Chick-fil-A

9646 Kingston Pike, Knoxville
(865) 691-7400

Recent Reviews

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My wife went through the drive, ordered food for our family of 4. Waited 20 minutes , went inside to check on our food, they said they forgot to cook it. Needless tto say it took almost 45 minutes to get our food. Very disasstified.

Atmosphere: 1

Food: 3

Service: 1

mdwebb100

It’s Chick-Fil-A. The food is great. Employees are polite and it’s a delight to be there.

Atmosphere: 4

Food: 5

Service: 5

Justin

Mostly efficient and fast drive-thru

Atmosphere: 4

Food: 5

Service: 4

Malcolm Dailey

Great as always-quick,accurate, and easy. A bit pricey for three adults and two kids meals. Need price reductions!

Atmosphere: 4

Food: 4

Service: 5

Amanda Durham

Great food. Service was good too.

Atmosphere: 5

Food: 5

Service: 5

Efrain Pellot

Excellent place to eat breakfast.

Atmosphere: 5

Food: 5

Service: 5

Kam Love

This was my first time at this location. Employees were on it! I ordered the meals for my family and before I received my drinks our food was already at our table!! Everyone there was very attentive and polite!

Atmosphere: 5

Food: 5

Service: 5

Stephen T.

Good and fresh food!

Atmosphere: 5

Food: 5

Service: 5

Rick Hammond JR

Fast and friendly customer service. Hot fresh food. Clean dining room and clean restrooms.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Susi Davidson

Chicken was cooked very fast....not cooked all the way....but may have been an off day. Was busier that day than usual.

Atmosphere: 3

Food: 3

Service: 5

Wanhui Lan

Employees really made this place different! Shout out to Tyler & Gabriel for the great hospitality, kindness, and energy. We went there when they’re closing up, but didn’t get the feeling that we had to rush out. Now, it’s my go-to store for Chick-fil-A😬

Atmosphere: 5

Food: 5

Service: 5

Bruce Smith

The chicken is ok, but the fries are undercooked, and I had to throw the sandwich buns out because it was pretty much raw dough.

Samantha Ramsay

Shout out to Carlos on the front register (incase that was not his name- I ordered at 2:50pm 6/23/25) He helped me make the right call on being healthy- he gave me that extra push I needed to make the healthy choice, I needed that. Thanks! Food was pleasant as always!

Service: 5

luvdady

Quick friendly and make sure you are served and satisfied with the food &service

Atmosphere: 5

Food: 5

Service: 5

Mike Biddle

Store has gone rogue and not adhering to corporate policy. Inexperienced shift leaders are left to run the store and call a manager/director off-site to make decisions. Recent reviews here are not good. Time for MW to retire.

Atmosphere: 3

Food: 5

Service: 1

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