Maybe the worst place I have ever visited. The lady at the counter at 4:30 PM on 28 July will go down as the rudest most inconsiderate person I have ever dealt with. Rolling her eyes, smudging up her mouth when you speak and acting like she would rather you be anywhere else but there. She didn’t say hello or goodbye or anything. I said hello to her three different times and she just looked away. The food was pretty terrible and I was shocked because it took them 20 minutes to get it to me. Even though I was the only customer in the restaurant. I know now why I was the only customer in the restaurant it’s because they treat their customers like crap. I also got a bag to go even though I said I was going to eat it in the restaurant and inside the bag there were over 35 packages of tartar sauce, 16 packages of cocktail sauce, and close to 50 packets of ketchup. All of this for my two-piece fish dinner. If the owners are wondering why they are probably going to close the store down, it’s because you have the worst customer service in history and employees who don’t give a damn about your restaurant or your bottom line.
Atmosphere: 1
Food: 1
Service: 1
Pam McDermott
Went threw tonight after a long day at work ordered fish and chicken with 5 shrimp extra when I say the chicken was tuff as hell dried out like it had laid out most of the day it was awful so bad my dog would not even eat it .....come on people we pay good money for this food make it where we can eat it
Atmosphere: 1
Food: 1
Service: 5
James Maxwell
Was my Favorite place to Eat until today I ordered a 4 piece fish dinner and they Gave me a 2 Piece Fish Dinner With 5 Shrimp Never again I ordered 4 piece of fish how did They Get 5 shrimp and 2 pieces of fish
Tracy Voris
Love captain ds employees are always nice and food is always fresh and tastes great. 1 fish 5 shrimp 2 hush puppies and okra is the best meal and they have the best sweet tea.
Atmosphere: 5
Food: 5
Service: 5
Angie Breland
The food was fresh and perfectly cooked. The skewer of shrimp that my husband normally adds to his meal was not available, so that was a disappointment.
Atmosphere: 5
Food: 5
Service: 5
Jessica Sturgill
This is a sorry excuse for a meal to charge people $50 for. Okra has no breading, the fish needs cooked longer, and these “strips” are nugget size. My work team always wants Long John Silver and I convince them you all are better…. You made a liar out of me today. These meals were thrown away they were so bad.
Food: 1
Robert Courtney
Every time go there get food always forget what I order missing meals bad service the lady in the back check ur orders
Atmosphere: 1
Food: 5
Service: 1
jason berry
Great customer service and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Marie Brogdon
The food is always sometimes hot or sometimes lousy the service is always lousy there the people there are not that happy and today we had a horrible day at the place need to go to the one on merchants and fix it up
Atmosphere: 1
Food: 2
Service: 1
Russell Mays
Need to display the hours better if your going to close early put up on your business page and employee don't have to be so rude about it
Recommended dishes: Fish, Corn on the Cob, French Fries
Buttercup
Am just going to stop eating out to fast food. Food just isn’t food anymore it’s not good anymore. Am eating on a piece of fish and I felt something run down my finger am like why is a liquid coming out my fish? Annnnnd my food was done before I could pay. So, that really puzzled me I’ve never experienced that so, no more Captain D’s for meeeeeee. Not the one on Merchant Dr.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fish, Coleslaw
hakeem johnson
Couldn’t order anything cuz of the employees they have working there, don’t want to be there.
Brittney Bowman
Andrea was great the moment my family came in the establishment. She made sure our food was fresh and treated us with kindness. We left satisfied and full.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Fish, Catfish, Seafood, Fish, French Fries
Maybe the worst place I have ever visited. The lady at the counter at 4:30 PM on 28 July will go down as the rudest most inconsiderate person I have ever dealt with. Rolling her eyes, smudging up her mouth when you speak and acting like she would rather you be anywhere else but there. She didn’t say hello or goodbye or anything. I said hello to her three different times and she just looked away. The food was pretty terrible and I was shocked because it took them 20 minutes to get it to me. Even though I was the only customer in the restaurant. I know now why I was the only customer in the restaurant it’s because they treat their customers like crap. I also got a bag to go even though I said I was going to eat it in the restaurant and inside the bag there were over 35 packages of tartar sauce, 16 packages of cocktail sauce, and close to 50 packets of ketchup. All of this for my two-piece fish dinner. If the owners are wondering why they are probably going to close the store down, it’s because you have the worst customer service in history and employees who don’t give a damn about your restaurant or your bottom line.
Atmosphere: 1
Food: 1
Service: 1
Went threw tonight after a long day at work ordered fish and chicken with 5 shrimp extra when I say the chicken was tuff as hell dried out like it had laid out most of the day it was awful so bad my dog would not even eat it .....come on people we pay good money for this food make it where we can eat it
Atmosphere: 1
Food: 1
Service: 5
Was my Favorite place to Eat until today I ordered a 4 piece fish dinner and they Gave me a 2 Piece Fish Dinner With 5 Shrimp Never again I ordered 4 piece of fish how did They Get 5 shrimp and 2 pieces of fish
Love captain ds employees are always nice and food is always fresh and tastes great. 1 fish 5 shrimp 2 hush puppies and okra is the best meal and they have the best sweet tea.
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and perfectly cooked. The skewer of shrimp that my husband normally adds to his meal was not available, so that was a disappointment.
Atmosphere: 5
Food: 5
Service: 5
This is a sorry excuse for a meal to charge people $50 for. Okra has no breading, the fish needs cooked longer, and these “strips” are nugget size. My work team always wants Long John Silver and I convince them you all are better…. You made a liar out of me today. These meals were thrown away they were so bad.
Food: 1
Every time go there get food always forget what I order missing meals bad service the lady in the back check ur orders
Atmosphere: 1
Food: 5
Service: 1
Great customer service and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
The food is always sometimes hot or sometimes lousy the service is always lousy there the people there are not that happy and today we had a horrible day at the place need to go to the one on merchants and fix it up
Atmosphere: 1
Food: 2
Service: 1
Need to display the hours better if your going to close early put up on your business page and employee don't have to be so rude about it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Catfish, Seafood, Fish, Coleslaw, Baked Potato
Restaurantji Recommends
Excellent job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Great service good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish, Corn on the Cob, French Fries
Am just going to stop eating out to fast food. Food just isn’t food anymore it’s not good anymore. Am eating on a piece of fish and I felt something run down my finger am like why is a liquid coming out my fish? Annnnnd my food was done before I could pay. So, that really puzzled me I’ve never experienced that so, no more Captain D’s for meeeeeee. Not the one on Merchant Dr.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fish, Coleslaw
Couldn’t order anything cuz of the employees they have working there, don’t want to be there.
Andrea was great the moment my family came in the establishment. She made sure our food was fresh and treated us with kindness. We left satisfied and full.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Fish, Catfish, Seafood, Fish, French Fries
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