Jimmy John's

1915 Cumberland Ave #117, Knoxville
(865) 985-0196

Recent Reviews

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DZ Woods

I work in the area and I eat here at least one to two times a week. I have never had any issues with the food but my issue are with delivery. I placed my order through JJ website prior to them opening and it took my food over an hour and a half to be delivered because it was delivered to the wrong organization.

So after calling a second time when the delivery person returned they realized afterwards they delivered to wrong place and they had to remake and redeliver. At this point it was almost two hours later.

Rachel Small

Great experience! Friendly staff and a very cozy vibe.

Atmosphere: 4

Food: 5

Service: 4

Bean Pod

I placed an order on their website for delivery. After 40 minutes, I got a message they sent it to Uber Eats, which I thought was bizarre since I ordered through JJ. I watched 3 Uber drivers accept and then cancel the order, then someone finally picked it up but has been driving around for 30 minutes. Almost two hours later I called to cancel the order because I don't have any time left for a lunch break. Thanks JJ. I would not order from here if you are depending on delivery.

Philip Musick

The music wasn’t loud enough, I could still barely hear the employee reading my order back to me.

RGD_SoVanilla

I get it’s a college campus but the staff could be nicer.

Atmosphere: 1

Food: 4

Service: 1

Tyler Gibson

I wanna give a shout out to Mr Austin, I had to ask for his name. The guy with the white hat on in a professional black polo! This guy right here seem to be the bomb! During a busy rush I am assuming as you guys was line out the door Austin here was making sure everyone was keeping up but not only that he was also seeming like he was teaching. So holding down a busy place and holding everyone down and training is a wow! Not only that but a girl wrong up our order wrong which caused my wife sandwiched to be messed up, but Austin comes over with a great attitude even though it was very busy he comes over with a great attitude even smiling as the girl wasn’t and he addressed us so kindly and fixed everything. Like this dude was amazing that I just had to leave a review for him. You don’t see many employees work so hard, specially under stress as I would be stress as it was so busy! But you never see a person work so hard while maintaining a great attitude. This was my wife and I first experience at a sandwich shop beside subway and this made us feel very welcomed, I mean even when the order was wrong he fixed it that guy is great for the job. Great leadership! Great with customers as we was watching not trying be a stocker! The place is nice and the food was very delicious. I highly recommend the chicken bacon ranch and my wife recommends the turkey sandwich

Atmosphere: 5

Food: 5

Service: 5

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