is the 5th time in the last 6 months I have received cold food. I have discussed this with the manager 3 times and I get the same story each time (I will check the steam bath). I think someone should show him where the steam bath controls are. I feel sorry for the servers having to apologize for the cold food which they have no control of. I am told that I am not the only customer complaining about cold food. For the last year I have been eating at CB 3 to 4 times a week. Today (9/29/25 will be my last visit to CB. THERE IS NO EXCUSE FOR A RESTAURANT TO SERVE COLD FOOD AND EXPECT THE CUSTOMER TO PAY FOR SOMETHING THEY CAN'T EAT !!!.
Atmosphere: 4
Food: 1
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Price is honestly cheap for all the food you get, especially compared to everywhere else. Picked up and one side was wrong but they fixed it for me before I left. Great food at this location.
Atmosphere: 5
Food: 5
Service: 5
Ladies at the check out and their supervisor were G.R.E.A.T!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie
The place was busy but that did not slow the service. Love the new s'mores latte. Could drink that every day 😄
Atmosphere: 5
Food: 5
Service: 5
Kingsport Cracker Barrel is the best! We love to eat there as a couple or with family and friends. The food is delicious, especially the breakfast menu. The people are excellent. We so appreciate the good folk who serve us .
The best
Atmosphere: 5
Food: 5
Service: 5
Everything was perfect
Atmosphere: 5
Food: 5
Service: 5
It's okay. The food at this chain used to be better. No complaints. Nothing to write home about.
Atmosphere: 3
Food: 3
Service: 3
The pancakes were really good, as well as the campfire chicken soup. Store is fun to shop in. Lost a star for removing many of their vegetarian options.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Regular cracker barrel atmosphere. It hasn't changed yet.
Atmosphere: 4
Food: 4
Service: 4
Had a great experience at the Kingsport Cracker barrel, our server Maddox was very respectful and did an amazing job. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Always enjoy eating at the Cracker Barrel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: mmmm Mac \u0026 Cheese, Carrots
Food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Love the food. Service is always good
Atmosphere: 5
Food: 5
Service: 5
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