Krystal
5320 Millertown Pike, Knoxville
(865) 985-0633
Recent Reviews
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Love Krystal and this location was excellent.
Atmosphere: 5
Food: 5
Service: 5
Food is always fast!
Atmosphere: 5
Food: 5
Service: 5
Great service from manger
Atmosphere: 5
Food: 5
Service: 5
The food was old and greasy. Wasn't hot...$17.00 for food that was disgusting. We will not return this is the 4th time at this location.
Atmosphere: 1
Food: 1
Service: 1
This was a terrible experience, the food was cold and not edible. I had placed a mobile
Order and my ticket stated it would be ready at 10:21pm. When I arrived at the drive through I was told that there had been a shift change and to hold. When I was greeted I advised of mobile order and was told to drive forward. The drive through line was moving very slow. By the time I made it to the window and got my food it had been made and was just sitting there while they cleared the drive through line. The employee was unapologetic and stated there was a shift change and she was unsure when it was made but offered no solution. I understand this is fast food but for what you pay for Krystal now , it should at least be hot ! Terrible service and terrible location.
Atmosphere: 1
Food: 1
Service: 1
They don’t know how to answer the phone and are they even freaking open
Wait 20 min to get to drive thru for a few chez crystals paid and they say pull around it will be a few ill bring out. Happens every time there not fast food at all
Ordered a 12 pack and two medium fries paid $24.00. All of the Krystals except were old and burnt. The fries were fresh. No one would answer the phone.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries
Decent food as usual but the guy working the register was an ass
Food: 4
Service: 2
Waited a good 15 minutes thinking I didn't care since my sack full of 12 would be fresh. I found the fries were fresh when I got home but the burgers were awful and cold
They had a funny taste and the edges of the bread were hard and not edible. I told the lady at the window while I was waiting how far I drove to get to that particular restaurant. I ended up throwing them all away after I tried 2. They all felt like they were warmed up in the microwave and had been there since earlier in the day. Krystal is done there awful and I will never go to any of them ever. I paid over 20.00 for old leftover hard burgers..
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Burger was good chili made us all sick gave some to the dog and he threw up too .. that's not a joke don't eat that chili
Atmosphere: 3
Food: 4
Service: 5
Employees were very friendly and attentive. Food was fresh and hot. Service was very fast. The restaurant looked nice, neat and clean. Best Krystal we have eaten at in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Good food and great customer service
Atmosphere: 5
Food: 5
Service: 5
First time at Krystal. Service was great and our server was polite and gave us a good amount time to study the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Krystal
Absolutely ridiculous so called worker , took a cold corn dog back 3 times for a new one and he kept handing the same one back , why cause I marked it so I could tell . This Krystal's workers all they do is stand outside and smoke
Atmosphere: 1
Food: 1
Service: 1
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