Chick-fil-A

9646 Kingston Pike, Knoxville
(865) 691-7400

Recent Reviews

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Justin

Mostly efficient and fast drive-thru

Atmosphere: 4

Food: 5

Service: 4

Malcolm Dailey

Great as always-quick,accurate, and easy. A bit pricey for three adults and two kids meals. Need price reductions!

Atmosphere: 4

Food: 4

Service: 5

Amanda Durham

Great food. Service was good too.

Atmosphere: 5

Food: 5

Service: 5

Efrain Pellot

Excellent place to eat breakfast.

Atmosphere: 5

Food: 5

Service: 5

Kam Love

This was my first time at this location. Employees were on it! I ordered the meals for my family and before I received my drinks our food was already at our table!! Everyone there was very attentive and polite!

Atmosphere: 5

Food: 5

Service: 5

Stephen T.

Good and fresh food!

Atmosphere: 5

Food: 5

Service: 5

Rick Hammond JR

Fast and friendly customer service. Hot fresh food. Clean dining room and clean restrooms.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Susi Davidson

Chicken was cooked very fast....not cooked all the way....but may have been an off day. Was busier that day than usual.

Atmosphere: 3

Food: 3

Service: 5

Wanhui Lan

Employees really made this place different! Shout out to Tyler & Gabriel for the great hospitality, kindness, and energy. We went there when they’re closing up, but didn’t get the feeling that we had to rush out. Now, it’s my go-to store for Chick-fil-A😬

Atmosphere: 5

Food: 5

Service: 5

Bruce Smith

The chicken is ok, but the fries are undercooked, and I had to throw the sandwich buns out because it was pretty much raw dough.

Samantha Ramsay

Shout out to Carlos on the front register (incase that was not his name- I ordered at 2:50pm 6/23/25) He helped me make the right call on being healthy- he gave me that extra push I needed to make the healthy choice, I needed that. Thanks! Food was pleasant as always!

Service: 5

luvdady

Quick friendly and make sure you are served and satisfied with the food &service

Atmosphere: 5

Food: 5

Service: 5

Mike Biddle

Store has gone rogue and not adhering to corporate policy. Inexperienced shift leaders are left to run the store and call a manager/director off-site to make decisions. Recent reviews here are not good. Time for MW to retire.

Atmosphere: 3

Food: 5

Service: 1

Doug Dagostino

Always clean, consistent quality and fast courteous service. Stopped while traveling for a quick lunch. Cost effective and good convenience food.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Grilled Chicken Sandwich Meal

Jill Richards

I thought this place would be better once they got the Mobile Thru line, but they don’t even know how to run that efficiently. I’ve never waited for drive thru service at a CFA like I do here. I will drive so far out of my way to avoid it.

Atmosphere: 1

Food: 4

Service: 1

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