Jimmy John's
5525 Clinton Hwy, Knoxville
(865) 281-6565
Recent Reviews
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Got here at 12:46 and it's now 1:21 and they just started making my food.
Atmosphere: 1
Food: 3
Service: 1
Friendly staff, with quick service. The food was great too!
Atmosphere: 4
Food: 4
Service: 5
Being a rewards member is useless. Multiple times I've mentioned it to the person working the drive thru and multiple times I've been told "sorry it's too late for that". Total incompetence at this location.
Service: 1
First and last time eating at j to my johns already heard good things but was the worst sandwich ever eaten could have made a better than sandwich at home
Atmosphere: 3
Service: 4
This location is “freaky slow.” Best to do drive thru cause if you show up in person you are going to wait and wait and wait…
Atmosphere: 3
Food: 4
Service: 1
Bought the new bourbon turkey sandwich and it was pretty gross. 18 bucks for a large and it had hardly any meat on it and old looking veggies. Order online and it still took them 30 minutes to make it
Atmosphere: 1
Food: 1
Service: 1
Certainly not “Freaky Fast”. This is the first time I had a store inform me that they use Uber to deliver orders (after having already placed my order). Of course, the driver had a dozen or so orders before mine. Soggy sandwiches are amazing. ?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Subs
Best pickles in town. Fast and tasty!
Atmosphere: 5
Food: 5
Service: 5
Hair in the sub ? there are simple ways to prevent this from occurring. Please do better. Everyone check your sandwiches before eating.
Food: 1
Called in with a large order the morning of and the manager was able to help us meet our needs in a very timely manner. The food was great and everyone was satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Smoked Ham Club, Turkey, Cookies Chocolate
Restaurantji Recommends
Good location have visited 3x now and order was correct, food tasted fresh, and staff was friendly each time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
trying to order delivery all week and the store not having any delivery drivers is crazy. emergencies happen but me not being able to order lately is absurd. if you want jimmy johns delivery this location definitely isn't the one to help you. three times this week they've told me there's no drivers and suggested uber eats.
Service: 2
Where are the tomatoes?!
Food: 1
Service: 1
I came in the drive through to place an order and waited at the speaker for about 4 min. No one said anything to me. I pull up to the window to give my order and there was another vehicle there. The vehicle gets their order and I pull forward and wait another 4-5 minutes before the young lady came to the window. She said “she told me to hold on” but me or my daughter did not hear anything, I even said hello and it must be broken, that’s why we pulled to the window. She proceeded to tell me that she was not going to take my order because she can’t take orders at the window. Two other vehicles has placed their order and now are behind me in the line. So because she had an attitude, I told the lady I was not moving until my order was taken. She completely walked away from the window and I never seen her again.
Another 10 minutes has passed and not even the manager has came to the window to triage the situation and they all just ignored me! Instead of taking my order they decided to use the back door for the vehicles behind me to complete their order transaction. So we decided to leave after we felt that we were discriminated against by staff! After we left, I called the store and the manager answered the phone. I asked her was the GM available and she said he is out but works days and will be back on Tuesday. I told her thank you and let her know that I was the guy in the drive through they refused service to and then I hung up. So instead of having a something quick for dinner me, my 16 year old and 3 year old decided to go find food elsewhere. Im curious to know how they treat people with a disability that are hard of hearing or deaf? Is this the culture of this establishment or is this a reflection of management?
Always consistent and good attitude from associates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
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