Gus's World Famous Fried Chicken

Overcooked, dry, and expensive fried chickens, Dry, bad-tasting green fried tomatoes, Overly sweet pecan pie and unfriendly service!

Atmosphere: 5

Food: 2

Service: 1

Chicken was okay but a bit overcooked. Reason for my review is the potato salad. It was disgusting. Runny and tastes fishy. Had to throw a $20 order away because it all ran into all the food because it was so soupy by time got home the to go bag was soaked. Since it tasted fishy wasn’t sure it had not tainted the other food. Not sure why it tasted fishy but it has to be bad? My first visit ever so disappointed after all the good things I heard.

Love the chicken, just so good.But wish you had more without the spicy seasoning.For people who can't eat spicy other than that, the chicken was amazingCooked very well

Atmosphere: 5

Food: 4

Service: 5

Very good Nashville style spicy fried chicken. Sides are the usual average. Only so much you can do with Mac and cheese, bbq baked beans, etc. a little in the pricey side possibly having to do with the bird flu issue, but make sure to try it !

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Gus's Fried Chicken, Mac & Cheese

Today was my first visit & now I'm a fan! Food was fresh and delicious. Our server was great. If you haven't had this place, run..go today!

Everything was very yummy. My fried chicken, Mac and Cheese, baked beans, and fried pickle spears. Sweet tea was very good too. Inhighly recommended and will be back.

Got take out. Last few times my family and I have gotten takeout from the Sutherland location we've been very disappointed. They consistently forgot to put in the condiments. Paid 80 cents a piece for ranch and didn't get them. The chicken was REALLY dry. Really really dry. Wont be back for awhile. And very expensive sides. $41 for a piece of fish and 3 sides.

Atmosphere: 5

Food: 2

Service: 2

We’ve been eating hair for probably about 12 years and we absolutely love it but I think today was the last day we will eat . We were leaving West Town mall and decided to pick up Gus’s on the way home( Strawberry plains exit). Todd call in the order asking for kid meal 2 piece chicken and add a catfish and drum to order. Once we arrived, he picked up the food. Once got on the highway, I couldn’t wait any longer and wanted the delicious food. I opened the styrofoam box and started eating my chicken. In the Styrofoam box, it had two pieces of chicken and french fries with honey, mustard, and tartar sauce. Once I got done eating the chicken. I’ve reached in to get my catfish out of the brown bag that was in there with the drum. After pulling it out, I realized it was another piece of chicken that my catfish was not in there. I asked my husband if we should call back again and we were debate on if we should or shouldn’t because we were not turning around. We called back in and just asked him if they forgot to put our catfish in and the girl said yes. Well within seconds lighter this other girl called and said we might want to check the bag again because he swears up and down that he put a catfish in there and this is where we knew going back back-and-forth wasn’t worth it. I told my husband, he should’ve checked the bag before he left. The first girl said she would mail us a gift card of what the catfish would cost, but since the second girl called us, it was basically calling us a liar. I don’t want the gift card and in fact, I don’t think I wanna come back anymore because I thought that was very rude and disrespectful.. I mean, why would I call back in and say they didn’t put my one catfish in there? Thank you to the second lady that called us because your attitude is the reason why we decided not to come back anymore so don’t worry about sending us a gift card for the catfish because we will not use it.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Gus's Fried Chicken, Seasoned Fries, Honey Mustard

This was the absolute worst chicken I've ever had. The pieces were Brown not golden and my house now stinks. I ordered door dash due to kitchen work being done. Now it's 9pm and we have NO SUPPER thanks

Atmosphere: 1

Food: 1

Service: 1

Ordered 12 piece snack plus medium slaw and medium Mac. 12 piece was one breast, one thigh, and 10 legs. Did not come with bread as the picture shows. Just a big paper sack full of legs.

Atmosphere: 1

Food: 1

Service: 1

Been coming to Gus’ for years, in fact, when Philip first opened his Sutherland location, my family and I were one of the first customers. There is a very rude, very loud mouthed server (possibly manager now) God forbid!! (Kim is her name) A few years ago, she made a huge scene and I had to call Philip personally. Anyway, since then, if I go into the Sutherland location, I just ignore her, because honestly, all she wants is drama. You know the kind, I’m sure.
So yesterday, my son wanted Gus chicken and I didn’t want to drive all the way to Lovell road, so we stopped in! As usual, I ignored her and ate my meal and as we were leaving, she looked at my autistic son, yelled in a very condescending tone, MERRY CHRISTMAS and began to LAUGH! It took everything in me to contain myself and not go back in to confront her.
Philip, if you are reading this, I would like to ask you 1 question! What on earth makes you want to have someone like Kim treat your customers like she does! As much as I like his chicken, I will never be back in your restaurant, just because of her and I will also tell everyone I know to avoid that place at all cost!!!

Atmosphere: 4

Food: 5

Service: 1

Love their fried chicken

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hot Chicken

The chicken is of course the star here, but the sides & extras I had left something to be desired. The obligatory white bread slice was stale dry. The coleslaw was flavorless and could have either been sweeter or tangier. I found the okra quite bland, but my daughter liked it. Tammy's Fried green tomatoes blow these away with their flavor. Don't bother with the mac & cheese, it's basically velveeta over noodles with paprika. The fries were reported to be good. But there is pork in the beans & greens. Given the hype I expect to really be wowed.

Simple menu. Do you want tender, moist, tasty fried chicken or not. Fried green tomatoes were delicious also.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Green Tomatoes, Hot Chicken, Sweet Tea Goodness, Fried

Excellent fried chicken sandwich and fries

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Chicken, Fried