Freddy's Frozen Custard & Steakburgers

7614 Chapman Hwy #100, Knoxville
(865) 312-9691

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Recent Reviews

We showed up unaware that it was 1 minute before closing due to the place being full of customers. The GM said with a smile, he would be more than happy to take our orders. After ordering, the employees began moving like a well practiced team. They were supporting eachother in every way to ensure the correctness and promptness of our order. The Gm engaged my wife and I in conversation as he began cleaning and rearranging the service counter with information on other locations...
Honestly the service could be better. As someone who works in food/customer service, I understand the stress but no matter how nice I am here the employees always seem to be annoyed and unfriendly. I placed a mobile order and went inside when it was ready, and I knew it was ready because my bag was in the corner. All of the employees in the front gave dirty, dead pan stares and the guy handing me my food was just annoyed. I’ve had pretty good service but a lot of the time it’s...
Went through the drive through last night and had the person who took our order was friendly enough but the person at the window had horrible customer service. She was very rude- not friendly, and acted like us being there was an annoyance. Everytime she handed us something we would thank her and she didn’t say anything at all then when she was done giving us our food and drinks she slammed the window closed. On top of that too much food was placed in the bag so all our burgers...

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Freddy's Frozen Custard & Steakburgers

7614 Chapman Hwy #100, Knoxville, TN 37920
(865) 312-9691