Chick-fil-A
9646 Kingston Pike, Knoxville
(865) 691-7400
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
My wife went through the drive, ordered food for our family of 4. Waited 20 minutes , went inside to check on our food, they said they forgot to cook it. Needless tto say it took almost 45 minutes to get our food. Very disasstified.
Atmosphere: 1
Food: 3
Service: 1
It’s Chick-Fil-A. The food is great. Employees are polite and it’s a delight to be there.
Atmosphere: 4
Food: 5
Service: 5
Mostly efficient and fast drive-thru
Atmosphere: 4
Food: 5
Service: 4
Great as always-quick,accurate, and easy. A bit pricey for three adults and two kids meals. Need price reductions!
Atmosphere: 4
Food: 4
Service: 5
Great food. Service was good too.
Atmosphere: 5
Food: 5
Service: 5
Excellent place to eat breakfast.
Atmosphere: 5
Food: 5
Service: 5
This was my first time at this location. Employees were on it! I ordered the meals for my family and before I received my drinks our food was already at our table!! Everyone there was very attentive and polite!
Atmosphere: 5
Food: 5
Service: 5
Good and fresh food!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly customer service. Hot fresh food. Clean dining room and clean restrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Chicken was cooked very fast....not cooked all the way....but may have been an off day. Was busier that day than usual.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Employees really made this place different! Shout out to Tyler & Gabriel for the great hospitality, kindness, and energy. We went there when they’re closing up, but didn’t get the feeling that we had to rush out. Now, it’s my go-to store for Chick-fil-A😬
Atmosphere: 5
Food: 5
Service: 5
The chicken is ok, but the fries are undercooked, and I had to throw the sandwich buns out because it was pretty much raw dough.
Shout out to Carlos on the front register (incase that was not his name- I ordered at 2:50pm 6/23/25) He helped me make the right call on being healthy- he gave me that extra push I needed to make the healthy choice, I needed that. Thanks! Food was pleasant as always!
Service: 5
Quick friendly and make sure you are served and satisfied with the food &service
Atmosphere: 5
Food: 5
Service: 5
Store has gone rogue and not adhering to corporate policy. Inexperienced shift leaders are left to run the store and call a manager/director off-site to make decisions. Recent reviews here are not good. Time for MW to retire.
Atmosphere: 3
Food: 5
Service: 1
Loading...