KFC
6711 Clinton Hwy, Knoxville
(865) 938-9656
Recent Reviews
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I was not told about the 30 minute wait on chicken. There were only 2 employees actually working. The poor manager man was trying to keep up with making the food. I know times are tough and it's hard to find help but do better. The district and general managers need to be more hands on and better manage their locations.
Atmosphere: 1
Food: 1
Service: 1
The sandwich was cold and the lady that took our order was rude and when we ordered she asked want kind of meal we wanted and very disappointed
Atmosphere: 1
Food: 1
Service: 1
Just picked up an online order of 16pcs of regular chicken. This was the worst chicken I ever had from a KFC. It looked and tasted like it was fried in old oil or recooked. I order from KFCs in the area probably 2x a month and over the years this is the worst ever!!! I threw it out!!! Too far to take back so I'm writing this review to alert others of the quality at this location.
Atmosphere: 3
Food: 2
Service: 3
Overall... This place has been slow to serve its customers BUT I was happy to see when I placed my mobile order it was actually ready for me to pick up on time!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Served chicken tenders the size of nuggets without shame. Mashed potatoes was more filling.
Atmosphere: 2
Food: 1
Service: 2
Food was ok the chickens breader was over cooked and dark almost tasted burnt but when you got closer to the chicken the breader was like goop certain pieces of chicken were still slightly pink the fryer may be set too high or the oils old the biscuit was really soft buttery and savory mash potatoes were definitely mashed maybe not potatoes the lady working the Drivethru was very nice and patient
Parking: The parking surrounds the whole building making it a great place for family dinner
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 8 Piece Meal, Fried Chicken, Chicken Tenders with Fries, Chicken Leg, Famous Bowl Combo, Fill Up Box, Chicken Wing, Chicken Tender, Gravy
Chicken tasted off and smelled a little bit different than I think it should. Try to eat a piece threw it up. My son had some of the potatoes and those were just as bad as the chicken. We waited for the chicken supposedly to be cooked and I am very sure now that was not the case. Never eating here again
Atmosphere: 3
Food: 1
Service: 2
A blonde girl with French braids serviced my husband and I in the drive-thru and was so sweet. She literally made my day. And they’re always so quick!
Atmosphere: 4
Food: 5
Service: 5
Got meal through drive thru
Parking: Plenty of parking with no issues
Wheelchair accessibility: Has ramp for wheel chairs and walkers.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 1 Piece Breast Fill Up, 8 Piece Meal, French Fries, Fried Chicken, Chicken Tenders with Fries, Chicken and Fries, Chicken Leg, Famous Bowl Combo, Cole Slaw, Fill Up Box, Pot Pie Combo, Chicken Wing, Chicken Tender, Gravy
The young lady that took our order, they are lucky to have her. I've never seen anyone go out of their way to try & make us feel better, as we were going through a bad ordeal.. There should be more people like her on this earth.. God bless you Angela...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Leg, Cole Slaw
Restaurantji Recommends
i give lots it grace when i order delivery, but the chicken we got was dry, tough, and almost rock hard. definitely not worth what we paid for. ?
Food: 1
Recommended dishes: Fried Chicken
Friendly staff… clean restaurant and great food
Atmosphere: 5
Food: 5
Service: 5
They have very good chicken in Mustangs and gravy and biscuits
Atmosphere: 5
Food: 5
Service: 5
The lady working in the Drive-Thru was really sweet
Atmosphere: 5
Food: 5
Service: 5
Pretty good and fast...
Atmosphere: 5
Food: 4
Service: 4
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