I went to the crystals on Broadway and the person making my food had long hair with and was touching my burgers and my buns with no gloves on and covid-19 is going around I said do you want me to remake it why would I want you to remake it when I'm calling you out for not wearing gloves while touching food and my husband said no I don't want it so if anybody's going to order don't just think everything's okay with it cuz there's people there that's touching food with no gloves on dude and no hair net to cover their hair from falling off in the food.
Service: 1
Alex
Really bad the service was horrible the employee who had helped me was rude and got my order wrong and they had no condiments also saw some sort of bug in the dinning area
Atmosphere: 1
Food: 3
Service: 1
camryn matson
Literally nasty.
Atmosphere: 1
Food: 1
Service: 1
Rho M.
Re: Ticket 1098 on 1-13-25 @8:30 pm. The female cashier & male cook were both friendly and they appreciated the $1.00 tip I gave each of them, but I'm quite disappointed that I didn't receive drink (didn't realize it until I was on 1-75) and then when I got to hotel I found 2nd fry missing (it's not on receipt so someone didn't pay attention when I asked for it). Also the 4 combo had cheese altho I asked for no cheese. Why can't employees pay attention? My order was not complicated. I luv Krystals & we don't have one in my city so I hate posting something semi-negative, but mgmt needs to know what goes on in their stores. Thank you!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
brandy moreno
The worst experience I ever had at a fast food place! This was my first time here and I was excited to try it until I picked up my order and everything was wrong! The kids working there we’re so clueless and rude, and they just looked shocked and confused the whole time that somebody was upset that half of their order was missing and everything else was not even what we ordered and cold! I tossed the entire bag in the trash and wasted my entire lunch hour on this trashy place! Run!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Mathew
Maybe UPDATE your hours!
Service: 1
Matt Spokovski
Apparently it’s RIDICULOUSLY hard to put ONLY cheese on a Krystal………….. Somebody please explain to me why it’s so hard to leave off the mustard and pickles???
Atmosphere: 3
Food: 1
Service: 3
Danny Tipton
About normal for a drive thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Krystals
Russell Long
We are the only people in the store and have been waiting 25 min...ridiculous...
Who opens a restaurant that both restrooms are down! If both bathrooms are down where do you use the restroom???? Who opens a restaurant knowing that your restrooms are out of order!! Paying customer can't wash their hands or use the restroom. Ridiculous!!! Do better Krystal!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili Cheese Pup
kenna elmore
took forever and was not friendly
Karri1975 karrileigh75,
The older man working is unprofessional. Waited 15 minutes. Would not wait on us. Started making rude comments to our party. Ordered online. Our order was marked as ," ready". He told the younger gentleman to ," keep working on the first order". This is the WORST experience I have EVER had in a restaurant. This is mind-blowing. In addition, when he handed us our food, he informed us that "the corporate number is on the bag". The food we received was NOT what we ordered. A party fry, I would think, would have more than 20 fries.
Atmosphere: 1
Food: 1
Service: 1
MarknKatie Barnes
Food was cold and we don't receive our whole order.Than door dash charge a delivery fee when we don't have any
Atmosphere: 1
Food: 1
Service: 1
Aimee Foster
It’s been a Long time, but the food AND service were ON POINT this morning❗️Smiling faces, and Fresh Hot Food! JOB WELL DONE, Fellas❗️( they were “night” shift workers that ROCKED it this Morning❗️) Way to make a Fat Girl HAPPY❗️
I went to the crystals on Broadway and the person making my food had long hair with and was touching my burgers and my buns with no gloves on and covid-19 is going around I said do you want me to remake it why would I want you to remake it when I'm calling you out for not wearing gloves while touching food and my husband said no I don't want it so if anybody's going to order don't just think everything's okay with it cuz there's people there that's touching food with no gloves on dude and no hair net to cover their hair from falling off in the food.
Service: 1
Really bad the service was horrible the employee who had helped me was rude and got my order wrong and they had no condiments also saw some sort of bug in the dinning area
Atmosphere: 1
Food: 3
Service: 1
Literally nasty.
Atmosphere: 1
Food: 1
Service: 1
Re: Ticket 1098 on 1-13-25 @8:30 pm.
The female cashier & male cook were both friendly and they appreciated the $1.00 tip I gave each of them, but I'm quite disappointed that I didn't receive drink (didn't realize it until I was on 1-75) and then when I got to hotel I found 2nd fry missing (it's not on receipt so someone didn't pay attention when I asked for it). Also the 4 combo had cheese altho I asked for no cheese. Why can't employees pay attention? My order was not complicated.
I luv Krystals & we don't have one in my city so I hate posting something semi-negative, but mgmt needs to know what goes on in their stores. Thank you!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
The worst experience I ever had at a fast food place! This was my first time here and I was excited to try it until I picked up my order and everything was wrong! The kids working there we’re so clueless and rude, and they just looked shocked and confused the whole time that somebody was upset that half of their order was missing and everything else was not even what we ordered and cold! I tossed the entire bag in the trash and wasted my entire lunch hour on this trashy place! Run!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Maybe UPDATE your hours!
Service: 1
Apparently it’s RIDICULOUSLY hard to put ONLY cheese on a Krystal………….. Somebody please explain to me why it’s so hard to leave off the mustard and pickles???
Atmosphere: 3
Food: 1
Service: 3
About normal for a drive thru
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Krystals
We are the only people in the store and have been waiting 25 min...ridiculous...
Atmosphere: 4
Food: 4
Service: 1
They don't use gloves when handling food ?
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Who opens a restaurant that both restrooms are down! If both bathrooms are down where do you use the restroom???? Who opens a restaurant knowing that your restrooms are out of order!! Paying customer can't wash their hands or use the restroom. Ridiculous!!! Do better Krystal!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili Cheese Pup
took forever and was not friendly
The older man working is unprofessional. Waited 15 minutes. Would not wait on us. Started making rude comments to our party. Ordered online. Our order was marked as ," ready". He told the younger gentleman to ," keep working on the first order".
This is the WORST experience I have EVER had in a restaurant.
This is mind-blowing.
In addition, when he handed us our food, he informed us that "the corporate number is on the bag".
The food we received was NOT what we ordered. A party fry, I would think, would have more than 20 fries.
Atmosphere: 1
Food: 1
Service: 1
Food was cold and we don't receive our whole order.Than door dash charge a delivery fee when we don't have any
Atmosphere: 1
Food: 1
Service: 1
It’s been a Long time, but the food AND service were ON POINT this morning❗️Smiling faces, and Fresh Hot Food! JOB WELL DONE, Fellas❗️( they were “night” shift workers that ROCKED it this Morning❗️) Way to make a Fat Girl HAPPY❗️
Atmosphere: 4
Food: 5
Service: 5
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