Dunkin'
7114 Kingston Pike, Knoxville
(865) 212-9906
Recent Reviews
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This is my regular spot. The staff is always so kind, the food is always delicious and the drinks are too. Shout out to Patrick for great service! Make sure to swing by here for a fabulous breakfast!
Atmosphere: 5
Food: 5
Service: 5
I ordered sugar free flaovos on the app, and my drink was definitely not sugar free. But, my kids enjoyed it 🙃 They are also usually backed up, and mobile orders are rarely ready when I get there, even after taking about 20 mins to get there.
Atmosphere: 4
Food: 3
Service: 3
This specific Dunkin has my heart 💘 the morning crew are so sweet and 9 times out of ten are absolutely killing it even though they’re always crazy busy. I go out of my way to come here. Love them!
Atmosphere: 5
Food: 5
Service: 5
Just went through here, the girl at the drive thru was nice but the food is worse than TRASH. My bagel is burnt to hell and has almost no cream cheese….I asked for extra cc plus bacon strips on it (they put tiny bacon bits on it). Only one side of the bagel had any of anything on it. I also ordered the snack bacon on the side and got ONE tiny piece of bacon that was cold. Just horrible 🤢🤢🤢 never going through here again.
Atmosphere: 1
Food: 1
Service: 3
Great sweet tea and donuts enough saud
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
There was mold all over my sandwich this morning. however the manager was super nice and made me another one which i didn’t look over and no mold. i wasn’t mad until the window girl had the worst attitude about it.
Atmosphere: 5
Food: 2
Service: 2
There is cockroaches in the back and some how the manger hide them while a inspection
Atmosphere: 1
Food: 1
Service: 1
Never respects the schmear… will continue business at western avenue
Atmosphere: 5
Food: 1
Service: 5
Good coffee and always quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Terrible ordered hashbrowns twice, and it was cold each time and when I asked she was pissed off
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Closed earlier than the signage posted at entrance. Knocked on the window so I could pick up my mobile order, and the employee sweeping behind the counter didn't even make an attempt to communicate -- she just tapped her wrist indicating an invisible wristwatch.
Atmosphere: 1
Food: 1
Service: 1
Love Dunkin! This store has an excellent staff, too - friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
This was my first time visiting this location and I was disappointed with the quality of the coffee and food. The coffee specifically was not good. It tasted old and bad overall. It didn’t taste like there was any flavor in there at all. The bagel with cream cheese was okay but the bagel was a little hard and there wasn’t much cream cheese. Friendly customer service.
Food: 2
Service: 4
I ordered two iced coffees: one medium and one large. I picked up my order through the drive-through. When I left, I found that both were medium-sized, and one had a large sticker on it. If they didn't have a large size, they could have just told me instead of tricking me with a smaller size.
Atmosphere: 1
Food: 1
Service: 1
Best restaurant I've visited in a long time. Great staff. Great food. Very clean. Well managed.I ordered an English muffin sandwich with cheese and bacon. It was hot and fresh and had lots of crispy bacon. My coffee was good, but I like it stronger, so the barista gave me a shot of espresso to add to it. The restaurant was super clean, including the bathroom. And the employees cranked through order after order with a high level of organization and teamwork.Seeing a company that functional was an inspiration. Kudos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin
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