Maya was killin it. She was taking in store customers orders, restocking everything, making coffee, working the fryer, making orders, and handing them out. She was the whole place, and the food was fresh and good.
I got the 5.99 bag the hot ham and cheese was cold the chicken wrap was nasty and cold it was awful.... Never again..... Hardee's do better!!
Atmosphere: 1
Food: 1
Service: 5
Clovis Coffey
First, let me say that the restaurant & their bathrooms were quite clean, except for the 2 dirty & greasy tables that I attempted to sit at during my visit. Quite clean for the most part. When I attempted to order, there was no one in front of me waiting, yet it took just over 3 minutes for someone to ask for my order or even acknowledge me. Then, while attempting to place my order, a heavy set female employee manning the drive thru window started yelling at an employee & then yelled at another & turned around & apologized to the customer in the drive thru fakely saying "I'm so sorry for your wait. May I take your order please?". I was finally able to enter my order of 3 items & waited at 2 different dirty tables. When I received my order, I was told that they were out of bottled water & that I could have a large size drink in place of it & that's it. My Frisco burger order was originally entered as a Frisco breakfast sandwich, so I had to wait for a Frisco burger to come out. No big deal at all. However, while waiting for the correct order, the heavy set drive thru employee commenced to yelling at an employee again. I had never witnessed so much unprofessional behavior in a restaurant. I don't know whether she was a Team Lead or Asstnt Mngr or what. Regardless, it doesn't take a genius to figure out that yelling at fellow teammates actually causes dissension & degradation of any TEAM unit cohesion that may have existed. Additionally, not only was her behavior terribly unprofessional, but it also causes an incredibly negative experience for all of the customers who endure & witness such unprofessional behavior(s), not matter how much she dresses up her voice & demeanor to customers right after yelling at fellow teamates. Oh, my chicken biscuit was cold & did not have any requested butter (was told that they do not offer, nor have, any butter for biscuits) and my Frisco burger that I had waited was so cold that the cheese wouldn't melt. This will be my last visit since I have experienced similarly poor service at this location in the past.
Wheelchair accessibility: wheelchair accessible with many wheelchair accessible tables
Atmosphere: 1
Food: 1
Service: 1
Shaun Hunt
I mean the food is a bit lacking but the service was great. Everyone was nice
Atmosphere: 5
Food: 3
Service: 5
B M
Awesome chicken tenders! Made everyone really happy. The service was so friendly and professional. Earned a repeat visit next time we want some chicken tenders. Those were delicious, hot and fresh. Thanks! Thank you for replying. That link did not work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Jacob Burnette
They open at 5am and you will NEVER get food at 5am. I ordered 2 breakfast platers and they didn't have biscuits ready so I asked for extra eggs and they forgot the hasbrowns and have me cold eggs and cold gravy with raw bacon.
Christopher Horton
NEVER open on time. This is the only Hardees between my ho.e and work. I look forward to the Frisco breakfast sandwich every morning but this particular Hardees can't seem to open on time. I stopped trying to go there because I get the same response at the drive thru, " Were sorry for the inconvenience but we are running behind. We will be open in 10 minutes". I don't have 10 to spare so I go somewhere else.
Atmosphere: 3
Food: 5
Service: 1
Brett Marriott
The absolute worst experience at a restaurant that we have ever had. We waited a very long time to get our food and once we received it not only was the order wrong it was cold and very very messy. My wife went in and greeted with a worker that was very rude and unprofessional. The worker kept yelling for someone named Kevin and was also on her phone the entire time. We left. There were also a few other customers having the same issue. Eating out is too expensive to have this kind of service. Very very disappointed.
Atmosphere: 1
Food: 1
Service: 1
girly gang
The food was pretty good
Atmosphere: 3
Food: 3
Service: 2
STU “bubbleflames”
Miles is already so friendly and seems to always be at the store, does she ever get a day off? Lol. There were a few dirty tables but all in all the dining room, experience, and service was incredible! Cedar bluff Hardee's has made some serious advances since miles started working there. I really enjoy every interaction and visit at this location.
Their breakfast is always great! Restaurant was clesn & Staff was friendly
Atmosphere: 4
Food: 4
Service: 5
Jessica Shown
Tried to get a late night meal 30 minutes before they closed and they had already turned off all their cooking equipment. Man working there came out and claimed that the drive thru speaker voice was a recording. Made us leave.
Atmosphere: 1
Food: 1
Service: 1
Beka B
Food was ok, but missing a lot of what we ordered. Service was not good, the manager had to take over because the lady taking the order became rude. I had to go inside and wait for 15 minutes to even be acknowledged to fix my order, which took a while as well. I was definitely disappointed in this establishment today.
Atmosphere: 1
Food: 2
Service: 1
Steven Huffaker
Team was awsome. Cooks drive thru front end all hustling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuit and Gravy
White Rabbit
If I was the owner of this Hardee's, I'd be utterly embarrassed. Slowest drive thru I've ever seen in my life. I literally sat for 9 minutes with no other cars in line with no acknowledgement. I even shouted hello a couple times. Finally said screw it and went next door to Zaxbys. Got through the line and had my order in less time than it took me to drive out of the Hardee's parking lot.
No wonder I was the only vehicle in the drive thru at noon on a Saturday. How this place is turning a profit is beyond me. They must sell a million biscuits in the morning....
Maya was killin it. She was taking in store customers orders, restocking everything, making coffee, working the fryer, making orders, and handing them out. She was the whole place, and the food was fresh and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Breakfast Sandwich
I got the 5.99 bag the hot ham and cheese was cold the chicken wrap was nasty and cold it was awful.... Never again.....
Hardee's do better!!
Atmosphere: 1
Food: 1
Service: 5
First, let me say that the restaurant & their bathrooms were quite clean, except for the 2 dirty & greasy tables that I attempted to sit at during my visit. Quite clean for the most part.
When I attempted to order, there was no one in front of me waiting, yet it took just over 3 minutes for someone to ask for my order or even acknowledge me.
Then, while attempting to place my order, a heavy set female employee manning the drive thru window started yelling at an employee & then yelled at another & turned around & apologized to the customer in the drive thru fakely saying "I'm so sorry for your wait. May I take your order please?".
I was finally able to enter my order of 3 items & waited at 2 different dirty tables. When I received my order, I was told that they were out of bottled water & that I could have a large size drink in place of it & that's it.
My Frisco burger order was originally entered as a Frisco breakfast sandwich, so I had to wait for a Frisco burger to come out. No big deal at all. However, while waiting for the correct order, the heavy set drive thru employee commenced to yelling at an employee again. I had never witnessed so much unprofessional behavior in a restaurant. I don't know whether she was a Team Lead or Asstnt Mngr or what. Regardless, it doesn't take a genius to figure out that yelling at fellow teammates actually causes dissension & degradation of any TEAM unit cohesion that may have existed. Additionally, not only was her behavior terribly unprofessional, but it also causes an incredibly negative experience for all of the customers who endure & witness such unprofessional behavior(s), not matter how much she dresses up her voice & demeanor to customers right after yelling at fellow teamates.
Oh, my chicken biscuit was cold & did not have any requested butter (was told that they do not offer, nor have, any butter for biscuits) and my Frisco burger that I had waited was so cold that the cheese wouldn't melt.
This will be my last visit since I have experienced similarly poor service at this location in the past.
Wheelchair accessibility: wheelchair accessible with many wheelchair accessible tables
Atmosphere: 1
Food: 1
Service: 1
I mean the food is a bit lacking but the service was great. Everyone was nice
Atmosphere: 5
Food: 3
Service: 5
Awesome chicken tenders! Made everyone really happy. The service was so friendly and professional. Earned a repeat visit next time we want some chicken tenders. Those were delicious, hot and fresh. Thanks!
Thank you for replying. That link did not work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
They open at 5am and you will NEVER get food at 5am. I ordered 2 breakfast platers and they didn't have biscuits ready so I asked for extra eggs and they forgot the hasbrowns and have me cold eggs and cold gravy with raw bacon.
NEVER open on time. This is the only Hardees between my ho.e and work. I look forward to the Frisco breakfast sandwich every morning but this particular Hardees can't seem to open on time. I stopped trying to go there because I get the same response at the drive thru, " Were sorry for the inconvenience but we are running behind. We will be open in 10 minutes". I don't have 10 to spare so I go somewhere else.
Atmosphere: 3
Food: 5
Service: 1
The absolute worst experience at a restaurant that we have ever had. We waited a very long time to get our food and once we received it not only was the order wrong it was cold and very very messy. My wife went in and greeted with a worker that was very rude and unprofessional. The worker kept yelling for someone named Kevin and was also on her phone the entire time. We left. There were also a few other customers having the same issue. Eating out is too expensive to have this kind of service. Very very disappointed.
Atmosphere: 1
Food: 1
Service: 1
The food was pretty good
Atmosphere: 3
Food: 3
Service: 2
Miles is already so friendly and seems to always be at the store, does she ever get a day off? Lol. There were a few dirty tables but all in all the dining room, experience, and service was incredible! Cedar bluff Hardee's has made some serious advances since miles started working there. I really enjoy every interaction and visit at this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Their breakfast is always great! Restaurant was clesn & Staff was friendly
Atmosphere: 4
Food: 4
Service: 5
Tried to get a late night meal 30 minutes before they closed and they had already turned off all their cooking equipment. Man working there came out and claimed that the drive thru speaker voice was a recording. Made us leave.
Atmosphere: 1
Food: 1
Service: 1
Food was ok, but missing a lot of what we ordered. Service was not good, the manager had to take over because the lady taking the order became rude. I had to go inside and wait for 15 minutes to even be acknowledged to fix my order, which took a while as well. I was definitely disappointed in this establishment today.
Atmosphere: 1
Food: 2
Service: 1
Team was awsome. Cooks drive thru front end all hustling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuit and Gravy
If I was the owner of this Hardee's, I'd be utterly embarrassed. Slowest drive thru I've ever seen in my life. I literally sat for 9 minutes with no other cars in line with no acknowledgement. I even shouted hello a couple times. Finally said screw it and went next door to Zaxbys. Got through the line and had my order in less time than it took me to drive out of the Hardee's parking lot.
No wonder I was the only vehicle in the drive thru at noon on a Saturday. How this place is turning a profit is beyond me. They must sell a million biscuits in the morning....
Atmosphere: 1
Food: 2
Service: 1
Loading...