Kilwins Knoxville
408 S Gay St, Knoxville
(865) 219-1233
Recent Reviews
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Exceptional sweets, also has marzipan. Staff are friendly and you won’t wait long to be served.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marzipan, Chocolate Dipped Pretzels
I would love to know how and why 2 small orders of ice cream, which is 2 small cups each with one scoop of ice cream, costs the same amount as a quart.
Great place to grab some sweets while you walk around downtown or after a movie. Love the staff especially Tasha and Paul they both are super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kilwins Bear Claw, Assorted Chocolates, Fudge 1 2lb
Great place for dessert! Its a wonderland of chocolate and ice cream! Great atmosphere and absolutely outstanding customer service. Every employee was so friendly! Ill definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Perfect Caramel Apple
We went to go get ice cream and there was a sign that said break for 15 mins and we're fine with waiting but when we came back at the posted time there was a break another 15 minutes which was frustrating
Service: 1
Their ice cream is always great.
Atmosphere: 5
Food: 5
Service: 5
I had heard great, amazing things about kilwins, I believed it to be a respectable ice cream and confectionary establishment, but was sorely disappointed when I tried their pecan ice cream. Whatever midwest food prep sweatshop this crap came from did a terrible job of quality control. To say these pecans were rancid is an understatement, they came straight from the bottom of tartarus, so aged they wept and begged for the sweet release of death, tired of their weary lives of living in a frozen substrate. Call me James Brown the way these funky pecans had me grooving, these pecans came off the tree that was in the ark. If the owners care so much to uphold their honor than they should offer a refund.
Kid-friendliness: bad
Recommended dishes: Kilwins Ice Cream Quart
Best ice cream in Knoxville!
Atmosphere: 5
Food: 5
Service: 5
We always visit when we find one in the town we are visiting. The smell in the store is always amazing. The treats are top notch and the service was really good.
Atmosphere: 4
Food: 5
Service: 5
Delicious ice cream but very slow service (on vacation)
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I received sea salt dark chocolate caramels as a gift from this location, and they ARE the BEST I've EVER had!
Food: 5
Very good. Nice staff. Sweet treats
Atmosphere: 5
Food: 5
Service: 5
The guy with freckles was cute
Atmosphere: 5
Food: 5
Service: 5
Great people working there and I love all of the different kinds of sweet treats they have
Atmosphere: 5
Food: 5
Service: 5
It's pretty sweet!!!!!! And the tall girl with glasses is so sweet. She made my day. Tasha or Tonya, I think, is her name. She should be employee of the year. A+ service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kilwins Ice Cream Quart, Assorted Chocolates, Ice Cream Cone
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