Chipotle Mexican Grill
4829 N Broadway St, Knoxville
(865) 688-5438
Recent Reviews
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Employees were very nice
Atmosphere: 5
Food: 5
Service: 5
Incredibly rude workers. Store is never clean. Honestly, it’s a chore to come here and I’ll probably stop.
Atmosphere: 1
Food: 2
Service: 1
Don't come here. They will try to charge you for their mistakes, and then mock you in front of their customers. Seeing the automated responses to these reviews, I doubt anyone really cares.
Got chipotle bowl ask for chicken not the spicy but regular chicken. Then guacamole was brown ask do they have more the pan was just a corner from being empty. No forks in diner area and wasn’t busy were it shouldn’t be none especially when I’m seeing workers standing not doing anything
Atmosphere: 2
Food: 3
Service: 2
Didn’t end up getting anything here. Somehow they were out of chicken and steak. Never seen that happen at any other Chipotle location. May try this location again one day.
Atmosphere: 3
Food: 3
Service: 3
This location is in a very high traffic area. Getting to the parking lot is a bit of a challenge. The inside was small, but got the job done. I went a bit late so the counter was a bit dirty, but that’s kinda to be expected. The food did its job nothing super special. I would say if you need a bit to eat quick make a stop here if you can beat the traffic. Price was still a bit high considering what you get. $50+ for a bowl and burrito will never make sense to me, but overall decent spot. I would recommend for anyone looking to eat something outside of home.
Atmosphere: 3
Food: 4
Service: 3
This location is one of the best ones I’ve been to in a while
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Asked us to leave their lobby 30 minutes before they closed. The amount of ingredients for sour cream and cheese was almost unedible.
Atmosphere: 3
Food: 3
Service: 3
Food was decent service not so much, I have never felt more discriminated in my life. I was feeding my 2month old son while my wife and friend were eating around 9:20ish I was planning on eating after I fed the little one, but the lady cleaning the lobby had other plans, she stood at our table and told us 3 times that her lobby closed at 9:30 and we needed to go out side. Ok no problem Kinda irritated we gathered our things and moved out to the patio. Everything was great until, a family of 5 walked in about 10 minutes after we was rudely asked to leave and sat down and started eating their meal no one said anything to them about the lobby closing at 9:30 and they didn’t say anything to the father and his two children that were in there before us not eating must be something about our appearance, ethnicity, age? I didn’t see a sign on the door stating no baby? Or about the lobby closing at 9:30 so clearly our presence offended some one there… I thought chipotle thrived on being all inclusive and welcoming…. I was sadly mistaken….
Atmosphere: 1
Food: 4
Service: 1
Fantastic service and delicious food. The staff were friendly and patient, especially under pressure!!! Thank you all.
Restaurantji Recommends
Wow. No veggies, no ice, no toilet paper and super stale chips. This Chipotle needs some WORK.
Atmosphere: 2
Food: 2
Service: 2
I received incorrect orders with missing items including meat once. This has happened three visits in a row.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible experience. Didn’t have half the menu items. And incredibly rude staff.
Atmosphere: 1
Food: 1
Service: 1
Best chipotle in town. Incredible service!
Atmosphere: 5
Food: 5
Service: 5
Me and my wife visit this location often they are know to be a tad lazy and say they are out of stuff constantly. Last night took the cake we were starving and had a long Sunday and ordered via door dash. Omg that was the worst decision ever. My and my son got burritos and they look as if a child had mad them plus mind you a few missing ingredients. My Wife's bowl topped the cake it was a disgusting it was nothing but rice and sour cream and about 5 pieces of chicken. 60 bucks completely wasted.
Atmosphere: 1
Food: 1
Service: 1
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