Krystal

5219 Clinton Hwy, Knoxville
(865) 687-3150

Recent Reviews

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R D

I left 2 woman working and no help stood there for 10 mins I left

Atmosphere: 1

Food: 1

Service: 1

luke zona

Took forever at the drive through.

Atmosphere: 3

Food: 4

Service: 3

James Bryan

The staff is very friendly and they fix the food fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Krystals Burger, French Fries, Krystals

Brian Gaudino

First time ever trying this place. You will find a better meal under your floor mats.

Food: 1

Michael Cassady

Food was hot and fresh and when my order was ready the lady brought it to my table. Sometimes it's the little things that make a big difference

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, 4 Krystals Combo, Krystals

Wayne Grinstead

Bro, the food was absolutely terrible. If I don't get food poisoning, I'll be shocked. Got basic instructions incorrect as well.. Y'all need to axe this crew..

Atmosphere: 1

Food: 1

Service: 1

Kevin Hunt

It's Krystals,so I need to say more?

Atmosphere: 3

Food: 3

Service: 4

Aaron H

Stopped at the drive thru it was quick food was good.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fries, Krystals

Mike Lowe

There is just something about the taste of a hot fresh Krystal Burger. We don't eat there very often, but when we have a hankering for some Krystal cheeseburgers, this store always provides friendly and courteous service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Krystal Cheeseburger, Krystals

Stephanie Maddox

Horrible customer service. Sat in drive thru for 10 minutes before they said "yes" mind you no cars were in the parking lot all the employees where however. Then paid and all they said was pull up. Will NEVER come back to this location again...

Atmosphere: 1

Food: 1

Service: 1

Melani Sinkhorn

Only one star because ZERO stars weren't an option. Ordered food through the drive-through. 20 min to get to the window. Asked the attendant how long before we would receive our food? Her reply was, "It is your fault you waited in line that long." We left. The parking lot was crawling with roaches. Never again Krystal's.

Atmosphere: 1

Food: 1

Service: 1

Travis Wright

If I could give a zero I would. This restaurant obviously needs new management. The lady at the drive-thru acted irritated that she was taking an order and that was just the beginning. The bacon and cheese Krystals barely had any bacon on them - literally crumbs of bacon and a couple of the Krystals didn't have any bacon on them. Also, the fries... I opted for chilli cheese fries instead of regular french fries with each combo - first of all, Krystal needs to change back to regular french fries - I recieved two boxes of cold and stale waffle fries with very little cheese and chili - had I ordered this inside to dine-in I would have asked for my money back and left. The worst experience I have ever had at a Krystal. Spending almost $30 for two combos at Krystal is outragous to begin with. Did I mention that the Cokes were flat? Will not be back.

Atmosphere: 1

Food: 1

Service: 1

Pam McDermott

Went through the drive-thru tonight to get something after work first off girl was very rude Go ahead didn't say may I take your order just go ahead then when you got up to the window she grabbed your card out of your hand don't even tell you how much you're order is scan you card and then hollers here's your card if I hated my job that bad I'd go somewhere else this girl needs to be fired very very rude unprofessional very unprofessional I work with the public everyday I know what it's like to work with the public and you treat them with respect in the treat you with respect Believe me be if I wasn't tired she would been disrespected she needs to be fired

Pam Martin

Went through the drive-thru tonight to get something after work first off girl was very rude Go ahead didn't say may I take your order just go ahead then when you got up to the window she grabbed your card out of your hand don't even tell you how much you're order is scan you card and then hollers here's your card if I hated my job that bad I'd go somewhere else this girl needs to be fired very very rude unprofessional very unprofessional I work with the public everyday I know what it's like to work with the public and you treat them with respect in the treat you with respect Believe me be if I wasn't tired she would been disrespected she needs to be fired

Melissa Fannin

Hot fresh food and fast

Food: 5

Service: 5

Recommended dishes: Fries, Krystals

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