McDonald's
1620 E Stone Dr, Kingsport
(423) 247-9581
Recent Reviews
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y’all grimy… i ordered in advance, got there, tried giving me food that wasn’t mine before confirming the order w me, forgot my sauce, drinks and the 60cents i paid extra for caramel drizzle, when i got the equivalent of a booger is hilarious. and if i ask for PICKLES on a sandwich I WANT PICKLES, PLURAL, NOT SINGULAR AS I GOT 1 PICKLE…. ruthless. y’all lucky i was hungry and im not a karen bc i would’ve been asking for my money BACK.
Atmosphere: 1
Food: 2
Service: 1
If I could give a zero star I would. Whoever the girl manager is on night was very rude. I ordered a plain mcchicken,regular mcchicken, 4 peice nuggets,medium fry and a sweat tea. Get home with the food not even a 5 mintue drive and all the food is rock hard and cold. The sweat tea is metal tasting and nasty. I called 4 times before they answered and when they did I explained what was wrong with the food. She said if you can come back we can replace it but my household just got home from work and didn’t wanna get back out. So I told her that everytime I come there the food is never fresh. She then proceeds to tell me “ oh well don’t comeback then”. Then hangs up on me. Not once was I rude about anything I said. Corporate will be notified about this person and I will be contacting the health department over the food temps
Food: 1
Service: 1
Went through the drive thru around 8:30pm on 3/5/25, ordered a filet-o-fish combo. The fries they gave me were barely cooked, looked like they were pulled before the timer went off. They were soggy, ice cold, saturated in salt and had clearly been sitting there for a long time. My fish sandwich was made correctly but it wasn’t even lukewarm, it was ice cold and hard, and the bun was not steamed like it’s supposed to be. I paid $11 for inedible crap food. Literally every time I order food from any Mcdonald’s location the quality of the food is TRASH. These people working here do not care and do less than the bare minimum.
Food: 1
Service: 1
Drive thru has slowed down, even if you use the app, inside is dead because nobody eats inside anymore because of the drink machines and condiments not being available without waiting for someone to help you.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Double Cheeseburger, Mcchicken, Four Piece Chicken Nugget Kids Meal, Chicken Sandwich, Crispy Chicken Sandwich, French Fries, Double Filet-O-Fish, Hash Browns
Forgot the fries and took forever. They are thieves and don't get recipes even if you ask. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Ordered a mcgrilde and didn't get it
Its usually a good experience at McDonald's. I think maybe only work needed is paying attention always treating the customer right and knowing how to talk to them.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger, French Fries
Don't really know what to rate it it is McDonald's you know
Atmosphere: 5
Food: 5
Service: 5
Tbey just can't seem to get the order right through the drive through.
Atmosphere: 4
Food: 3
Service: 1
This particular McDonald's on Stone drive is notorious for not having anything except Splenda and sugar for your coffee this is at least the fifth time I've asked for pink or blue and they don't have it. Splenda is rotten sugar is unhealthy
Food: 4
Service: 2
Recommended dishes: Cheeseburger
Restaurantji Recommends
Says they do not have anything after midnight except combo meal 1 through 5 .. no regular burgers or chicken sandwiches or small fries… check food before leaving store does not want to replace but does not always make right
Atmosphere: 1
Food: 2
Service: 1
The date is 12/22/24 to whomever was working night shift should be spoken to time was after 9:00 pm…my husband pulled a long blonde looking hair out of his mouth while eating his fries absolutely disgusting once we got home and I went to eat my sandwich the bun was barley hanging on and completely destroyed. Hair nets should be mandatory
Food: 1
I ordered the spicy McChicken $5 meal deal. The McChicken was supposed to be no lettuce.Not only did my McChicken have lettuce, it also had pickles. The fries were old and limp.
Atmosphere: 3
Food: 1
Service: 1
They removed the self service beverage counter. Decided to bring in my own flask.
Atmosphere: 1
Food: 1
Service: 1
Wish I could give them a 0. My daughter order a tote of cookies and they pulled us. 20 minutes later I went in to check and they hadn’t even started them yet….. Manager was rude and didn’t wanna fix the situation.
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