Chili's in Knoxville

“Food was good and the service wasn't awful. All the servers were polite and attentive and I would've given them 5 stars but the person at the pick up desk didn't give me any plastic ware, condiments, napkins or salad dressing. Which wouldn't have been a big deal had I'd been at home but we happened to be staying in a hotel and didn't have anything. Also my wife was very mad about her dressing and I've gotta live with her so that alone takes a star away in my opinion. Oh have mercy.“

“I take reviews quite seriously. I dont typically attempt establishments under 4.3 stars. I know negative reviews can topple the overall stars, so for my family, I went into Chili's with a more open mind. The hosts weren't unfriendly. I was a host for many years in Downtown Knoxville so I dont blame them for their dull looks. The server on the other hand, Charlie, was extremely friendly and easy-going. This was truly appreciated given the aura of the place. (Aura is a personal feeling/sensation of the atmosphere of a place or person) The bathrooms were barely to par. The food came out timely. Charlie was very accommodating and made it feel like there wasnt such a gap between server and customer, the others of my group were very satisfied.“