McDonald's

Name: McDonald's
Address: 1620 E Stone Dr, Kingsport, Tennessee, 37660, US
Telephone: (423) 247-9581
Price range: $
Rating: 2.7

$ • Fast Food, Burgers, Coffee Shops

Hours:
1620 E Stone Dr, Kingsport
(423) 247-9581

Menu Order Online

About McDonald's

McDonald's is a place that offers a mixed experience for many customers. Some appreciate the manager’s efforts to resolve issues quickly and the 24-hour availability. The restaurant is usually clean, even the bathroom, especially during early mornings when it is quiet with only a few customers. However, customers have mentioned problems such as old food, incorrect orders, and slow service. At times, the touch screen menu doesn’t work, requiring customers to order at the counter, where there may be only one server. Service quality varies, with some employees being rude and not very friendly, often shoving orders out through the drive-thru without much communication. Eating in a completely quiet dining room can feel a bit creepy. Overall, the experience can be hit or miss, but many feel that with better attention to customer service and communication, it could be a more consistent and enjoyable place.