Wendy's
409 W Stone Dr, Kingsport
(423) 392-4473
Recent Reviews
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Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Dissapointed. I ordered a sour cream and chive baked potato. No sour cream was given. My son ordered a meal with fries and no fries were given. 🙄
Atmosphere: 1
Food: 2
Service: 1
Great hamburgers, they taste so fresh
Atmosphere: 5
Food: 5
Service: 5
Justin from the checkout is the very best, so are ALL of them..they deserve a raise and a bonus.these people keep ME and my word of mouth, keeping people coming to your company 😀
Date is 01/15/25 my husband went through the drive thru close to 5pm he waited for his drink for 10 minutes before just giving up and coming home he didn’t think to check the bag when he got home he and I found out they forgot his whole sandwich including not getting his drink he said the person at the window just stood there we won’t be getting food from there anymore.
I swear me and the family love Wendy's food..It's a shame they have the people they have working there. I'm sure they are all not that way but the ones that are not don't do anything to stop it either so anyway. I mean we literally eat here 4 out of a seven days a week at some point honestly probably more because the restaurant is so close to home. 8 out of 10 orders are gonna be wrong and 3 out of 10 orders they completely forget to put the food in the bag.I spend at least $7,500.00 here a year. That had me thinking tonight as I drove back to get my baked potato and was met with a rude employee. I atleast pay half of someone's salary and it could very well have been the one tonight. However it's most of the employees when your ordering you can hear them behind the person with the headset Lord they have no shame the way they talk crap about you while your ordering it's pretty concerning because you don't know what they are actually doing to your food especially when they are that bitter and disgusting and disrespectful acting. I hope someone in the Wendy's corporate office sees this and atleast looks into these Wendy's restaurants in Kingsport,TN. I'm afraid if something doesn't change in the near future I'm going to have to take my business elsewhere. I realize in the grand scheme of things that me taking my business elsewhere is comical that I am jst one person. However I am one person that loves the Wendy's brand enough to say something. I wonder how many have jst chosen to stay quiet and never eat there again or at the very least stop going as much as they used to? Not on account of the taste of the food or the menu options but on account of incompetent rude employee's I hope everyone has a wonderful evening and God bless you all.
Food: 3
Recommended dishes: Jr Bacon Cheeseburger, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Chili, Wendy’S Baked Potatoes
Food was good and so was the service. We ate inside and it was COLD. My nuts were frozen to the chair when I tried to get up and leave
Atmosphere: 1
Food: 5
Service: 5
If this is extra mayo, how little do you put on?
This is now the 3rd time this has happened, so I felt it was finally time to leave a review. I don't understand how they can already have the mayo in their hand and still be too lazy to get this right. This isn't even enough mayo for a normal sandwich without asking for extra. 7.00 for a sandwich is a lot of money if you ask me, so I would appreciate getting what I ask for. I've spent my last dollar at this wendys
Food: 1
Service: 1
Really hate hearing when you go to the drive thru how they are ready to go home...just makes you realize they dont want you there so ok ill leave
Atmosphere: 1
Service: 1
Excellent, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is what the chili actually looked like
Food: 1
Wheelchair accessibility: Superb ♿️🦽🦼🦮 A+👌
Food: 5
Service: 5
Check your food before you leave.... I'm unaware of how hard it is to look a receipt and see what the is the bag..... please do better... out of everything, each time I stop. I will forever us another Wendy's. Food cold within a 7 minute comute. Do better.
Atmosphere: 1
Food: 1
Service: 1
Freshest tasting hamburgers around
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru and was very quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sour Cream and Chive Baked Potato, Spicy Chicken Sandwich, Chili, Wendy’S Baked Potatoes
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