Honestly, with all of the recommendations we got to come here, we were not that impressed with the food. It felt extremely overpriced for what it was. The service was pretty helpful until it came to getting our check. There was a big delay in that. Ambiance is okay for what it is!
Rita T.
This has been my favorite Mexican food in Knoxville since the 80's. It is very consistent and just good traditional Mexican food. I love the chicken enchiladas or chimichangas and the chicken soup is the best I've ever had. If you like green salsa that's a little spicier ask for the jalapeno salsa, it's so good! The chips are always fresh and the rice is always seasoned just right. It is family owned and always welcoming. I highly recommend it!
Roxanne Whipple
Food was delicious as always and the service was great. Not visiting as often since they moved to another area of town, so it's always a treat when we can.
Recommended dishes: Margherita, Arroz Con Pollo, Guacamole, Homemade Salsa, Chicken Chimichanga, Chimichanga, Cheese Dip, Chips and Salsa
Melissa Mills
Been wanting to try this place for a while. Showed up at 8:00. The lady at the front turned us away and said they were closed. EVERYTHING I see says 9 pm. A full hour and you cut people off. No thank you!!!! One I will never plan to try again.
Atmosphere: 1
Food: 1
Service: 1
Jason Baggett
I just want to rave about the carnitas. If you want the best carnitas and actual spicy salsa verde, you must try these. I'm giving these 5 stars simply because hands down, they are the best. The meat is actually seasoned and perfect everytime I get these. The salsa verde is spicy and will have you reaching for your horchata for a cool down.
Atmosphere: 4
Food: 5
Service: 4
Hillary Dewhirst
My go to place for Mexican food in Knoxville. This is a family owned business and their recipes are authentic. I love their chicken soup (add extra avocado) and their tacos!
Atmosphere: 5
Food: 5
Service: 5
Jessica C.
Skip this joint...it is not good! I'm super surprised because it's really hard to mess up chicken quesadillas! I ordered Uber eats pick up for lunch, which included shredded chicken quesadillas and shredded chicken taquito plate. The food was ready when the app said to pick up. However, there were no napkins, no forks to eat the lettuce and guacamole. To top it off, the quesadillas were super dry and barely any cheese. How can a Mexican place mess up these dishes!?? There is a drive through call La Herradurra that has good quality and authentic Mexican food that is better than this place. Save the calories for a satisfying meal but El Charro is not the place. So disappointed. Please season your shredded chicken, if you are going to make these dishes. New recipes needed for sure!!
Samantha Blume
If you have a service dog don’t bother. They will refuse to seat you. Discrimination due to a piece of medical equipment.
Service: 1
Christy White
I do landscaping and it's difficult to find parking anywhere with big trucks and a trailer...we were told today we couldn't park there even though we were about to spend near $200 it's ok we won't be back!!Parking: Don't go here unless your in a single vehicle...no trailer or big truck...you will be told to move even though you wanna eat there.
I was SO looking forward to returning to Knoxville for my favorite Nachos Locos after living here in 2000-2004. The location in Farragut was my favorite! Being from Texas, this was truly a compliment for the best Tex Mex! I returned today and visited the Sutherland location. It was all I remembered and great! Until…we asked for tortilla chips to go. We had spent $100 and were charged $3 for extra chips to go! Seriously???? Extremely disappointed!
Atmosphere: 5
Food: 5
Service: 5
Elio Ludovic Galin
Excellent food and attention !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito, Fajitas
Shruti Agarwal
It's a nice place with good Mexican food, though like most Mexican restaurants (in my experience here so far), the chimichanga got a bit soggy and the veggies inside were soft. A suggestion, even though Google says open throughout the afternoon and evening, it's closed from 3 pm to 5pm.Vegetarian options: If you ask the server, there are some options where you can opt for veggies instead of meat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fajitas
Travis Bordes
This is one of the oldest family owned restaurants in town, the staff is kind, the service is excellent, attentive and speedy. The FOOD!! It's always fresh and delicious. The tacos are large and filled with deliciousness. Oh and Margaritas are hand made and potent.
Atmosphere: 5
Food: 5
Service: 5
Alicia O' Mary
Fresh chips and salsa, chimichanga's in cheese sauce, yummy guacamole. Yes, please!
Honestly, with all of the recommendations we got to come here, we were not that impressed with the food. It felt extremely overpriced for what it was. The service was pretty helpful until it came to getting our check. There was a big delay in that. Ambiance is okay for what it is!
This has been my favorite Mexican food in Knoxville since the 80's. It is very consistent and just good traditional Mexican food. I love the chicken enchiladas or chimichangas and the chicken soup is the best I've ever had. If you like green salsa that's a little spicier ask for the jalapeno salsa, it's so good! The chips are always fresh and the rice is always seasoned just right. It is family owned and always welcoming. I highly recommend it!
Food was delicious as always and the service was great. Not visiting as often since they moved to another area of town, so it's always a treat when we can.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Tacos, Enchilada, Burrito, Cheese Dip, Chips and Salsa
Great food great service great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita, Arroz Con Pollo, Guacamole, Homemade Salsa, Chicken Chimichanga, Chimichanga, Cheese Dip, Chips and Salsa
Been wanting to try this place for a while. Showed up at 8:00. The lady at the front turned us away and said they were closed. EVERYTHING I see says 9 pm. A full hour and you cut people off. No thank you!!!! One I will never plan to try again.
Atmosphere: 1
Food: 1
Service: 1
I just want to rave about the carnitas. If you want the best carnitas and actual spicy salsa verde, you must try these. I'm giving these 5 stars simply because hands down, they are the best. The meat is actually seasoned and perfect everytime I get these. The salsa verde is spicy and will have you reaching for your horchata for a cool down.
Atmosphere: 4
Food: 5
Service: 4
My go to place for Mexican food in Knoxville. This is a family owned business and their recipes are authentic. I love their chicken soup (add extra avocado) and their tacos!
Atmosphere: 5
Food: 5
Service: 5
Skip this joint...it is not good! I'm super surprised because it's really hard to mess up chicken quesadillas! I ordered Uber eats pick up for lunch, which included shredded chicken quesadillas and shredded chicken taquito plate. The food was ready when the app said to pick up. However, there were no napkins, no forks to eat the lettuce and guacamole. To top it off, the quesadillas were super dry and barely any cheese. How can a Mexican place mess up these dishes!?? There is a drive through call La Herradurra that has good quality and authentic Mexican food that is better than this place. Save the calories for a satisfying meal but El Charro is not the place. So disappointed. Please season your shredded chicken, if you are going to make these dishes. New recipes needed for sure!!
If you have a service dog don’t bother. They will refuse to seat you. Discrimination due to a piece of medical equipment.
Service: 1
I do landscaping and it's difficult to find parking anywhere with big trucks and a trailer...we were told today we couldn't park there even though we were about to spend near $200 it's ok we won't be back!!Parking: Don't go here unless your in a single vehicle...no trailer or big truck...you will be told to move even though you wanna eat there.
Restaurantji Recommends
I was SO looking forward to returning to Knoxville for my favorite Nachos Locos after living here in 2000-2004. The location in Farragut was my favorite! Being from Texas, this was truly a compliment for the best Tex Mex! I returned today and visited the Sutherland location. It was all I remembered and great! Until…we asked for tortilla chips to go. We had spent $100 and were charged $3 for extra chips to go! Seriously???? Extremely disappointed!
Atmosphere: 5
Food: 5
Service: 5
Excellent food and attention !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito, Fajitas
It's a nice place with good Mexican food, though like most Mexican restaurants (in my experience here so far), the chimichanga got a bit soggy and the veggies inside were soft. A suggestion, even though Google says open throughout the afternoon and evening, it's closed from 3 pm to 5pm.Vegetarian options: If you ask the server, there are some options where you can opt for veggies instead of meat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fajitas
This is one of the oldest family owned restaurants in town, the staff is kind, the service is excellent, attentive and speedy. The FOOD!! It's always fresh and delicious. The tacos are large and filled with deliciousness. Oh and Margaritas are hand made and potent.
Atmosphere: 5
Food: 5
Service: 5
Fresh chips and salsa, chimichanga's in cheese sauce, yummy guacamole. Yes, please!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chimichanga, Guacamole, Chips & Salsa