Chick-fil-A

5100 N Broadway St, Knoxville
(865) 689-9661

Recent Reviews

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beachcomber36

Most popular chicken fast food in our area because of the fast service and friendly smiles and great attitudes of their employees. Ordered the fried nugget meal with fries and a sun joy drink (half lemonade and half sweet tea). Very tasty and salted perfectly. So good with their chick fil a sauce too. I will definitely be back.

Trevor Sligh

Fresh...hot...fast

Atmosphere: 5

Food: 5

Service: 5

Alisha Grisham

Love the freshly made food and natural ingredients!

Atmosphere: 5

Food: 5

Service: 5

Dawn Martin

Always a pleasure

Atmosphere: 5

Food: 5

Service: 5

Brandy Coffey

I have tried calling NUMEROUS times and no o e answers the phone! I ordered food and I was missing food and just want a refund seeing as I love 30 minutes from this store! The night managers must absolutely SUCK at this location because this is NOT the first time this has happened at this location or they don’t have the food ready and you have to pull around. I’ve even had them give me wrong order! Get it together!

Jacob Martin

Amazing food. I'm curious as to what the worst Chick-fil-A is, as I've never had bad service and the food has never been as bad as the best McDonald's I've had. Would recommend the spicy chicken sandwich with zesty buffalo.

Atmosphere: 5

Food: 5

Service: 5

Tyler Hollingsworth

Professional, Fast, & friendly service! Super fast service.

Atmosphere: 5

Food: 5

Service: 5

Quynh Tran

We always come here to get our food. I took my kids to dine in today. Food order completed at 11:23. Waited for 8 mins, but our food was not given out when others who ordered after us already got their food. I asked a staff member about my food she said they accidentally gave our food to others. Waited for another 9 minutes and called it a quit. I came to the counter to ask for refund minus the drinks. They forced us to take food that was not even our name. Your time is not valued and not treated professionally. Dine in became eating in your car.

Atmosphere: 2

Food: 5

Service: 1

Peggy Johnson

As I marked above, the food is great!! However for the last three trips through the drive thru, there have been items left out of our order....tea, straws, cutlery, and dipping sauces.

So honestly is it drive thru or folks inside packing the meals, who needs to tighten up?

Thanks!

Food: 5

Service: 3

Autobot French (Autobotswoop)

Not your standard Chick-fil-A experience. The food wasn't as fresh as it normally is at a Chick-fil-A. Most of the tables were dirty, and some of the flowers on the tables were in bad shape. I've eaten at a lot of Chick-fil-As and have never seen that many dirty tables, not even at their busiest time of day. We were there at 8:00 p.m. on a Tuesday so they still had plenty of time to be open. The restaurant wasn't nasty; it just wasn't Chick-fil-A clean. Oh, and one more thing, this isn't their fault, but Chick-fil-A has shrunk the size of their milkshakes. At over $4.00, you would expect more.

Atmosphere: 3

Food: 3

Service: 4

gabriel lozano

Me and my friends walked a mile and a half to get ice cream and fries at 7 pm food was good fries came out a bit late but good

Atmosphere: 5

Food: 5

Service: 4

alex tippitt

Have nothing but great things to say until tonight. My order was given to another person, it was in their car long enough to look through it. He gave it back then they proceeded to give it to me. I was like it's the same food? They said they rebagged it but the same food. I'm like it was in his car for a while. They said he didn't touch it and they rebagged it. You don't give people food once it's been inside their car. If it were me I know I would have eaten some fries in that amount of time at very least he had to check it to know it wasn't his. I did what should have been done and threw it out. Wish my last meal there would have at least been something I could have eaten.

Rachel Lynn

As a former CFA employee, specifically a morning prep worker, I am saddened to say this was the most pitiful grilled cook wrap I have ever received. They were unwilling to customize my order, stating they can remove certain ingredients but weren’t willing to add pickles. Weird, but no big deal. I received the cool wrap and was appalled at how little ingredients were in it. And I’m not talking about the number of ingredients, I am mentioning quantity. Especially for 8$. I was coming from an OB appt where I had to fast for 14 hours and had been on a strict diet, and was so excited for this meal! I got other items which were good, so I saved the wrap for my house. I’ve attached photos. The ingredients barely even touched the edges of the wrap, I was eating mainly tortilla, and the lettuce was not fresh at all and wilted. Not to mention there was little to no chicken in it. Extremely disappointed and honestly wishing I had opened it there so I could return it and get my money back, or ask for a different one.

Atmosphere: 5

Food: 3

Service: 5

Willie Oakley

Love
chick -fil -a

Atmosphere: 4

Food: 5

Service: 4

Alexis Dodd

Do not go here. We walked in at 8:30 and were welcomed with stares and uncomfortable tension. About 4 tables were available out of the entire dining room, the rest were blocked off with chairs. We sat down and were quickly told that the “prep” area was shut down and they could not make my nieces salad. Then, I received my very disgusting and undercooked chicken strips. Finally, my grandmothers sandwich bread was not toasted. Overall, this store made it seem like we were a nuisance to be dining there… 2 hours before they closed.

Atmosphere: 1

Food: 1

Service: 1

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