Krystal

5320 Millertown Pike, Knoxville
(865) 985-0633

Recent Reviews

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Angel Jackson

They don’t know how to answer the phone and are they even freaking open

jay miller

Wait 20 min to get to drive thru for a few chez crystals paid and they say pull around it will be a few ill bring out. Happens every time there not fast food at all

Shonda Cochran

Ordered a 12 pack and two medium fries paid $24.00. All of the Krystals except were old and burnt. The fries were fresh. No one would answer the phone.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: French Fries

Bill H

Decent food as usual but the guy working the register was an ass

Food: 4

Service: 2

Lonnie Williams

Waited a good 15 minutes thinking I didn't care since my sack full of 12 would be fresh. I found the fries were fresh when I got home but the burgers were awful and cold
They had a funny taste and the edges of the bread were hard and not edible. I told the lady at the window while I was waiting how far I drove to get to that particular restaurant. I ended up throwing them all away after I tried 2. They all felt like they were warmed up in the microwave and had been there since earlier in the day. Krystal is done there awful and I will never go to any of them ever. I paid over 20.00 for old leftover hard burgers..

Atmosphere: 5

Food: 1

Service: 3

Junky da klown

Burger was good chili made us all sick gave some to the dog and he threw up too .. that's not a joke don't eat that chili

Atmosphere: 3

Food: 4

Service: 5

Nancy Caulpetzer

Employees were very friendly and attentive. Food was fresh and hot. Service was very fast. The restaurant looked nice, neat and clean. Best Krystal we have eaten at in a long time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Johnny Graves

Good food and great customer service

Atmosphere: 5

Food: 5

Service: 5

Tammy Cali

First time at Krystal. Service was great and our server was polite and gave us a good amount time to study the menu.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal

ginger click

Absolutely ridiculous so called worker , took a cold corn dog back 3 times for a new one and he kept handing the same one back , why cause I marked it so I could tell . This Krystal's workers all they do is stand outside and smoke

Atmosphere: 1

Food: 1

Service: 1

Emma Shelton

absolutely bs. i’ve called 14 times in total and no answer. my food was made wrong. $30 worth of food made wrong. none of it tasted right and at first i was just going to let them know they messed up my order but now i just want my money back.

Atmosphere: 1

Food: 1

Service: 1

Nikki “Knots” Vanzant

Service was friendly and fast, I'd say about 1 in 5 I got meh service here. Food was delicious and fresh, however, I do think this restaurant is over priced for what it is. I love the food, but it will have to be a special occasion for us to get it. Costs too much.

Vegetarian options: Not much in the way of vegetarian food

Dietary restrictions: If you're looking for carbs, this is your place.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chili Cheese Fries, Fries, 3 Double Krystals Combo, Cheese Krystal, Pick 5

Amy Hatch

Good hamburgers

Atmosphere: 3

Food: 4

Service: 4

Bettye Bean

We stopped at the Krystal on Millertown Pike. James was excellent. Very friendly, fast, and efficient. He is an asset to your company. Thank you, James!

Atmosphere: 5

Food: 5

Service: 5

Derick Lowe

When you're order Krystal's and you watch 5 other orders get pushed in front of your's, you know then you will never visit this establishment again. P.S. After 20 minutes, you should offer a refund. I could of gotten better food quicker at a diner.

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