Krystal
5320 Millertown Pike, Knoxville
(865) 985-0633
Recent Reviews
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They don’t know how to answer the phone and are they even freaking open
Wait 20 min to get to drive thru for a few chez crystals paid and they say pull around it will be a few ill bring out. Happens every time there not fast food at all
Ordered a 12 pack and two medium fries paid $24.00. All of the Krystals except were old and burnt. The fries were fresh. No one would answer the phone.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries
Decent food as usual but the guy working the register was an ass
Food: 4
Service: 2
Waited a good 15 minutes thinking I didn't care since my sack full of 12 would be fresh. I found the fries were fresh when I got home but the burgers were awful and cold
They had a funny taste and the edges of the bread were hard and not edible. I told the lady at the window while I was waiting how far I drove to get to that particular restaurant. I ended up throwing them all away after I tried 2. They all felt like they were warmed up in the microwave and had been there since earlier in the day. Krystal is done there awful and I will never go to any of them ever. I paid over 20.00 for old leftover hard burgers..
Atmosphere: 5
Food: 1
Service: 3
Burger was good chili made us all sick gave some to the dog and he threw up too .. that's not a joke don't eat that chili
Atmosphere: 3
Food: 4
Service: 5
Employees were very friendly and attentive. Food was fresh and hot. Service was very fast. The restaurant looked nice, neat and clean. Best Krystal we have eaten at in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Good food and great customer service
Atmosphere: 5
Food: 5
Service: 5
First time at Krystal. Service was great and our server was polite and gave us a good amount time to study the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Krystal
Absolutely ridiculous so called worker , took a cold corn dog back 3 times for a new one and he kept handing the same one back , why cause I marked it so I could tell . This Krystal's workers all they do is stand outside and smoke
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
absolutely bs. i’ve called 14 times in total and no answer. my food was made wrong. $30 worth of food made wrong. none of it tasted right and at first i was just going to let them know they messed up my order but now i just want my money back.
Atmosphere: 1
Food: 1
Service: 1
Service was friendly and fast, I'd say about 1 in 5 I got meh service here. Food was delicious and fresh, however, I do think this restaurant is over priced for what it is. I love the food, but it will have to be a special occasion for us to get it. Costs too much.
Vegetarian options: Not much in the way of vegetarian food
Dietary restrictions: If you're looking for carbs, this is your place.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chili Cheese Fries, Fries, 3 Double Krystals Combo, Cheese Krystal, Pick 5
Good hamburgers
Atmosphere: 3
Food: 4
Service: 4
We stopped at the Krystal on Millertown Pike. James was excellent. Very friendly, fast, and efficient. He is an asset to your company. Thank you, James!
Atmosphere: 5
Food: 5
Service: 5
When you're order Krystal's and you watch 5 other orders get pushed in front of your's, you know then you will never visit this establishment again. P.S. After 20 minutes, you should offer a refund. I could of gotten better food quicker at a diner.
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