Burger King

319 Merchant Dr, Knoxville
(865) 688-4591

Recent Reviews

Stevorgo Penson

Very rude and educated in costumer service. I do not recommend this place

yankabilly ron

Stopped in early for a quick breakfast. Good food and staff. Got what we ordered and were on our way.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Toast Sticks, French Fries, Chicken Fries, Whopper Jr, Crispy Chicken Sandwich, Fries, Crispy Chicken, Burger, Original Chicken Sandwich

xx Mac

Ordered a whopper and a whopper jr, French fries, whopper was old, not even close to fresh, jr. was a little better, fries were ok. Will not be back anytime soon.

Food: 1

Service: 3

Recommended dishes: Fries

Sami Allen

Great team work lovely

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Fries, Burger

David Arnold

1 person in front of us waiting on their order, the girl kept telling us, "I'll be with in just a minute." 6 minutes later, she asked the cook and / or manager if she could take orders from the front line yet? I had a digital gift card, and they couldn't take it because they had no way to input the codes. The food was cold, and I had to ask for pickles for my fish sandwich because there was only one on it. Will not stop at the Burger King on Merchant's road ever again!

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Fries

Robbie Gill

Management is super young and entitled.

Atmosphere: 1

Food: 1

Service: 1

V Nunziata

Went in about 7pm....staff was busy cleaning...did not seem to concerned I was waiting 5 min for someone to take my order. Then another 10min to get food. I know it was off hours, but food was made fresh.

Atmosphere: 2

Food: 3

Service: 3

John Kidd

I should have known not to go thru the drive thru. They always pass off the bad food to the drive thru. I had whopper juniors and the buns were stale and the burger was cold. I got there right at 11 to get a fresh

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Burger

Igor Gaidai

Everything was

Atmosphere: 5

Food: 5

Service: 5

Stacey Sparks

Staff was amazing but the lobby was too cold felt like the air conditioner was on in

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Whopper, Fries, Original Chicken Sandwich, Cheesy Tots

Addyson Fields

I ordered 2 large fries and a sweet tea and asked for extra ketchup. They gave us 3 packs of ketchup so we went back and asked for more. They handed us 3 more packs so we asked for more than that and they had the audacity to ask how much food we got like 6 packs of keto was enough for 2 large fries. Extremely rude customer service, they act like they are the ones paying for the ketchup. Get a real job

Atmosphere: 1

Food: 4

Service: 1

Shae Hensley

Went in shortly after nine o clock after getting off of workAsked for a shake and the woman in the window was rude and said "we close in like 40 minutes we're closing it down"unfortunate didn't know they could do that. visited 1/10wouldn't be as big of a deal if the woman wasn't rude. asked for district managers number. woman got even ruder and then blamed it on her other coworker. real shame i really used to enjoy this burger king

Atmosphere: 1

Food: 1

Service: 1

Ahmad Chaar

Food was good, but the large fries felt like a medium, while the large drink felt super sized.

Atmosphere: 4

Food: 5

Service: 4

Latonia Moore

Never had a problem at this location and my food was ALWAYS correct in the bag and hot.

Food: 5

Service: 5

Larry Hoocer

Marcus was amazing none better thank you Marcus I’ll definitely be

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Fries

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