Best chipotle I've had!! The man working the register was so kind and we had a nice quick conversation as I was paying. The line was a bit long but considering several bands were there for a competition so I understand. It was cheap delicious food that filled me up for several hours with no room to spare! To spend $8 at good "fast food" and be full in this day and age is absolutely outstanding. I've never been disappointed with this Chipotle, the only reason I gave one star off of the atmosphere is because it was in a loud mall cafeteria. Overall wonderful experience! Can't wait to eat here again!Dietary restrictions: Gluten free, diary free, egg free, very friendly ?❤️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Nathaniel Graham
Elliot was super sweet to my wife and I! Amazing service and attitude.
Atmosphere: 5
Food: 5
Service: 5
Sarah Idol
It's really gross and unprofessional when a MANAGER makes fun of their employee with a disability..... Nellie needs to be fired ASAP
JoAnn Oxenham
Been going to chipotle for many years and it never disappoints. The Barbacoa needed replenishing so my bowl was a bit light. Employee helping us was just rushing us and no humanity. We ate outside and the tables weren’t terribly clean but overall it was decent! $20 for a barbacoa bowl with guacamole, regular fountain drink and a bag of chips. I remember when … lol
Atmosphere: 3
Food: 4
Service: 4
Ada B
We love this chipotle. The servers aren’t rude and they are quick, and the food is good, although sometimes stale chips. I can’t think of any complaints here, but the wait is pretty long with the often long lines.Kid-friendliness: Multiple delicious kid menu options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Daniel Meyer
I must commend Chipotle at West Town Mall in Knoxville for being the most professional and clean of all the Chipotle spots in the area. Every visit has been on point, thanks to the attentive and friendly staff.It is always cleaner behind the counter than in other locations, even though they're usually much busier. The quality of the food consistently meets the standards I expect from Chipotle, and the service ensures a seamless experience. Kudos to the team for maintaining such a top-notch operation. This Chipotle is undoubtedly my go-to in Knoxville.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Three Tacos
Ian Tucker
I don't know what is different between this chipotle and the new alcoa location.... but this one is killer! Everything fresh and to the girl working there today thanks for giving me a actual full serving!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Devin Clark
Nothing special. It is just like any Chipotle, so expect a fast food experience.I gave atnosphere a 4 because it can vary day to day because of the mall.
Atmosphere: 4
Food: 5
Service: 4
Tamela Woolsey
Customer service is lacking for sure. Food is
Atmosphere: 2
Food: 3
Service: 2
PeAndra Hinton
The employees were rude rice over cooked, and everybody working seemed mad it took for every to take my order overall a mess and wouldn't go
I love chipotle but I was really disappointed with the smaller portion sizes at this location. For the price of Chipotle, I like to eat half and save half for later, but when I opened up my bowl tonight, I only had half to begin with?
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Burrito Bowl
James Thames
The food is always fresh and hot. Try the sofrita plant based protein!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Mike Barron
Food was good. Service ok. Mall provided lots of noise and people
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
GoforBenja (Ben)
Decent food court Chipotle, but they could be more generous with their scoops.
Best chipotle I've had!! The man working the register was so kind and we had a nice quick conversation as I was paying. The line was a bit long but considering several bands were there for a competition so I understand. It was cheap delicious food that filled me up for several hours with no room to spare! To spend $8 at good "fast food" and be full in this day and age is absolutely outstanding. I've never been disappointed with this Chipotle, the only reason I gave one star off of the atmosphere is because it was in a loud mall cafeteria. Overall wonderful experience! Can't wait to eat here again!Dietary restrictions: Gluten free, diary free, egg free, very friendly ?❤️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Elliot was super sweet to my wife and I! Amazing service and attitude.
Atmosphere: 5
Food: 5
Service: 5
It's really gross and unprofessional when a MANAGER makes fun of their employee with a disability..... Nellie needs to be fired ASAP
Been going to chipotle for many years and it never disappoints. The Barbacoa needed replenishing so my bowl was a bit light. Employee helping us was just rushing us and no humanity. We ate outside and the tables weren’t terribly clean but overall it was decent! $20 for a barbacoa bowl with guacamole, regular fountain drink and a bag of chips. I remember when … lol
Atmosphere: 3
Food: 4
Service: 4
We love this chipotle. The servers aren’t rude and they are quick, and the food is good, although sometimes stale chips. I can’t think of any complaints here, but the wait is pretty long with the often long lines.Kid-friendliness: Multiple delicious kid menu options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
I must commend Chipotle at West Town Mall in Knoxville for being the most professional and clean of all the Chipotle spots in the area. Every visit has been on point, thanks to the attentive and friendly staff.It is always cleaner behind the counter than in other locations, even though they're usually much busier. The quality of the food consistently meets the standards I expect from Chipotle, and the service ensures a seamless experience. Kudos to the team for maintaining such a top-notch operation. This Chipotle is undoubtedly my go-to in Knoxville.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Three Tacos
I don't know what is different between this chipotle and the new alcoa location.... but this one is killer! Everything fresh and to the girl working there today thanks for giving me a actual full serving!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Nothing special. It is just like any Chipotle, so expect a fast food experience.I gave atnosphere a 4 because it can vary day to day because of the mall.
Atmosphere: 4
Food: 5
Service: 4
Customer service is lacking for sure. Food is
Atmosphere: 2
Food: 3
Service: 2
The employees were rude rice over cooked, and everybody working seemed mad it took for every to take my order overall a mess and wouldn't go
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Restaurantji Recommends
I love chipotle but I was really disappointed with the smaller portion sizes at this location. For the price of Chipotle, I like to eat half and save half for later, but when I opened up my bowl tonight, I only had half to begin with?
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Burrito Bowl
The food is always fresh and hot. Try the sofrita plant based protein!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Food was good. Service ok. Mall provided lots of noise and people
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
Decent food court Chipotle, but they could be more generous with their scoops.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl, Burrito, Chips
Great food and plenty to choose
Atmosphere: 5
Food: 5
Service: 5