Dairy Queen Grill & Chill

11208 Kingston Pike, Farragut
(865) 455-0260

Recent Reviews

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R Miller

Our table was a little dirty and one of the workers was completely useless, but the manager saved the visit. She made sure we had what we needed and chatted with us like we were important. Loved her! I'll be back!

Atmosphere: 2

Food: 5

Service: 4

Mary Pettiford

Reminds me of my childhood! Dilly bars,chili dogs and cheese curds!

Atmosphere: 4

Food: 4

Service: 4

Kristen Rodriguez

I like DQ as a whole. However this location doesn’t seem to get my order right ….ever. Not to mention their “clean” rag delivery is sitting at the back door on the ground for the second time that I’ve seen.

Food: 2

Service: 2

A Cutt

Get a Buster Bar! Been eating them for 60 years

Atmosphere: 5

Food: 5

Service: 5

Ryan Collier

Absolutely rotten experience. Waited in the drive-thru line for 25 minutes (yep, thats on me right there) and finally placed my order. I only wanted a single ice cream cone. When I got to the window, they let me know the ice cream machine had just broken. They were friendly but woefully understaffed and with bad equipment. Terrible experience overall. Boo Dairy Queen

Devin Shullaw

Absolutely and exceptional service, Miss Joy and Shakena are so sweet. They didn’t have to help me. They have such warm hospitality and excellent customer service. God bless them

Atmosphere: 5

Food: 5

Service: 5

Hopela Dodd

Kiya is Great. Always smiling. Even when she's in the store alone. There's always 2 young ladies there (Bella) Those girls demonstrate remarkable dedication in that restaurant, You are recognized Ladies!!!! Great Job 👍🏽

Atmosphere: 5

Food: 5

Service: 5

Kacie Johnson

Great job!! Had a great meal with very pleasant service. DQ is not usually on my radar. Decided to give it a go with my 3 kiddos in tow! So grateful for the staff who were courteous, helpful, and delightful! The team worked very hard to make sure we were taken care of and had a great experience! Always a huge plus was how quickly we received our meals! We will definitely be back!!

Darryl

I got my usual $7 burger meal with onion rings & a sundae. The food was good and the serving size of onion rings and the small Sundae was generous. My wife enjoys the seasonal pumpkin blizzard. The servers were very friendly which makes dining pleasant. The atmosphere is what you normally expect at DQ; clean, booths and tables with DQ nostalga pictures. The one downside was the temperature inside was too cold for eating ice cream when it was also chilly outside. Other than the indoor temp, I would recommend the restaurant.

Atmosphere: 4

Food: 5

Service: 5

Jessica

Literally the most disgusting food I have ever gotten through a drive-through. First, the guy at the window handed me my drink with Coke, spilling all down the cup then he dropped my debit card in the nasty rainy ground Then hand me a bag of literal trash fries were cold and hard. The burger was disgusting. The lettuce was rotten. Tomato was rotten. The people working in there just looked filthy and nasty and were rude.

Taylor Evans

This is the third time in a row we have came to this Dairy Queen and ordered blizzards and received barely mixed up vanilla ice cream with no toppings, no flavoring, nothing. The drive-through takes about 30 minutes to get through with two cars, and then they handed me our turtle pecan cluster And caramel toffee blizzard with absolutely Barely any toppings or flavoring. Paying $5-$6 for a blizzard for it to show up with absolutely nothing in is a rip off. And the customer service is awful.

Atmosphere: 2

Food: 1

Service: 1

Elijah Garris

Customer service was horrible, and then all of my food in the bag was put in upside down amd spilled out. The mcdonalds across the street was an exponentially better experience.

Nickie Dunker

Slow Sunday, snap decision stop for ice cream. Only 3 employees and took 20 minutes for one blizzard and a cone inside. Guess priority is drive thru and door dash. We were only ones inside. Tastes great once rec'd.

Atmosphere: 3

Food: 5

Service: 3

Pattersun Knox

Food is absolutely NASTY

Food: 1

Service: 5

Suzanne Hughes

Normally my husband and I enjoy stopping by DQ and enjoying a sweet treat or lunch. However today there was a mix up on our order. (Not a big deal). When I went to the front to ask for a new burger the manger acted like I was lying and showed me my receipt which had no cheese at the bottom. You would think he would have been nicer and at least apologize but no. So I guess we will be eating elsewhere from now on

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