Dunkin'

9411 S Northshore Dr, Knoxville
(865) 690-4822

Recent Reviews

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Daria Moran

My favorite Dunkin location! Service is fast. They are super consistent with how they make the drinks here, so my coffee always comes out the same every time, unlike other Dunkins, where the amount of cream and syrup, and the strength of the coffee, is a surprise every time lol

Atmosphere: 5

Food: 5

Service: 5

John Drexler

Advertised $6 breakfast meal special . Egg, bacon, cheese on sourdough bread with coffee and hash browns rounds. Delicious!

Atmosphere: 5

Food: 5

Service: 5

Greg Kistler

Fast and friendly service at the drive through, good coffee and good donuts!

Food: 5

Service: 5

Oscar Fernandez

Food and service were good.

Atmosphere: 4

Food: 4

Service: 3

Bryson Presson

I went through the drive through and ordered TWO DONUTS, and it literally took them 5 minutes to grab them and then they BOTH ended up being the wrong ones. Pathetic

Atmosphere: 2

Food: 3

Service: 1

Brandy Smith

I love this Dunkin! They are my favorite. I drive from Maryville to Knoxville every day for work and stop in at-least a couple of days a week. They are always so sweet! Everyone is friendly and my order is always correct. Today I got my coffee and had a nice note written on my cup it made my day.

Atmosphere: 5

Food: 5

Service: 5

Christy Cutshaw

The workers at this particular Dunkin are all friendly n outgoing 🥰

Atmosphere: 3

Food: 4

Service: 5

Neko Bellic

Absolutely delicious breakfast sandwich and coffee combo. Donuts are always fire! Recommended any time or day!

Atmosphere: 5

Food: 5

Service: 5

Janie Tipton

Went through drive through and ordered 10 assorted munchkins. I was told they were running a little low and I said just give me as much assorted as you can. Received a box of 10 jelly filled. Went back to say that’s not what I ordered and they gave me 3 glazed and 3 more jelly filled. Needless to say… won’t go back.

Rose Anderson

The staff know us by name and also what we order on a regular basis.

Atmosphere: 5

Food: 5

Service: 5

Victoria Herron

The s’mores cold brew was a hit! Employee are always so friendly and quick!

Atmosphere: 5

Food: 5

Service: 5

Benjamin Mitchell

Excellent customer service and quick.

Atmosphere: 5

Food: 5

Service: 5

Ellen Wald

The staff is always very kind and quick with my orders. A couple of things I would appreciate is including a couple napkins without having to ask and using the little wax/parchment sheets to fill a donut order and keep donuts from sticking to the inside of the bag. Maybe they're not used anymore, but should. Gloves aren't enough... so many other things are touched. One other thing, and I notice many drive-thrus have this issue... Why the exterior of the window and surround are not clean? Could be a once a week task. I rarely leave reviews, but thought worth mentioning.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Egg and Cheese, Assorted Half Dozen or Dozen Donuts

Georgia Gerrick

honestly this dunkin is not very good. i have been on multiple occasions and food is never made correctly. does not matter if you mobile order (which is never done when you arrive) or drive through, coffee is always made wrong or missing flavors/milk and food is usually toasted too long. i once went through the drive through and they never turned off the mic so i heard employees rudely talking the entire time i was at the window. better stores to go to.

Atmosphere: 3

Food: 2

Service: 3

Paul Palumbo Jr

One of the reasons I don't go to Dunkin that often as they STILL after all these years, do not have any lactose free creamers.

Dietary restrictions: Need to carry dairy free/lactose free options for coffee, tea, etc.

Atmosphere: 4

Service: 4

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