Popeyes Louisiana Kitchen

1645 E Stone Dr, Kingsport
(423) 765-1385

Recent Reviews

Alyssa Kingsley

The food is excellent and the service used to be. If you go in the earlier part of the day there's a sweet lady up front who is wonderful. Otherwise

Atmosphere: 2

Food: 5

Service: 2

Jennifer Allen

Purchased a surf and turf meal a side of Buffalo Mac and cheese and a side of Cole slaw….requested spicy received regular with 1 pack of Buffalo sauce I guess that constitutes spicy ….the two tenders were kid sized and undercooked had to be thrown away. 2 pieces of popcorn shrimp not the shrimp that was described a bunch of cold soggy fries. Found the biscuit at the bottom looked good went to eat it there was a big black hair on it. The Buffalo mac and cheese was just regular max and cheese and it was so cold (I’m 2 minutes from where it was picked up). The cheese was like jello if people are paying $16 to $20 for your already basic food I would atleast hire people who can cook it through and not leave their hair in it

Food: 1

Service: 1

Matthew Klepper

Went through the drive thru to get the 6.99 shrimp tackle box that is being very heavily advertised, was informed that they were out of the butterfly shrimp and ask if i would like the popcorn shrimp instead, said it came with 2 chicken tenders also, fries and a biscuit and a small drink . I was NOT informed i was getting and paying for a combo meal , so i ordered a small red beans and rice also. I pull up to the window to pay and it was 16.73 , with reluctance i payed for my order and left . The popcorn shrimp was so hard it was not edible. If your restaurant is going to advertise a certain item , then make sure you have more than enough of the advertised items on hand , excuse me but that is business 101 fyi , 2nd make sure your employees inform the customer that the item they are offering in place of the out of stock item ordered is priced significantly higher and is by no means a better value . This location has just lost a loyal and long time customer. Good luck with your very deceptive business practices!

Jessica Baby

Just recently started coming to this Popeyes and let me just say the blackened chicken and Mac and cheese is always on point!!! The staff are super friendly and helpful always have a smile on their face. The inside is clean & a nice sit down spot for the family!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes with Cajun Gravy, Classic Chicken Sandwich Combo, 5 PC Tender Combo and Cajun Fries, French Fries

Carrie Sykes

Always friendly which is rare for fast food! Popeyes has the best fried chicken!

Food: 5

Service: 5

Recommended dishes: Coleslaw, Fried Chicken, 4 Sandwich Family Feast

Amanda Russell

Absolutely the best visit I've had ...everything was spot on and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes with Cajun Gravy, Red Beans & Rice, Cajun Rice, 5 PC Tender Combo and Cajun Fries, Mashed Potatoes, Blackened Ranch Sauce

Angela Cradic

I ordered on the mobile app. When I arrived the food was hot and ready but when I got home they had forgotten the Mac & cheese.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sandwich, Mashed Potatoes

Strawberry Jam

I went through the drive thru on 1/18/24 around 6:00pm, ordered the fried chicken club sandwich combo, what I got was not a chicken club, just the regular plain chicken sandwich. Not sure what they actually rang up because there was barely enough ink on my receipt to read it. I’m not sure why people say this is a good sandwich because I instantly regretted eating it, it was disgusting. The breading is SOAKED with fryer grease and they put so much mayonnaise on it, trying to eat it was like eating pure lard. It left a film in my mouth. Gross!

Ron Burke

Best chicken sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice, Sandwich, Spicy Chicken Sandwich

Gemma Bski

This team of co workers at this location run like a fine tuned machine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes with Cajun Gravy, Red Beans & Rice, Red Beans and Rice, Mashed Potatoes, Coleslaw

Katie Harper

Love the people that work

Atmosphere: 5

Food: 5

Service: 5

anthony tuell (33Player_Hands33)

Amazing place, Amazing service, Amazing people ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice, Mashed Potatoes

Teri Edwards

Took 33 minutes to get our chicken ? no one there before us and drove thru was empty. The excuse is was "oh we are just now putting down more chicken" made no sense why it wouldn't have already been made? Don't think I'll be back for awhile.

Atmosphere: 1

Food: 3

Service: 1

Craig Falin

I am blessed to know almost everyone that works at Popeyes personally outside of Popeyes. There's some awesome friends of mine that I cherish and Love so much.There's always great food that's prepared with southern love added here at this particular Popeyes. Everyone here makes guests feel like family or a familiar friend each time. Always clean inside and out. So take some friends or family and you'll see for yourself today at Popeyes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Jesse Jantz

We were given our chicken and biscuits but got home and no sides in the bag.Wheelchair accessibility: Wheelchair accessible parking and doors

Atmosphere: 3

Food: 4

Service: 2

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