First time visiting this arby's. They didnt make me sit at the speaker like some. I ordered on the app a few minutes in advance though, and it took ten minutes. Then i got my two sandwhiches. On the way home 30 minutes away, i noticed i could smell curly fries. I avoid those for health, but the lady did say something i couldnt understand. Before she walked back inside after handing my food off. I thought, well maybe they gave me fries for the wait. I did see two sanwhiches in there. Then i get home, and i had the wrong two sandwhiches. I ordered a smokehouse brisket and reuben. I received a roast beef and ham/swiss/chicken. Im picky about arby's meats, so i threw the beef away and the ham. I tried to eat the chicken patty, but it was overcooked.
Atmosphere: 1
Food: 1
Service: 1
MB Jones
Brisket not great
Terry Bullock
Every time I've been there the floors are always greasy and nasty
Tracy McClory
Arby's piled on the beef!!! That would NEVER happen at Taco Bell even if you pay for double meat. Good job Arby's!!!
Atmosphere: 5
Food: 5
Service: 5
happyhippy the vinyl guy
Extremely nice customer service, The young lady was very patient with us cuz we have not been to Arby's in a minute. Food was hot delicious at no time at all coming to the table. The turnovers they suggested were spot on very good. The manager rose does an amazing job
Atmosphere: 5
Food: 5
Service: 5
Elliott Jones
We didn’t go there today
Atmosphere: 5
Food: 5
Service: 5
Michael Hazan
Have had very so-so experiences when I come here. It's usually a toss-up depending on who is working, but for the most part everyone who works is very nice. However, the quality of food varies at times and sometimes it's cold and sometimes it's hot?
Atmosphere: 2
Food: 4
Service: 4
yankabilly ron
The food was very good. Cashier was very friendly and funny. Always be on the lookout for the deals on sandwiches
Atmosphere: 3
Food: 5
Service: 5
Kristi Swatzson (MissKat)
I ordered through the app and could not use my gift card and also it was free delivery Monday and I was not given that as well as the delivery person cured me out and also left my food out in the parking lot at my apartments and so I had to physically go to the local Arby’s and then was called a liar there by the manager and the employee so I lost $25 in my gift card and then was charged $35 by Doordash on top of that so all in all I paid over $60 for a simple meal for lunch and even with calling corporate was unable to retrieve a refund and not even a discount. I am 56 years old and honestly, I have never been treated that badly and on top of that not even given a refund or a complementary meal. I am still speechless at this point by the way it was the Arby’s location in Knoxville Tennessee with the ZIP Code of 37919 and was ordered on July 21, 2025 around 11 AM.
orders were not correct, and paid for items we didn't receive. these establishments need better management!
Robert Robinson Jr (LB)
Great place to eat at. Great food options. Saucy
Atmosphere: 5
Food: 5
Service: 5
Joshua Wallin
Extremely disappointed! I went and placed a pickup order for four combo orders. Two of the four are the quarter pound sweet brisket sandwich. As you can see by the picture it doesn't look anything like it does on the menu or depicted online. The second picture is supposed to be a beef and cheddar. It looks like a smashed grill cheese! Then we go to pick it up we are told they don't have the sweet bbq sauce anymore!!!! So I pay over $12 dollars for a sandwich that looks like a $2 dollar sandwich! I expect a response from the general manager to discuss this. I have tried to call the store multiple times with no answer! If I wasn't home with my children I would drive back up there! This is a disgrace of a sandwich and almost $13 dollars for a combo. Fry containers were not even full. Ohhhh and not one straw with our 4 drinks! Shame on you Arbys!
First time visiting this arby's. They didnt make me sit at the speaker like some. I ordered on the app a few minutes in advance though, and it took ten minutes. Then i got my two sandwhiches. On the way home 30 minutes away, i noticed i could smell curly fries. I avoid those for health, but the lady did say something i couldnt understand. Before she walked back inside after handing my food off. I thought, well maybe they gave me fries for the wait. I did see two sanwhiches in there. Then i get home, and i had the wrong two sandwhiches. I ordered a smokehouse brisket and reuben. I received a roast beef and ham/swiss/chicken. Im picky about arby's meats, so i threw the beef away and the ham. I tried to eat the chicken patty, but it was overcooked.
Atmosphere: 1
Food: 1
Service: 1
Brisket not great
Every time I've been there the floors are always greasy and nasty
Arby's piled on the beef!!! That would NEVER happen at Taco Bell even if you pay for double meat. Good job Arby's!!!
Atmosphere: 5
Food: 5
Service: 5
Extremely nice customer service, The young lady was very patient with us cuz we have not been to Arby's in a minute. Food was hot delicious at no time at all coming to the table. The turnovers they suggested were spot on very good. The manager rose does an amazing job
Atmosphere: 5
Food: 5
Service: 5
We didn’t go there today
Atmosphere: 5
Food: 5
Service: 5
Have had very so-so experiences when I come here. It's usually a toss-up depending on who is working, but for the most part everyone who works is very nice. However, the quality of food varies at times and sometimes it's cold and sometimes it's hot?
Atmosphere: 2
Food: 4
Service: 4
The food was very good. Cashier was very friendly and funny. Always be on the lookout for the deals on sandwiches
Atmosphere: 3
Food: 5
Service: 5
I ordered through the app and could not use my gift card and also it was free delivery Monday and I was not given that as well as the delivery person cured me out and also left my food out in the parking lot at my apartments and so I had to physically go to the local Arby’s and then was called a liar there by the manager and the employee so I lost $25 in my gift card and then was charged $35 by Doordash on top of that so all in all I paid over $60 for a simple meal for lunch and even with calling corporate was unable to retrieve a refund and not even a discount. I am 56 years old and honestly, I have never been treated that badly and on top of that not even given a refund or a complementary meal. I am still speechless at this point by the way it was the Arby’s location in Knoxville Tennessee with the ZIP Code of 37919 and was ordered on July 21, 2025 around 11 AM.
Atmosphere: 1
Food: 1
Service: 1
Very clean restaurant, friendly staff
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
orders were not correct, and paid for items we didn't receive. these establishments need better management!
Great place to eat at. Great food options. Saucy
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed! I went and placed a pickup order for four combo orders. Two of the four are the quarter pound sweet brisket sandwich. As you can see by the picture it doesn't look anything like it does on the menu or depicted online. The second picture is supposed to be a beef and cheddar. It looks like a smashed grill cheese! Then we go to pick it up we are told they don't have the sweet bbq sauce anymore!!!! So I pay over $12 dollars for a sandwich that looks like a $2 dollar sandwich! I expect a response from the general manager to discuss this. I have tried to call the store multiple times with no answer! If I wasn't home with my children I would drive back up there! This is a disgrace of a sandwich and almost $13 dollars for a combo. Fry containers were not even full. Ohhhh and not one straw with our 4 drinks! Shame on you Arbys!
Atmosphere: 1
Food: 1
Service: 1
Wonderful service and food!
Atmosphere: 5
Food: 5
Service: 5
Good food,nice clean place to eat.
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