Went through drive through and ordered 10 assorted munchkins. I was told they were running a little low and I said just give me as much assorted as you can. Received a box of 10 jelly filled. Went back to say that’s not what I ordered and they gave me 3 glazed and 3 more jelly filled. Needless to say… won’t go back.
Rose Anderson
The staff know us by name and also what we order on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
Victoria Herron
The s’mores cold brew was a hit! Employee are always so friendly and quick!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Mitchell
Excellent customer service and quick.
Atmosphere: 5
Food: 5
Service: 5
Ellen Wald
The staff is always very kind and quick with my orders. A couple of things I would appreciate is including a couple napkins without having to ask and using the little wax/parchment sheets to fill a donut order and keep donuts from sticking to the inside of the bag. Maybe they're not used anymore, but should. Gloves aren't enough... so many other things are touched. One other thing, and I notice many drive-thrus have this issue... Why the exterior of the window and surround are not clean? Could be a once a week task. I rarely leave reviews, but thought worth mentioning.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Assorted Half Dozen or Dozen Donuts
Georgia Gerrick
honestly this dunkin is not very good. i have been on multiple occasions and food is never made correctly. does not matter if you mobile order (which is never done when you arrive) or drive through, coffee is always made wrong or missing flavors/milk and food is usually toasted too long. i once went through the drive through and they never turned off the mic so i heard employees rudely talking the entire time i was at the window. better stores to go to.
Atmosphere: 3
Food: 2
Service: 3
Paul Palumbo Jr
One of the reasons I don't go to Dunkin that often as they STILL after all these years, do not have any lactose free creamers.
Dietary restrictions: Need to carry dairy free/lactose free options for coffee, tea, etc.
Atmosphere: 4
Service: 4
Andrew
One of the best dunkins I've been
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Halloween Donuts
Kelly Mac
I love Dunkin! They didn't have many donuts left, but I went there after 11am. I asked about various drinks. The staff were very helpful and friendly. They made me an incredible drink. The breakfast sandwich was tasty too.
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Ben Hansen
This drive up line is terrible. Took 20 min to get to the window for my order at 8am.
Worst Dunkin ever. Do not go to the Northshore location. They never have what you order. The food is disgusting when you do manage to finally get some. I just left, it’s noon, only three types of donuts, zero munchkins, the hashbrowns were cold and soggy. They do not care. They always say someone bought out all of the stuff this morning. Ok well make more then? Just go to Cedar Bluff.
Atmosphere: 1
Food: 1
Service: 1
Michael Moore
Quality control is zero. Drinks wrong, donut holes wrong flavors. Put the order in online even, so zero translations needed. Consistent problem with this chain that competitors seem to never have.
Kerrigon Goodrich
Every time I’ve come to this location my order is wrong and I’m never given my receipt.
Went through drive through and ordered 10 assorted munchkins. I was told they were running a little low and I said just give me as much assorted as you can. Received a box of 10 jelly filled. Went back to say that’s not what I ordered and they gave me 3 glazed and 3 more jelly filled. Needless to say… won’t go back.
The staff know us by name and also what we order on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
The s’mores cold brew was a hit! Employee are always so friendly and quick!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and quick.
Atmosphere: 5
Food: 5
Service: 5
The staff is always very kind and quick with my orders. A couple of things I would appreciate is including a couple napkins without having to ask and using the little wax/parchment sheets to fill a donut order and keep donuts from sticking to the inside of the bag. Maybe they're not used anymore, but should. Gloves aren't enough... so many other things are touched. One other thing, and I notice many drive-thrus have this issue... Why the exterior of the window and surround are not clean? Could be a once a week task. I rarely leave reviews, but thought worth mentioning.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Assorted Half Dozen or Dozen Donuts
honestly this dunkin is not very good. i have been on multiple occasions and food is never made correctly. does not matter if you mobile order (which is never done when you arrive) or drive through, coffee is always made wrong or missing flavors/milk and food is usually toasted too long. i once went through the drive through and they never turned off the mic so i heard employees rudely talking the entire time i was at the window. better stores to go to.
Atmosphere: 3
Food: 2
Service: 3
One of the reasons I don't go to Dunkin that often as they STILL after all these years, do not have any lactose free creamers.
Dietary restrictions: Need to carry dairy free/lactose free options for coffee, tea, etc.
Atmosphere: 4
Service: 4
One of the best dunkins I've been
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Halloween Donuts
I love Dunkin! They didn't have many donuts left, but I went there after 11am. I asked about various drinks. The staff were very helpful and friendly. They made me an incredible drink. The breakfast sandwich was tasty too.
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
This drive up line is terrible. Took 20 min to get to the window for my order at 8am.
Restaurantji Recommends
Worst Dunkin ever. Do not go to the Northshore location. They never have what you order. The food is disgusting when you do manage to finally get some. I just left, it’s noon, only three types of donuts, zero munchkins, the hashbrowns were cold and soggy. They do not care. They always say someone bought out all of the stuff this morning. Ok well make more then? Just go to Cedar Bluff.
Atmosphere: 1
Food: 1
Service: 1
Quality control is zero. Drinks wrong, donut holes wrong flavors. Put the order in online even, so zero translations needed. Consistent problem with this chain that competitors seem to never have.
Every time I’ve come to this location my order is wrong and I’m never given my receipt.
Good experience overall. Quick location
Great staff
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