McDonald's
840 N Kentucky St, Kingston
(865) 328-1830
Recent Reviews
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One of the best cleanest McDonald’s I’ve been to food was hot and came out fast staff works well together
Forgot my syrup
I want to bring attention to a serious issue I experienced at this McDonald’s location. I attempted to contact McDonald’s support regarding a disturbing incident where I was served chicken containing what appeared to be a tumor. Despite reaching out, I have yet to receive any response or acknowledgment from the restaurant or corporate support.
This lack of accountability is deeply concerning and reflects poor food safety and management practices. I strongly urge others to be cautious when dining here. Proper food handling should be a priority, and serving potentially hazardous food is unacceptable.
I hope this message encourages the restaurant to take immediate action to address food safety concerns and improve communication with customers.
Had a mobile order for food and sent my husband to pick up he gets home and it’s all wrong (even the kids meal!) we call and talk to Diego and he said to come back anytime soon with the receipt and he would replace the whole meal. My husband goes and takes the receipt and they say they’ll only replace one meal and the kids meal? Okay we get that and then they don’t even put the fries for the adult meal in there or a drink! Then with the kids meals, also no drink! Truly the worst experience we’ve had here.
Mediocre at best.
Waited in drive thru for almost 20 minutes which they were busy so it was no problem, was asked to pull forward. Waited another 5+ minutes and he didn’t hand my drinks out so I asked for them and after a couple questions he got them for me. When I got home after a long day at work ready for the family to eat, I realized the large fry was less than half full and rubbery, my fiancés mccrispy had no mayo, when we asked for extra mayo. No mayo at the house so he wasn’t interested. I go to report a problem because of my experience and each time I press recent orders in my profile it refuses to pull up any old order and starts me up a new order and asks for take out or dine in. Reset my app and phone, used my fiancés app. Same thing. The fact that I couldn’t even report a problem without going back up there is the cherry on top of a long night as well.
Waited 35 minutes (no, I'm not exaggerating) for my order, they weren't even busy idk what's going on there but it's a joke. 35 minutes and my food wasn't even fresh my nuggets were still my fries weren't salted and I know they weren't fresh either. Honestly unsurprised.
This particular location we both received hamburgers that must have been out for some time, luck warm and the bottom buns like croutons. Was not edible.
To be expected
The food was fresh and hot.
Service was great. It's was very clean
Restaurantji Recommends
Wint in sarvas and mill war quick and gray cood not ast for no beater saervis thin thim
IT'S POISON.! DON'T EAT IT.. 🤷🏼♂️
Half the time I order on the app with curbside pickup they don't bring food out. I have to go to drive thru or go inside and show them where I ordered on my phone. The people that work here must really hate going outside. Don't expect to get your food while it's still fresh.
Manger and employee holding hands instead of getting my order
Me and my kids went here and heard people in the back making profound noises. This was uncalled for.
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