Arby's
10816 Hardin Valley Rd, Knoxville
(865) 690-2705
Recent Reviews
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Pleasant crew, food was hot, clean store
Atmosphere: 5
Food: 5
Service: 5
Nice place
Atmosphere: 5
Food: 5
Service: 5
Never had issue getting food via drive thru. Love their brisket.
Food: 4
Service: 4
Very fantastic foods, yumi yumi
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through with my grandson. Got a Reuben sandwich and large crinkle fries. Was hands-down the worst Reuben sandwich I’ve ever eaten in my life. It was undersized overpriced, the middle of the bread was soggy, and the outer edges were dried out. The french fries were dried out in the middle and the dog got a treat. My grandson’s chicken sandwich and potato cakes were OK, but he inhaled them so fast who could’ve detected whether it actually tasted good or not. And all this after we waited between seven and 10 minutes to get the food at the drive-through window. I will not be going back to this Arby’s location.
Food: 1
Service: 1
Pay me $250,000 and I’ll evaluate 6 of your restaurants and show you where your losing money and where you can gain money at
Atmosphere: 4
Food: 4
Service: 4
Young man working the drive thru window tonight April 28, 2025 handed me my money I said thank you he gave no response. Handed me my food I looked him in the eyes this time and said thank you his response to me this time was yep. Gotta love this generation no respect.
During my recent visit, the drive-thru employee was not only unprofessional but also attempted to charge me over $20 for just two sandwiches, one fry, and one drink—an amount that clearly does not reflect your usual pricing.
The lack of product knowledge and basic customer service from the employee was concerning. If this is a reflection of how this location is being managed, I’m afraid it will continue to drive customers away. I’ve been a loyal customer, but this experience makes me question whether I’ll return.
I hope this feedback is taken seriously and addressed promptly.
Good n fast
I ate here yesterday. AND I got food poisoning. Non stop throwing up, I didn't get any sleep last night and I am having to miss work now because of it. Don't eat here for your own sake. I feel like I am dying. I feel like I got run over by a truck.
Restaurantji Recommends
I ask for the offer of 2 sandwiches for $ 6.90 exquisite
Quick and easy to order thru app or website if you don't want to really talk much. I always go to this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
I’ve never actually step foot in Arbys before and it’s the cleanest one I’ve ever been too!!!
Atmosphere: 5
Food: 5
Service: 5
Currently have potato cakes for limited time, but they also have 2/6.00 sandwiches right now. The front window in Hardin Valley shows some deals for you as well...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crispy Chicken Sandwich, Potato Cakes, Loaded Curly Fries, Apple Turnover, Curly Fries, Roast Beef, Classic Roast Beef, Curly Fries Medium
Good job in getting my order right; which sadly, only happens about 50% of the time.
Atmosphere: 3
Food: 4
Service: 5
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