Arby's

6909 Kingston Pike, Knoxville
(865) 212-2254

Recent Reviews

Luke Poff

Who owns this place… this is not an employee issue. This is a management issue. I refused to leave a bad reward for the last year. At this point, I can’t resist. This place is horrible. Service time is over 20 min. The order is constantly wrong. The franchisee should be removed of all stores owned

hemn tahir

Very good

Atmosphere: 5

Food: 5

Service: 5

Harold Amburn

Take out. Food good and they got the order right!

Food: 5

Service: 5

Recommended dishes: Reuben, Roast Beef

William E Maples

Waiting for someone was way to long under staffed and management needs training to get everything running smoothly no system in place or not being used properly, been like that last 2 times there .

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Arby's Signature Sandwiches

Kevin Nickens

Ordered one sandwich, received a completely different order. After contacting the restaurant. They made no attempts to fix their mistake. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Wanda L

Always a pleasent experience. Good food and friendly and helpful staff.

Atmosphere: 3

Food: 4

Service: 4

Randy Wilhoit

Slowest Arby's that I have ever been to eat. 30 minutes for wife and I to get our food! We will not be back!

Atmosphere: 5

Food: 5

Service: 1

JD Roberts

Forgot fries and mozerella sticks on 3 orders and when we called there line said "busy"

Atmosphere: 1

Food: 1

Service: 1

Tia west

Very friendly every time I come through. Food is fresh and served quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Roast Beef, Peacan Chicken Salad Sandwich

Hannah Brackett

Great service, super fast, and the manager Chris was so friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Kaylie Payne

Super quick service and great quality food. I love coming to this location and the Manager, Michelle, is really nice.

Atmosphere: 5

Food: 5

Service: 5

Alicia Farmer

Ordered two jamocha shakes and they were NOT mixed. They were just vanilla ice cream with syrup down the sides. GROSS. I hate vanilla. I didn't order a shake to have to try to mix it myself!

Atmosphere: 1

Food: 1

Service: 1

Tiffany Dearing

The food is always fresh but it always takes 5 minutes for a cashier to come to the counter. I would understand if they were busy but there wasn't anyone inside, not 1 customer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Carlos

The staff and specially the Mgr.is amazing she knows how to run the place. I came with a problem so I thought. It was My Mistake but she smoothed it over and made it feel like nothing happened.Yes I will Come back again and again the food is all it's meant to be hot and good taste it's fast service after you place your order it's on track

Food: 5

Service: 5

Recommended dishes: Half Pound Roast Beef Sandwich, Arby's Signature Sandwiches

bob merritt

I was only one in restaurant and stood at register calling for service. After 3 attempts a girl came to take my order then the 3 employees who were swapping stories repeatedly imitated my request for service. Rude. Happened 12/ 31 around 1:00 pm. Was not the first time for no service at register. . I will definitely not go back again.

Atmosphere: 4

Food: 4

Service: 1

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