Krystal

8901 Kingston Pike, Knoxville
(865) 690-6868

Recent Reviews

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Ryan Edward

Asked for no pickles, and got them still. Aside from that, the food was great. Restrooms and dining room were clean. Parking lot is easy to miss. It's right next to the car wash.

Atmosphere: 4

Food: 4

Service: 3

josh newcomb

Probably the rudest employees i’ve ever spoke too, they made my order wrong so i went back, the black male then proceeded to get pissed off snd thew the food everywhere inside the store. Childish and unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Tammy Allen

The drive thru attendant was rude. Even saying I needed to check my attitude. Never got my order due to that. Never will be back.

Nancy Caulpetzer

Servers were friendly and on it. Very fast and the food was fresh.

Parking: At least we could eat somewhere outside the house kitchen without paying a ton of money.

Kid-friendliness: Kids welcome.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Krystals Party Fries Any Half Gallon Beverage

Hanna Usary

Workers sitting outside smoking, wouldn’t answer when you went to order, food ended up buns were crunchy and not hot, no onions on the Krystal’s and all the lights were out…. At 8pm on a

Atmosphere: 1

Food: 1

Service: 1

Michael Ousley

I got there at 11:20pm & she said it would be a 20 minute wait since they just cleaned the grill. Can’t they do that later? I was not gonna wait 2o minutes for fast food.

Service: 1

julie hembree

The service was friendly and fast. No problem. However, I ordered pick 5 Krystal's and then a 6th extra Krystal and paid $1.56 for it. I only got 5 Krystal's and no pickles on them. They tasted old, not like Krystal's. I also paid $3.99 for chilli--- the cup was barely half full. I will not be returning. Julie Hembree

Chandra Hellmann

Staff was very friendly and eager to help, food wasn't very good though

Atmosphere: 5

Food: 2

Service: 5

Emily Weaver

Worst service eveytime I go here I don’t understand how they find such incompetent people.

Atmosphere: 1

Food: 1

Service: 1

Kristen McGrew

Best Krystal in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries

Jody Shaver

The African-American female manager that was working seems like she's got a bad attitude when she answers the speaker cuz all she says is what can I get for you I'm sorry but that is not the way you should be reading your customers no matter who they are

Atmosphere: 2

Food: 3

Service: 3

laney buckner

I LOVE THIS

Atmosphere: 5

Food: 5

Service: 5

Debbie Bernardo

Good sliders, except we could have done without the mustard. Good fries, crisp and tasty. Server was friendly and helpful. We’d go back!

Atmosphere: 4

Food: 4

Service: 5

Jason Morgan

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries

Jess

We came to eat and all the doors were locked. It’s 2:22 pm on a Monday afternoon. As my husband and I were driving off, disappointed, we saw everyone in the back smoking. What a shame! You will never get business that way. Krystal’s you’ve gotta do better.

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