Green Mountain Coffee Roasters

3109 Water Plant Rd, Knoxville
(865) 824-4600

Recent Reviews

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Allan Berry

There a couple of gas stations with truck parking on 168. Few miles away from the plant. Try to arrive right at your appointment time. Friendly staff. Free coffee & clean restroom. Fast unloading. Receiving door by dock 71 around the building on the back side. Ring the bell and wait patiently for someone to answer. Bring a raincoat if it's raining.

NightBloodRayna

Shipper gave my load to a different driver and I have been sitting here over two hours so far for them to get it sorted out and get me that drivers load. 🙃

Blue Man

Sitting here for 5 hours and still not ready. Detention is paid after 3 hours, (work for free) at a rate of $ 30 per hour.
Don't come here if you want to make money.

p turtle

Easy to find, only did a delivery here, don't know about shipping.

If delivering GREEN COFFEE or GREAN BEAN bulk bags on pallets, then you want to go to man door next to dock 45, then call phone number posted on the wall next to phone.

If delivering OTHER GENERAL freight, there is Receiving mandoor next to dock 71.

They have bolt cutters avaliable If you are one the rookies that don't carry one in the truck, decent unload time, professional staff.

Brandon Trucker Beast Lusk

Press 0 to talk with the operator. But they never answer the phone... Smh. Not good

Zubair Khan

Unprofessional behavior, I was here around 9 am and the loading was completed at 8 pm. I won't recommend you drivers

Cuba Isla Bella

I arrived at 7am, my appointment was at 9am, they immediately attended to me and gave me the door and started loading, very friendly people and a very quiet place.???

Akobir Rustamov

I don't recommend coming here

Wehib Abdul

Bad experience
After I been sitting here for more than 6hr the guy who unloaded me refused to print in and out time.very disrespectful but I confronted him them he printed out time.
What a shame

Francisco Roble

What happened to me here was very worrying and frustrating. I arrived two hours before my appointment. The reception lady told me to open the seal. I opened the seal and when I went to park at door 41 to 45, they asked me if I had opened the seal. seal and I told him yes, since there was no one who had seen me, they made me leave with the intention of turning the cargo 500 miles to its initial destination. No matter how much I begged them, I asked them if they had a camera that recorded that I arrived sealed, they did not want me. receive that night the next day I came back and they unloaded me without any problem I don't remember the names of those who were there that night but they really gave me a bad time our work is well sacrificed we move the whole country we should do better treated and considered the The night shift is a disaster, bad people with very, very hard hearts, but I still wish that God blesses you and illuminates the path to being a better person. There was only one Latina who helped me a lot because she realized that what she was doing was unfair. I wish some government entity could check the lack of principles and racism that exists in that night shift. I will not return again and I advise you not to do it either.

Shannon Webster

Paying the same price for 2 less pods is diabolical. The nerve of the greed.

Destinee Burnette

I had no issues picking up here. Had a 2pm appointment scheduled and arrived at 11:45am. They got me in a door right away. Plenty of space to back into dock was loaded by 1:38pm and on my way. The girl that checked me in was very nice and so was the yard jockey.

Maria Padron

Good place and quite fast loading and unloading, super friendly staff

Megan Mullins

Was one of my favorite coffee products to buy. However they have reduced the pods from twelve to ten but did not lower the price. So in a time of inflation this company is trying to force consumers to buy more by reducing the pod count causing coffee to be used quicker. I will just stop buying your products. Generic, store owned coffee is just as good, still has 12 pods and is a hell of a lot cheaper. Next time, raise your price a little instead of reducing the quantity. Horrible business practice and consumers have had enough

michael rivera

Not happy that they cut the 12 count box down to a 10 count box in the Vanilla Carmel.

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