The food was very fresh and the rice was delicious.
Atmosphere: 5
Food: 5
Service: 5
Lindsie Mccoy
My husband and I used to order there at least once a week the food’s disgusting the sushi is gross. The price has gotten ridiculous and I don’t care how many times you try to make excuses for it. It’s wrong and whatever you’re doing you need to fix.
Alyssa Kingsley
Fast service for
Atmosphere: 4
Food: 4
Service: 4
Jessica Gordon
Used to be my and my husband's go to. We left for work and came back after a month and a half and it's like the whole resturant went out the window. The food was bland. The sushi was 6 instead of 8. The prices are exaggerated and to top it off, the cashier taking my order told me if I tipped with my card, the MANAGERS GET THE TIP?!?!?!?! EXCUSE ME?!?!??! WHAT HAPPENED TO SAKURA.....I used to go here religiously....they knew my and my husband's order by just his voice.... now we are going to find a new location to eat... when something perfect....don't touch it.....
Atmosphere: 1
Food: 2
Service: 3
Supah Jax
Went through the drive-thru and was greeted by a wonderful employee the other day. I attempted to leave a tip on my credit card, but was informed that any tips applied to a credit card go to the manager, not the employee. PLEASE DO NOT LEAVE TIPS WHEN USING A CARD, THE EMPLOYEES DO NOT RECEIVE THEM! I will be contacting the BBB because this is unacceptable and not respectable business practice. If you are going to leave a tip, please use cash only as the actual employee will not get the tip. I take customer service very seriously.... Sakura Do better by your employees and do the right thing, it is because of customers and employees that you actually have a business. CHANGE YOUR WAYS AND GIVE THE EMPLOYEES WHAT THEY WORK FOR!!!
Atmosphere: 5
Food: 5
Service: 5
Timothy manley
Ordered sesame chicken,and ended up getting teriyaki which i was kinda disappointed about at first. But the teriyaki was great,and also the lo mein noodles was some of the best I've had in a while! Ordered my daughter orange chicken,and rice which I'd say was lacking flavor,but compared to panda express I'd say they made up with it by having shrimp sauce unlike panda express which doesn't serve shrimp sauce. Honestly my expectations wasn't high as most Chinese in the tricities isn't good in my opinion,and I went there 15min before closing. I usually prefer Japanese over Chinese but occasionally I crave Chinese. First time eating here will be back hopefully they are consistent with the lo mein as that is the biggest selling point for me as it was better than 99% of other places Japanese,or Chinese in the tricities. Also the pricing is slightly cheaper than mcdonalds when it comes to meal to meal granted we didn't get drinks.
*update apparently this place is Japanese? But it is more Chinese like than most Japanese places I've ate at in the tricities which lead me to believe it is Chinese*
Ms. M
Used drive thru. Food was very good. Portions were good for the price, which is always important to me. Would recommend.
Atmosphere: 3
Food: 4
Service: 4
Dustin Clements
This place used to be our go to for sushi. It was amazing! We always got the spicy crab and tuna with egg rolls. I don’t know if they changed owners recently or what but the people in the drive through are different now and the food is tasteless and made poorly. We got the same thing we always get, and they also jacked the prices up too! This has been the case the past two times we’ve been and this past time will be our last time at Sakura Japanese Steak House! It’s a shame because it used to be fantastic!
Jordan Griffith
Love this place! it's cheaper and bigger portions than most fast food places. Everyone in my family loves the food and prefers to eat here over other places
Atmosphere: 5
Food: 5
Service: 5
Jenna Brooks
I order to go and food😋 tastes great and at a great 💲price💲
Something has changed. The food just tastes different than 6months ago.
Atmosphere: 5
Food: 3
Service: 5
carol lynne
Not sure what happened to the Sakura in Kingsport. Seems as if they have new owners now. It used to be extremely delicious and easy on the wallet, and it was my favorite place for Asian cuisine in the Tri- Cities area. However, the workers have changed and the atmosphere has become extremely rude and disrespectful.
I’d like to mention the extreme price changes. I usually order a sesame chicken meal with extra chicken with two sushi rolls, and it used to total to around $15. Well, when I went there today to get my usual I paid $25. And also, the Sushi itself has gone downhill. It used to be the best in our area, now it tastes processed, looks thrown together, doesn’t contain sesame seeds, and comes in less quantity (6 rolls instead of 8).
I’m extremely disappointed in the change. It’s kind of ridiculous that you’re now paying more for terrible quality, service, and sushi.
Atmosphere: 1
Food: 1
Service: 1
Roger Robins
No stars would be more appropriate! Please be aware of Sakura in Kingsport, TN on E Stone Dr. I got the Steak and Scallops with rice and carrots and to my surprise the Steak and Scallops was literally raw! Needless to say that's my last stop at Sakura! I truly thought Sakura was better than this!? Definitely disappointed to say the least!
Atmosphere: 1
Food: 1
Service: 1
Aaron Hartsock
The food is excellent but you can no longer dine in, got to recommend the shrimp and scallops meal it is amazing. Most definitely do not forget an extra egg roll and the shrimp sauce.
The food was very fresh and the rice was delicious.
Atmosphere: 5
Food: 5
Service: 5
My husband and I used to order there at least once a week the food’s disgusting the sushi is gross. The price has gotten ridiculous and I don’t care how many times you try to make excuses for it. It’s wrong and whatever you’re doing you need to fix.
Fast service for
Atmosphere: 4
Food: 4
Service: 4
Used to be my and my husband's go to. We left for work and came back after a month and a half and it's like the whole resturant went out the window. The food was bland. The sushi was 6 instead of 8. The prices are exaggerated and to top it off, the cashier taking my order told me if I tipped with my card, the MANAGERS GET THE TIP?!?!?!?! EXCUSE ME?!?!??! WHAT HAPPENED TO SAKURA.....I used to go here religiously....they knew my and my husband's order by just his voice.... now we are going to find a new location to eat... when something perfect....don't touch it.....
Atmosphere: 1
Food: 2
Service: 3
Went through the drive-thru and was greeted by a wonderful employee the other day. I attempted to leave a tip on my credit card, but was informed that any tips applied to a credit card go to the manager, not the employee. PLEASE DO NOT LEAVE TIPS WHEN USING A CARD, THE EMPLOYEES DO NOT RECEIVE THEM! I will be contacting the BBB because this is unacceptable and not respectable business practice. If you are going to leave a tip, please use cash only as the actual employee will not get the tip. I take customer service very seriously.... Sakura Do better by your employees and do the right thing, it is because of customers and employees that you actually have a business. CHANGE YOUR WAYS AND GIVE THE EMPLOYEES WHAT THEY WORK FOR!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered sesame chicken,and ended up getting teriyaki which i was kinda disappointed about at first. But the teriyaki was great,and also the lo mein noodles was some of the best I've had in a while! Ordered my daughter orange chicken,and rice which I'd say was lacking flavor,but compared to panda express I'd say they made up with it by having shrimp sauce unlike panda express which doesn't serve shrimp sauce.
Honestly my expectations wasn't high as most Chinese in the tricities isn't good in my opinion,and I went there 15min before closing.
I usually prefer Japanese over Chinese but occasionally I crave Chinese. First time eating here will be back hopefully they are consistent with the lo mein as that is the biggest selling point for me as it was better than 99% of other places Japanese,or Chinese in the tricities.
Also the pricing is slightly cheaper than mcdonalds when it comes to meal to meal granted we didn't get drinks.
*update apparently this place is Japanese? But it is more Chinese like than most Japanese places I've ate at in the tricities which lead me to believe it is Chinese*
Used drive thru. Food was very good. Portions were good for the price, which is always important to me. Would recommend.
Atmosphere: 3
Food: 4
Service: 4
This place used to be our go to for sushi. It was amazing! We always got the spicy crab and tuna with egg rolls. I don’t know if they changed owners recently or what but the people in the drive through are different now and the food is tasteless and made poorly. We got the same thing we always get, and they also jacked the prices up too! This has been the case the past two times we’ve been and this past time will be our last time at Sakura Japanese Steak House! It’s a shame because it used to be fantastic!
Love this place! it's cheaper and bigger portions than most fast food places. Everyone in my family loves the food and prefers to eat here over other places
Atmosphere: 5
Food: 5
Service: 5
I order to go and food😋 tastes great and at a great 💲price💲
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Sesame Chicken, Shrimp Sauce, Sweet Carrots, Egg Roll, Steak
Restaurantji Recommends
Amazing prices and awesome sushi
Atmosphere: 5
Food: 5
Service: 5
Something has changed. The food just tastes different than 6months ago.
Atmosphere: 5
Food: 3
Service: 5
Not sure what happened to the Sakura in Kingsport. Seems as if they have new owners now. It used to be extremely delicious and easy on the wallet, and it was my favorite place for Asian cuisine in the Tri- Cities area. However, the workers have changed and the atmosphere has become extremely rude and disrespectful.
I’d like to mention the extreme price changes. I usually order a sesame chicken meal with extra chicken with two sushi rolls, and it used to total to around $15. Well, when I went there today to get my usual I paid $25. And also, the Sushi itself has gone downhill. It used to be the best in our area, now it tastes processed, looks thrown together, doesn’t contain sesame seeds, and comes in less quantity (6 rolls instead of 8).
I’m extremely disappointed in the change.
It’s kind of ridiculous that you’re now paying more for terrible quality, service, and sushi.
Atmosphere: 1
Food: 1
Service: 1
No stars would be more appropriate! Please be aware of Sakura in Kingsport, TN on E Stone Dr. I got the Steak and Scallops with rice and carrots and to my surprise the Steak and Scallops was literally raw! Needless to say that's my last stop at Sakura! I truly thought Sakura was better than this!? Definitely disappointed to say the least!
Atmosphere: 1
Food: 1
Service: 1
The food is excellent but you can no longer dine in, got to recommend the shrimp and scallops meal it is amazing. Most definitely do not forget an extra egg roll and the shrimp sauce.
Atmosphere: 2
Food: 4
Service: 4
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