Jersey Mike's Subs
4839 Kingston Pike, Knoxville
(865) 862-8800
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Not a great location at lunchtime. Took 25+ minutes to get a sandwich. Coke machine was out of carbonation, several customers reported it, no one seemed to know how to fix it. My chips tasted stale, sure enough the expiration date on the bag was very close. Dude dressing the sandwiches was literally working in super slo-mo. Everyone was ordering cold subs to try and speed up the line but it didn't matter.
Ordered a mobile order, with one hot sub and one cold sub. The hot sub was made when we came in and sat in the bag until the cold sub was made 25 minutes later. Not warm at all
Great service by the young lady who appeared to be in charge. Food fabulous and it took a little longer than expected but that's our business.
Love Jersey Mike’s Subs! The best subs around here.
Really like the freshness of their sandwiches. The Italian is my favorite. They have a large selection of hot and cold sandwiches. I really need to try some of their other sandwiches.
My go to is the Italian on white, Mike's way, plus mayo!!
Yum I like Jersey Mikes the dining area is clean and they are nice to talk to
Not up to usual expectations. I ordered to go in the app and the toppings I had requested were not even close to what I received.
Food was ready on time, chips and drink were correct. Sandwich was good, just not prepared as I ordered or wanted.
Great staff good service
So fresh, excellent quality. Kind of addicitive.
I did an online order with a pickup for later in the afternoon at 3:45 PM. When I received the email confirmation, the pickup was scheduled for 12:22pm. You can’t correct/fix/cancel an order on the app or online. I called the store immediately because I didn’t want them to waste the food and make it early since the time was wrong. I tried consistently for over an hour to call the store. No one would answer the phone. It would ring until it finally disconnected with no voicemail option. Poor service Jersey Mikes. I won’t be coming back to the Bearden/Sequoyah Hills location. It’s further distance wise, but I’ll be ordering from Turkey Creek location from on. Since I can’t correct or cancel the order because the store won’t answer, I’ll be disputing the charge on my credit card.
Service: 1
Restaurantji Recommends
Typical Jersey Mike's. Friendly and efficient staff serving freshly made subs! 😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Sub
Sub was the worst ever. White sub bun so tough I threw most of it away. Little or no meat. I really expect more when paying $20.
Atmosphere: 2
Food: 2
Service: 2
Who makes a cheese steak and doesn't melt the cheese???? Seriously? The meat was over cooked. The cheese was put on and never melted. What a waste of money. Not at all what I expect of a Jersey Mike's. Won't be returning to this location. The sandwhich shop was a mess. The workers seemed annoyed with everyone. I get that it was 1:10 but come on. Extremely disappointed.
Atmosphere: 2
Food: 2
Service: 2
Ever since Lucas left the place has gone downhill. Don’t bother ordering online because the order will not be correct. The staff does not care about the quality of their food or service. The store is always a mess. Both this location and campus have gone down hill in the last 6 months.
Atmosphere: 1
Food: 1
Service: 1
While trying to complete a Doordash delivery, I had to wait over 30 minutes for one sandwich, which negatively affected my job.
Atmosphere: 1
Service: 1
Loading...