The baristas were so kind. I had a latte and toast. Both were excellent and quickly prepared
Atmosphere: 5
Food: 5
Service: 5
Paige Johnson
Super sweet and friendly staff along with amazing coffee & bites! When I have time to stay and chill, I love to people watch at the window seats. 🥰
Atmosphere: 5
Food: 5
Service: 5
Samantha Danner
We love Urban Brews! This locally owned coffee shop is our family’s favorite place for coffee and treats. The cinnamon rolls are top tier, fresh, and delicious! We also love the rolled ice cream and breakfast items. We can’t rave about them enough!
Atmosphere: 5
Food: 5
Service: 5
Keith Groves
The moment we walked in, we were greeted by Iliana with a smile that lit up the entire city of Kingsport. We were a little late for breakfast, but they accommodated and satisfied our craving with a delicious sandwich and a handcrafted cinnamon roll that was perfect. The atmosphere is quaint and cool and the menu has a lot to offer, but it’s not overwhelming. From breakfast and lunch options, to coffee drinks, Ariel’s flavored lemonades, and rolled ice cream, you can’t go wrong. They are great people and their passion shows in everything they do. We’ll definitely stop in the next time we’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Colby Williams
I got a hazelnut latte and it was great. The staff were very friendly. The establishment has places to sit and relax if your not in a hurry. Definitely give them a try.
Atmosphere: 5
Food: 5
Service: 5
Victoria Calzada
The BEST family owned coffee shop in town! I felt so welcomed and the employees go out of there way. You can tell the owner is very passionate.Best Iced Matcha I’m definitely coming back❤️
Atmosphere: 5
Food: 5
Service: 5
Sarahy Reyes
Absolutely love everything about urban brews. Cozy and friendly environment, delicious coffee, and tasty treats. The owners are super sweet and go above and beyond to make sure everyone feels welcomed. Would highly recommend to check them out and enjoy them as much as I did.
Atmosphere: 5
Food: 5
Service: 5
Kayla Powers
This place is amazing! Beth the barista was so very helpful and my drink was to die for! Will definitely be going back soon!
Atmosphere: 5
Food: 5
Service: 5
Amy Kelly
Lemonade and customer service are bad. :(
Katie McQueen
The baristas are always friendly and helpful! Their lattes are superior!!
Tucked at 247 Broad St. in downtown Kingsport, Urban Brews & Creamery is a cozy coffee shop with a serious ace up its sleeve: hand-rolled, all-natural ice cream that’s crafted right before your eyes on a cold slab. Watching the staff spread, freeze, and roll that creamy goodness into perfect spirals is half the fun—like a dessert magic show! I tried the cookies and cream rolled ice cream, and it was a smooth, fresh delight, bursting with natural flavors. If you’re an ice cream fan, this is worth the visit alone.
The coffee? It’s decent—think solid but not stealing the show. Their organic brews, like the iced Matilda (lavender and honey), are creative, but not quite my cup of joe. Where they shine is service: the staff are super attentive and friendly, always greeting you with a smile that makes you feel like a regular. Parking’s a breeze, with spots nearby in downtown Kingsport, which is a godsend when you’re craving a quick treat.
When it’s not busy, this place is a fantastic hangout. The vibe is laid-back with cozy seating and free Wi-Fi, perfect for sipping a latte or munching a cinnamon roll while people-watching on Broad Street. It gets a bit hectic during peak hours, so aim for quieter times to soak in the charm. Urban Brews & Creamery isn’t perfect, but those rolled ice cream creations make it a downtown gem. Grab a roll and chill—you won’t regret it!
Atmosphere: 4
Food: 3
Service: 5
Summit Properties
We are so lucky to have the best neighbors EVER! Urban Brews not only has amazing coffee but also lovely treats and more. We recommend the cinnamon rolls and muffins, but everything is so tasty!
Courtney
Coffee & food are wonderful! Staff is sweet too.
Atmosphere: 5
Food: 5
Service: 5
Ammon Clark
I used to love this place until they made comments talking down on the local protest that oppose this administration.
All the people in the streets are potential customers.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Pounders
We love the place, they are so friendly & their rolled ice cream is so good. Don't take my word for it, get up & take the whole family, they have something for everyone & I grantee you will love it.
The baristas were so kind. I had a latte and toast. Both were excellent and quickly prepared
Atmosphere: 5
Food: 5
Service: 5
Super sweet and friendly staff along with amazing coffee & bites! When I have time to stay and chill, I love to people watch at the window seats. 🥰
Atmosphere: 5
Food: 5
Service: 5
We love Urban Brews! This locally owned coffee shop is our family’s favorite place for coffee and treats. The cinnamon rolls are top tier, fresh, and delicious! We also love the rolled ice cream and breakfast items. We can’t rave about them enough!
Atmosphere: 5
Food: 5
Service: 5
The moment we walked in, we were greeted by Iliana with a smile that lit up the entire city of Kingsport. We were a little late for breakfast, but they accommodated and satisfied our craving with a delicious sandwich and a handcrafted cinnamon roll that was perfect. The atmosphere is quaint and cool and the menu has a lot to offer, but it’s not overwhelming. From breakfast and lunch options, to coffee drinks, Ariel’s flavored lemonades, and rolled ice cream, you can’t go wrong. They are great people and their passion shows in everything they do. We’ll definitely stop in the next time we’re in the area.
Atmosphere: 5
Food: 5
Service: 5
I got a hazelnut latte and it was great. The staff were very friendly. The establishment has places to sit and relax if your not in a hurry. Definitely give them a try.
Atmosphere: 5
Food: 5
Service: 5
The BEST family owned coffee shop in town!
I felt so welcomed and the employees go out of there way. You can tell the owner is very passionate.Best Iced Matcha I’m definitely coming back❤️
Atmosphere: 5
Food: 5
Service: 5
Absolutely love everything about urban brews. Cozy and friendly environment, delicious coffee, and tasty treats. The owners are super sweet and go above and beyond to make sure everyone feels welcomed. Would highly recommend to check them out and enjoy them as much as I did.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing! Beth the barista was so very helpful and my drink was to die for! Will definitely be going back soon!
Atmosphere: 5
Food: 5
Service: 5
Lemonade and customer service are bad. :(
The baristas are always friendly and helpful! Their lattes are superior!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tucked at 247 Broad St. in downtown Kingsport, Urban Brews & Creamery is a cozy coffee shop with a serious ace up its sleeve: hand-rolled, all-natural ice cream that’s crafted right before your eyes on a cold slab. Watching the staff spread, freeze, and roll that creamy goodness into perfect spirals is half the fun—like a dessert magic show! I tried the cookies and cream rolled ice cream, and it was a smooth, fresh delight, bursting with natural flavors. If you’re an ice cream fan, this is worth the visit alone.
The coffee? It’s decent—think solid but not stealing the show. Their organic brews, like the iced Matilda (lavender and honey), are creative, but not quite my cup of joe. Where they shine is service: the staff are super attentive and friendly, always greeting you with a smile that makes you feel like a regular. Parking’s a breeze, with spots nearby in downtown Kingsport, which is a godsend when you’re craving a quick treat.
When it’s not busy, this place is a fantastic hangout. The vibe is laid-back with cozy seating and free Wi-Fi, perfect for sipping a latte or munching a cinnamon roll while people-watching on Broad Street. It gets a bit hectic during peak hours, so aim for quieter times to soak in the charm. Urban Brews & Creamery isn’t perfect, but those rolled ice cream creations make it a downtown gem. Grab a roll and chill—you won’t regret it!
Atmosphere: 4
Food: 3
Service: 5
We are so lucky to have the best neighbors EVER! Urban Brews not only has amazing coffee but also lovely treats and more. We recommend the cinnamon rolls and muffins, but everything is so tasty!
Coffee & food are wonderful! Staff is sweet too.
Atmosphere: 5
Food: 5
Service: 5
I used to love this place until they made comments talking down on the local protest that oppose this administration.
All the people in the streets are potential customers.
Atmosphere: 1
Food: 1
Service: 1
We love the place, they are so friendly & their rolled ice cream is so good. Don't take my word for it, get up & take the whole family, they have something for everyone & I grantee you will love it.
Atmosphere: 5
Food: 5
Service: 5
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