McDonald's

1620 E Stone Dr, Kingsport
(423) 247-9581

Recent Reviews

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David Gouldthorp

I hadn't been to this McD's in a long time and what a surprise! At approx 7:00 a.m. there was only one other customer. It was beautifully clean, even the bathroom. However the touch screen wouldn't accept my order and so I had to go to the counter where there was only one server. The food was good but eating in a totally quiet dining room was creepy.

Atmosphere: 4

Food: 5

Service: 5

Sabrina Harvey

Website and Google both say 24 hours but said they closed for cleaning at 3:17 am which is bs because it's supposed to be 24 hrs. Man on the drive through was very rude when we mentioned that they are 24 hrs. If they can't get cleaning and orders done then maybe they shouldn't be so short staffed this early in the morning. Needless to say didn't get anything because they can't get there stuff done.

Atmosphere: 1

Food: 1

Service: 1

Haley Dobrovolc

I went through the drive thru twice and they messed up my order both times. I asked for only ketchup, they just added ketchup along with the mayo and lettuce both times. I also was not given any dipping sauce after asking for it. My food is always messed up when I go here and the fries are stale.

Atmosphere: 1

Food: 1

Service: 1

Michelle Ledford

absolutely the worst McDonald's in our area. we got the wrong order, our food was cold after we got the right order and the play area was dirty. we watched multiple people come in from the drive thru because their order was wrong and from where I was sitting I could see employees standing around talking while people we waiting for their orders. one lady had been standing there 20 minutes waiting. no management no excuse.

Atmosphere: 1

Food: 1

Service: 1

Angel Shipley

Every single time we go here something is messed up just order a big Mac extra sauce set and watched dude making burgers he runs out of big Mac sauce and just keeps making burgers witch wouldn't be so bad if that's all that comes on a big Mac and my wife's cheese burger was the worst one ever seen made hamburger was over cooked on both burgers and the bread was stale every time we go here they mess something up every time pityful

Food: 1

Pam Haley

Great steak biscuit!

Atmosphere: 5

Food: 5

Service: 5

Mirra

I was waiting for my order. And I watched a worker mess with his hair and wipe his nose and not change gloves. I assume the lady that was in a blue shirt that had watched him was a manager did nothing. than a box 20 nuggets fell out of their box on to the little conveyor. and a manager called it out and the guy that touched his hair and wiped his nose proceeded to grab all the nuggets. And put them back in the box and gave it to the customer.

Atmosphere: 1

Food: 1

Service: 1

Dillon Parsons

Bad food made me sick

Alan Starnes

Some of the employees are nothing but rude. They just shove your order out the drive thru,then shut the window without a word. The next time same girl as about my order and I had to repeat it twice,then another person asked the same question.

Food: 5

Service: 3

Jonathan Lane

They left the fries out of my grandsons happy meal. I didn't check it. I should have known better. It was the only thing I ordered. How hard is it to make sure a happy meal is complete. I tried to call 7 or 8 times. They never answered. Guess I shouldn't be surprised.

Atmosphere: 3

Food: 1

Service: 1

Robbie Russell

Went threw drive threw no issues

Atmosphere: 4

Food: 4

Service: 4

Jim Wright

Just what you expect

Atmosphere: 4

Food: 4

Service: 5

Selina Lee-Rivero

Order was fast, and correct. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Republican Democrat

No all day breakfast it's so dumb. The only food that McDonald's has that's even good is the mcgriddle. How to lose money and customers, extreme edition.

Atmosphere: 1

Food: 1

Service: 1

Bradley Bratcher

The bathrooms were kinda clean.

Atmosphere: 3

Food: 4

Service: 5

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