My wife and I decided to try Buddy’s for the first time ever at the Bristol location. We ordered our food online so we could be thorough and take time to look at the whole menu and decide what we wanted. My wife got the rib trio with beans and potato salad I believe. I went with a classic hot dog and fries and also got some hush puppies. Went thru the drive thru to pick up the order and that’s when it all started as a horrible mistake. I pulled up to the window to get our food and not even 1 person said we are almost done with your order, or we are working on it, or even said hello or anything to me at all; didn’t even give us our drinks at least when we pulled up. The manager looked like he was one of the biggest bums ever just because of the way he was dressed, very unprofessional. When we finally got our food the ONLY thing said to me was, HERE YOU GO. There was no hi how are you or have a good day or anything. Very rude customer service for starters. I grabbed the food and went to park in a parking lot to eat. We opened up our food and my wife’s dinner looked like it was just swished around like it was man handled. The beans were all in the potato salad and the ribs just even looked like they were dry as could be. She said the taste was horrible and she couldn’t even tell what one of the meats were. She said it tasted like chicken but if it was, then it wasn’t even done. She could have dipped it in bbq sauce, but oh yeah they forgot that. So she was eating dry awful meat with no sauce to even make it moist whatsoever. When I dug into my food, it just went downhill from there. The bun was just falling apart and would not stay together for starters. The chili tasted like it was seriously from a can, and if it was, I’ve had better can chili than that before. The fries wasn’t even close to being cooked all the way, and the hush puppies wasn’t even crispy, tasted more like rubber. So when you have someone like me who doesn’t take the time to write reviews about food, to actually take the time to write this review, well it was just so horrible that I actually had to say something. So if you’re looking to have some good bbq, don’t go to the Bristol location. It’s safe to say that I will probably never eat at buddy’s ever again.
Rich Nixon
I ordered the pulled chicken dinner and received it the chicken only filled half the to go box the sides were fries and baked beans and half an empty box. Yes I have a photo of it.
Cyndi Splann Smith
Based on our last visit, I am rating this Buddy's down in Whittle Springs A 3 star. We stopped to get drive-thru food yesterday on the way to our daughter's house. The lady that took her order in the Drive-Thru was super short with us. When we got our food home it was put in the bag sideways so everything was completely mixed up and leaking. It was ridiculous, they weren't even busy.
Food: 3
Service: 1
mitch lester
Great people. Great service. Great food.super new hot sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Wings
Robert Mathine
This place is awesome so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Wings
Richard Beauchamp
So far, the best BBQ I've sampled in Knoxville. It's not award winning IMHO but decent enough for a return trip. Pork bbq had good flavor and sauce was halfway between an NC vinegar style and KC style. Beans were passable but clearly their own small take on Van Camps Baked Beans recipe (I should know as it's the recipe I use at home). Hushpuppies were dang respectable though!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pork Sandwich, Baked Beans
Brittni Quisenberry
I never have a complaint about this location. The food is always hot and fresh. It’s always so clean. The tables are all neat and the paper towels folded. The sauce topped up. Cindy is very helpful and will get you anything you need!
Atmosphere: 5
Food: 5
Service: 5
Fae Walker
Came through here about 40 mins before they closed last night (9.25), which I realize isn’t optimal, however the girl running the drive thru was Incredibly rude. Not only did she have an attitude while taking the order, and while handing our food out of the window, but after handing us our food she had a two of her coworkers come over to the window with her and they collectively told us how “we made the entire staff mad by ordering this food.” I’ve truly never felt like such an inconvenience for ordering food at a place that sells food during their regular operating hours. I can’t understand what would possess them to think thats appropriate nor why no part of management stopped this from happening, but here we are.
Food: 4
Service: 1
HD Futch
Best tasting BBQ in the area. Pulled pork and ribs are my favorite. Staff is efficient and friendly.
Atmosphere: 4
Food: 5
Service: 5
Theda Stephens
This is our 3rd visit to get a family pack and, as always, it was a home run. Great customer service and very affordable. We purchased a 10 person meal and the meat was absolutely packed in the container. It goes way farther than 10 sandwiches, so grab extra buns and stretch it! Everything helps in this economy! A++
AWFUL ATTITUDES!!! Went to get water and ice cream. A crew member named Jaylee (Not sure if I spelled it right) was working the drive through and kept telling us that she couldn’t hear. She had a horrible attitude. When I drove to the drive thru window, she had an attitude and said now what did you want? When we told her, we had to repeat it a couple of times. 2 waters and ice cream. She handed us the ice cream and shut the drive thru window without giving us the rest of the change. Her manager came to give us the waters and we told the manager about her attitude. The manager apologized. We will never come back. Awful attitude and customer service.
Atmosphere: 1
Food: 1
Service: 1
prettygirlswagg prettygirlswagga
Great food was fresh pulled chicken dinner corn and greenbeans hush puppies with soggy
My wife and I decided to try Buddy’s for the first time ever at the Bristol location. We ordered our food online so we could be thorough and take time to look at the whole menu and decide what we wanted. My wife got the rib trio with beans and potato salad I believe. I went with a classic hot dog and fries and also got some hush puppies. Went thru the drive thru to pick up the order and that’s when it all started as a horrible mistake. I pulled up to the window to get our food and not even 1 person said we are almost done with your order, or we are working on it, or even said hello or anything to me at all; didn’t even give us our drinks at least when we pulled up. The manager looked like he was one of the biggest bums ever just because of the way he was dressed, very unprofessional. When we finally got our food the ONLY thing said to me was, HERE YOU GO. There was no hi how are you or have a good day or anything. Very rude customer service for starters. I grabbed the food and went to park in a parking lot to eat. We opened up our food and my wife’s dinner looked like it was just swished around like it was man handled. The beans were all in the potato salad and the ribs just even looked like they were dry as could be. She said the taste was horrible and she couldn’t even tell what one of the meats were. She said it tasted like chicken but if it was, then it wasn’t even done. She could have dipped it in bbq sauce, but oh yeah they forgot that. So she was eating dry awful meat with no sauce to even make it moist whatsoever. When I dug into my food, it just went downhill from there. The bun was just falling apart and would not stay together for starters. The chili tasted like it was seriously from a can, and if it was, I’ve had better can chili than that before. The fries wasn’t even close to being cooked all the way, and the hush puppies wasn’t even crispy, tasted more like rubber. So when you have someone like me who doesn’t take the time to write reviews about food, to actually take the time to write this review, well it was just so horrible that I actually had to say something. So if you’re looking to have some good bbq, don’t go to the Bristol location. It’s safe to say that I will probably never eat at buddy’s ever again.
I ordered the pulled chicken dinner and received it the chicken only filled half the to go box the sides were fries and baked beans and half an empty box. Yes I have a photo of it.
Based on our last visit, I am rating this Buddy's down in Whittle Springs A 3 star. We stopped to get drive-thru food yesterday on the way to our daughter's house. The lady that took her order in the Drive-Thru was super short with us. When we got our food home it was put in the bag sideways so everything was completely mixed up and leaking. It was ridiculous, they weren't even busy.
Food: 3
Service: 1
Great people. Great service. Great food.super new hot sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Wings
This place is awesome so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Wings
So far, the best BBQ I've sampled in Knoxville. It's not award winning IMHO but decent enough for a return trip. Pork bbq had good flavor and sauce was halfway between an NC vinegar style and KC style. Beans were passable but clearly their own small take on Van Camps Baked Beans recipe (I should know as it's the recipe I use at home). Hushpuppies were dang respectable though!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pork Sandwich, Baked Beans
I never have a complaint about this location. The food is always hot and fresh. It’s always so clean. The tables are all neat and the paper towels folded. The sauce topped up. Cindy is very helpful and will get you anything you need!
Atmosphere: 5
Food: 5
Service: 5
Came through here about 40 mins before they closed last night (9.25), which I realize isn’t optimal, however the girl running the drive thru was Incredibly rude. Not only did she have an attitude while taking the order, and while handing our food out of the window, but after handing us our food she had a two of her coworkers come over to the window with her and they collectively told us how “we made the entire staff mad by ordering this food.” I’ve truly never felt like such an inconvenience for ordering food at a place that sells food during their regular operating hours. I can’t understand what would possess them to think thats appropriate nor why no part of management stopped this from happening, but here we are.
Food: 4
Service: 1
Best tasting BBQ in the area. Pulled pork and ribs are my favorite. Staff is efficient and friendly.
Atmosphere: 4
Food: 5
Service: 5
This is our 3rd visit to get a family pack and, as always, it was a home run. Great customer service and very affordable. We purchased a 10 person meal and the meat was absolutely packed in the container. It goes way farther than 10 sandwiches, so grab extra buns and stretch it! Everything helps in this economy! A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Sandwich, Baked Beans, Slaw
Restaurantji Recommends
Best smoked wings! Not sure what type of dill spicy pickle chips they have, but wow!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey, Pork Sandwich, Chili, Fries, Pulled Chicken, Sides, Hot Fudge Cake, Ribs, Wings, Half Chicken
Love this place.
Atmosphere: 5
Food: 5
Service: 5
Great food, Great friendly service!!!
Atmosphere: 5
Food: 5
Service: 5
AWFUL ATTITUDES!!! Went to get water and ice cream. A crew member named Jaylee (Not sure if I spelled it right) was working the drive through and kept telling us that she couldn’t hear. She had a horrible attitude. When I drove to the drive thru window, she had an attitude and said now what did you want? When we told her, we had to repeat it a couple of times. 2 waters and ice cream. She handed us the ice cream and shut the drive thru window without giving us the rest of the change. Her manager came to give us the waters and we told the manager about her attitude. The manager apologized. We will never come back. Awful attitude and customer service.
Atmosphere: 1
Food: 1
Service: 1
Great food was fresh pulled chicken dinner corn and greenbeans hush puppies with soggy
Atmosphere: 5
Food: 3
Service: 5
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