I get there and the dude tells me it's gonna be a while (assuming online orders) and I asked him how long and he said around 15 minutes. I understand subways around here typically just have one person at a time but you should tend to the people in store instead of doing 15 minutes worth of online orders. Seems like all the subways in the area just suck, dude sounded super burnt out
Atmosphere: 3
Food: 3
Service: 1
Daniel Flanigan
The workers here are amazing! Very respectful and helpful in as many ways possible 10/10 recommend! Very friendly and very clean
Atmosphere: 5
Food: 5
Service: 5
Destany Schell
I am in this subway almost 7 days a weeks and everyone here is amazing! They are all very welcoming and very respectful! The food is amazing and everyone’s work ethos is amazing no one slacks off they constantly are working and providing their customers with the best possible service they can provide, even while dealing with agile and aggressive customers. They don’t have many staff but they have the best staff they can provide!
Atmosphere: 5
Food: 5
Service: 5
dj littlefield
Hannah I think was her name is the most welcoming person you could ask for. She treats you when you first come to the door. She does work by herself a lot when I go in there but she gets the job done as fast as she can. She was having conversations with not only me but everyone else. Made me feel welcomed. I make sure to tip her Everytime I see her she's such a sweetheart. She made my sandwich and I could taste all the vegetables and meat it was delicious 10/10 recommend going to this subway. It's super clean well taken care of nice manger super nice. The line does get long but the food is amazing.
Kid-friendliness: Hannah and the manger even talked to the kids that came in very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Boss
Phyllis Gray
I was there Friday nite. I stood in line with only 2 people in front of me for more than 35 minutes. They fixed call in orders and continued to ignore me. Finally they asked me what I wanted and I said how long I was waiting and the woman said it was call ins first and she was very rude about it. Apparently people waiting there wasn’t important. I will never go there again. This was the one at fort Henry where food city is. The tuna was skimpy and more bread than any value. I will let other friend know about this happening. This was the worst service I have ever encountered anywhere. I would give it no stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Myke Davis
Incompetent staff. Hannah is completely rude. Rolls her eyes and dismisses simple requests with a rude reply. Never have I seen such distain for one’s place of employment. Counter unclean. Couldn’t even eat my sandwich it was horrible. Will NEVER return to this location again. The franchise owner should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
jusitn southard
Completely rude staff I have went to this establishment on several occasions and I’m done going here Hannah is the most rudest of the staff here ! Bare minimum on sub when I asked for extra tomatoes she intern spent 5 min arguing with me and telling me how many she allowed to put in sub very unprofessional!!!! Save your self time and go some where else I see why yelp has a 1 star !
Food: 1
Service: 1
Taylor McCuan
It's been a good 8 months since I ate Subway. I was not impressed at all. I showed up to get sub an hour in a half before they closed. The person working there did not seem pleased to have a customer walk in. While ordering, she was very short with answers. They only had three bread choices available. When I asked what they had left for meat and cheese selection, she told me very little of anything left. So, I ordered Turkey and Amaracan cheese. She didn't put much on, maybe a couple slices of each. Nothing like what Subway used to put on. From there veggie wise, the lettuce they had out was already browning, a portion of the green peppers that were cut up, were not ripe. When I was rang up for my order she didn't ask me if I was a Subway member, and before I could type in my phone number, she had already by passed it, which I found out she put in someone else's number. I get home and take a bite of my sandwich to find out that the tomatoes were no longer good, they were mushy. Along with the turkey tasting off as well. I highly don't recommend going to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oven Roasted Turkey
Sheri Boothe
I went to this subway today on February 16th and it was only 2 young girls working and they had alot of pick up orders to make and had a line to the door. One girl Jess was trying to make customers happy and ring my order up right & the other girl working, can't remember her name but it started with a T. She was talking to Jess really bad in front of customers. And making Jess feel like she couldn't do her job. They don't need to do that in front of customers. Jess didn't rise her voice but the other girl did in front of customers.
Atmosphere: 1
Food: 4
Service: 2
Jon Jones
Horribly understaffed, so a long wait. That lone employee was a trooper though. He kept working and our sammiches were good. It was warm inside and the smell of fresh baked bread is so good.
Cant keep up with supply and demand . They don't even make enough bread to last the shifts they work. I've litterly tried to get food and have been told we have no bread except wheat.
Christian Peden
Disgusting, from the sandwich artist themself to the sandwiches that were made. The ingredient station was ill stocked leaving us no options and incredibly unclean. Ashamed to say I went through with it and burned the money. We went elsewhere, didn’t even eat the sandwiches. Go to the colonial heights one instead, they rock!
Atmosphere: 1
Food: 1
Service: 1
Cory Paul
Waited in line for 20 minutes with one person ahead of me for 6 online orders to be made. And those subs might as well be waiting in line with us because their still on the shelf waiting to be picked up. Crazy how online orders become priority.
Service: 1
Sky Lynn
so this stor on north eastman by food city they are rude and judgemental as hell filled out an application for them and work at the hospital subway and they told me to go back to where i came from cause they dont know how to follow directions i wish her luck for i have it all recorded and calling corp. and hope they get it together
Belinda Laney Keller
Employees very rude and will not get my business!!!! They suck
I get there and the dude tells me it's gonna be a while (assuming online orders) and I asked him how long and he said around 15 minutes. I understand subways around here typically just have one person at a time but you should tend to the people in store instead of doing 15 minutes worth of online orders. Seems like all the subways in the area just suck, dude sounded super burnt out
Atmosphere: 3
Food: 3
Service: 1
The workers here are amazing! Very respectful and helpful in as many ways possible 10/10 recommend! Very friendly and very clean
Atmosphere: 5
Food: 5
Service: 5
I am in this subway almost 7 days a weeks and everyone here is amazing! They are all very welcoming and very respectful! The food is amazing and everyone’s work ethos is amazing no one slacks off they constantly are working and providing their customers with the best possible service they can provide, even while dealing with agile and aggressive customers. They don’t have many staff but they have the best staff they can provide!
Atmosphere: 5
Food: 5
Service: 5
Hannah I think was her name is the most welcoming person you could ask for. She treats you when you first come to the door. She does work by herself a lot when I go in there but she gets the job done as fast as she can. She was having conversations with not only me but everyone else. Made me feel welcomed. I make sure to tip her Everytime I see her she's such a sweetheart. She made my sandwich and I could taste all the vegetables and meat it was delicious 10/10 recommend going to this subway. It's super clean well taken care of nice manger super nice. The line does get long but the food is amazing.
Kid-friendliness: Hannah and the manger even talked to the kids that came in very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Boss
I was there Friday nite. I stood in line with only 2 people in front of me for more than 35 minutes. They fixed call in orders and continued to ignore me. Finally they asked me what I wanted and I said how long I was waiting and the woman said it was call ins first and she was very rude about it. Apparently people waiting there wasn’t important. I will never go there again. This was the one at fort Henry where food city is. The tuna was skimpy and more bread than any value. I will let other friend know about this happening. This was the worst service I have ever encountered anywhere. I would give it no stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Incompetent staff. Hannah is completely rude. Rolls her eyes and dismisses simple requests with a rude reply. Never have I seen such distain for one’s place of employment. Counter unclean. Couldn’t even eat my sandwich it was horrible. Will NEVER return to this location again. The franchise owner should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Completely rude staff I have went to this establishment on several occasions and I’m done going here Hannah is the most rudest of the staff here ! Bare minimum on sub when I asked for extra tomatoes she intern spent 5 min arguing with me and telling me how many she allowed to put in sub very unprofessional!!!! Save your self time and go some where else I see why yelp has a 1 star !
Food: 1
Service: 1
It's been a good 8 months since I ate Subway. I was not impressed at all. I showed up to get sub an hour in a half before they closed. The person working there did not seem pleased to have a customer walk in. While ordering, she was very short with answers. They only had three bread choices available. When I asked what they had left for meat and cheese selection, she told me very little of anything left. So, I ordered Turkey and Amaracan cheese. She didn't put much on, maybe a couple slices of each. Nothing like what Subway used to put on. From there veggie wise, the lettuce they had out was already browning, a portion of the green peppers that were cut up, were not ripe. When I was rang up for my order she didn't ask me if I was a Subway member, and before I could type in my phone number, she had already by passed it, which I found out she put in someone else's number. I get home and take a bite of my sandwich to find out that the tomatoes were no longer good, they were mushy. Along with the turkey tasting off as well. I highly don't recommend going to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oven Roasted Turkey
I went to this subway today on February 16th and it was only 2 young girls working and they had alot of pick up orders to make and had a line to the door. One girl Jess was trying to make customers happy and ring my order up right & the other girl working, can't remember her name but it started with a T. She was talking to Jess really bad in front of customers. And making Jess feel like she couldn't do her job. They don't need to do that in front of customers. Jess didn't rise her voice but the other girl did in front of customers.
Atmosphere: 1
Food: 4
Service: 2
Horribly understaffed, so a long wait. That lone employee was a trooper though. He kept working and our sammiches were good. It was warm inside and the smell of fresh baked bread is so good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Cant keep up with supply and demand . They don't even make enough bread to last the shifts they work. I've litterly tried to get food and have been told we have no bread except wheat.
Disgusting, from the sandwich artist themself to the sandwiches that were made. The ingredient station was ill stocked leaving us no options and incredibly unclean. Ashamed to say I went through with it and burned the money. We went elsewhere, didn’t even eat the sandwiches. Go to the colonial heights one instead, they rock!
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 20 minutes with one person ahead of me for 6 online orders to be made. And those subs might as well be waiting in line with us because their still on the shelf waiting to be picked up. Crazy how online orders become priority.
Service: 1
so this stor on north eastman by food city they are rude and judgemental as hell filled out an application for them and work at the hospital subway and they told me to go back to where i came from cause they dont know how to follow directions i wish her luck for i have it all recorded and calling corp. and hope they get it together
Employees very rude and will not get my business!!!! They suck
Loading...