Firehouse Subs Fountain City

Order was ready when I arrived to pick it up. Custom requests were honored.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Sandwich, Smokehouse Beef & Cheddar Brisket

I visit this location quite often. I always get the hook & ladder 8 inch with a tea. It is so very yummy. The staff work so very quickly and the wait is minimal. Each time I've visited, it's been clean. The staff are clean. The staff is knowledgeable and quick to acknowledge you when you walk in and greets you. I'll always return and definitely recommend. Thank you for the donations you collect for 1st responders. Thank you for the great service and really yummy Hook & Ladder sandwiches!♡

Atmosphere: 5

Food: 5

Service: 5

Service was superior and so was the food.

Atmosphere: 5

Food: 5

Service: 5

Great food and service

Parking: No problem

Atmosphere: 5

Food: 5

Service: 5

Always great quality food!

Atmosphere: 5

Food: 5

Service: 5

The order was ready on time and tasty!

Atmosphere: 5

Food: 5

Service: 5

The staff is so friendly!! The food is even better!!

Atmosphere: 5

Food: 5

Service: 5

Very delicious

Atmosphere: 5

Food: 5

Service: 5

Always good.

Atmosphere: 5

Food: 5

Service: 5

Great service!! Their app is easy to navigate through!!

Food: 5

Service: 5

I want to like Firehouse subs. I like the sandwiches it's a convenient location I like What they are all about however I've never been wowed. Sandwiches are good but not great service has been good but not anything exceptional. I do however like their Thanksgiving sandwich with the turkey and stuffing and cranberry sauce. I just wish the bread wasn't so soft so it would be a little more texture. Maybe a little bit toasted would be good

Atmosphere: 4

Food: 4

Service: 5

Always fast service. Our food is always correct, and they take care of us quickly.

Atmosphere: 5

Food: 5

Service: 5

Place an online pickup for lunch break. Placed order for 10:30am pick up at 9:20am. Walked in at about 10:35am was greeted at register explaining I was there for a pick up. I walk over to the designated area for pickups. At about 10:40am hadn’t been addressed again. I ask the person making sandwiches if they had my order. Other sandwich maker chimes in and says it’s not due till 11:45am. I explain I selected 10:30am and tried to show receipt but was told they would get on it in a minute. At 10:50am now aggravated I ask again if they have my order they again say it wasn’t due till. I then show the receipt showing 10:30am pick up. Shift lead/register then interjecting that I should have let them know I had a pickup. This was the third time I said I had pickup and she was the first one I stated this too. Had to be back at work at 11am. I would of been out faster just walking in and ordering.

Atmosphere: 2

Food: 3

Service: 1

The manager here works extremely hard. This location is always busy but I’m in and out and my food is perfect!

Atmosphere: 4

Food: 5

Service: 5

The service of this location is pretty bad. They were not helpful at all for the order pickup. They seems pretty annoyed to give a decent service to the customer. Horrible service!!!!!!!

Atmosphere: 1

Food: 2

Service: 1