Marcos was great. Well staffed with a positive energy inside. Pizzas were ready in a timely manner as well.
Atmosphere: 5
Food: 5
Service: 5
Casie Privette
Casey was awesome!! Marco’s has the best customer service and food!!
Atmosphere: 5
Food: 5
Service: 5
The OhioStateBuckeyes
Terrible experience!To call and ask to speak to a manager due to employee making pizza wrong. Was told to check the receipt. Wanted to inform manager of employee mistake. Note: don't you think I would check the receipt before I call?Won't never order from Marcos again! No respons still when asked for a callback.Won't give DM or owners complaint. Told me to call back. Now that's interesting.
Missy Mcclain
We have been ordering from this Marcos for several years now and order once a month or so. The last 3 experiences have not been good. Three orders ago my delivery took 1 hour and 10 minutes to get to us. Which the gm credited my account for the order and I was satisfied. The order after that the delivery driver Forgot part of the order and had to run back and get it. Which I know sometimes these things happen . The order today I called in to use my credit ( that's the only way to use the credit) The order was made for delivery I was told 35-45 mins delivery time. An hour later I looked online to check it and noticed the order was wrong, so I called and was told there was only one driver then told there was only 2 drivers. I am not sure how many they have.I know with the way things are now it is hard to get staffing. The lady told me there were 7 orders on the rack waiting to be delivered. She could remake the order and have it delivered, but after waiting an hour for food that hasn't even made it off the rack yet I told her just to credit back my account and I would go elsewhere. If I was originally told they were short staffed I would probably not have ordered in the first place knowing first hand it would be so long before being delivered. Once food has been sitting and starts cooling it changes the texture and taste drastically. In the past we had always gotten food from there, fast and we're very satisfied. I understand there are a lot of challenges these days with staffing and just the economy in general. I would have just wished I was told it was going to be a bit and I wouldn't have wasted an hour waiting on food that was wrong and no telling how long it would take to actually get delivered.
Coley Barnes
This place is trash service from calling to place your order to waiting 2 hours to get a medium pizza. Just a heads up. they add extra charges to your debit card or credit cards so the workers can get bigger tips from you without you knowing. What a dumpster fire of a company.
Atmosphere: 1
Food: 1
Service: 1
Randall Welch
I was surprised to find out that they stayed open late, 12 i think.Although i was there at 11pm, the staff were very friendly and seemed happy to see me and on top of all this the food was
Atmosphere: 5
Food: 5
Service: 5
S S (Food Dog)
Today was Super Bowl Sunday and I received excellent service by the entire staff on a very large carry out order! Shot out to KC the general manger for taking great care of me! Thanks!! Ya’ll rock!
Atmosphere: 5
Food: 5
Service: 5
Jaysen Wright
You like pizza,this place kills it,I mean over the top on this one.Parking: Come all plenty of room they'll put u up front.Kid-friendliness: To me that means very clean.(I'm a dad)Wheelchair accessibility: They'll roll ya inside just ask.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Kelli
We used to love Marco's, but our last 3 experiences will keep us from ever going back. The food is fine; just your average delivery pizza. Their delivery service however, is absolutely terrible. Our last 3 orders have been extremely late. The first time was 30 minutes late, I just let that one slide because every place has off nights. The second time our order was an hour late. I called to ask for a refund because I wasn't going to eat old soggy pizza. The manager/supervisor offered store credit to be applied to my account and I accepted. The next time I called to order there was no record of the credit. Tonight we ordered again, giving them one last chance. At the point it was 35 minutes past the promised delivery time, I called to ask for a refund. The lady supervisor/manager said "someone is about to leave with it in just a few minutes if you still want it." No, I did not want a pizza that by the time it arrived would be 1.5 hours past the time I ordered it. She did say my money would be refunded within a couple days, and cancelled the delivery. Don't order delivery from this place if you expect fresh food to be delivered in a timely manner.
Food: 3
Service: 1
Steven Castellano
Have been to marcos several times was always good.tonight I ordered a white pie with spinach and garlic.got home the pizza had 6 small pieces of spinach and couldn't even taste the garlic because there wasn't any on it.will never order again.you just lost a customer.the crew working looked like school kids.not friendly or courtesy was shown.goodby marcos staff.i will be sure to spread the word
They only have bottled drinks - no good for dine in.Also they don't have a card reader.Pizza was good.
Atmosphere: 3
Food: 5
Service: 3
John L.
One day, they deliver to my address, and a few days later, they don't. The young lady said they were 7 miles away, I'm only 4. They need to get their act together. Its like they are run by a bunch of indecisive teenagers. Do you deliver or not?
Rob Denton
Great pizza. Lackluster service. This pizza is like a toxic relationship - great in the heat of the moment, but they're irrational and unpredictable in ways they'll make you hurt. And it's all your fault.
Atmosphere: 1
Food: 5
Service: 1
Eric Ostrander
First time at this location. The food has always been good at Marcos. This location is a whole different experience. The atmosphere of the entry and order counter is spacious and inviting. Staff was great and it has a separate seating area that has plenty of seating and was clean. Entrance was confusing at first but has plenty of space and easy to navigate.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Magnifico
Jim Cody
My first time at this location, staff was polite, and pizza was excellent . The location was clean and neat in appearance. Definitely will come back.
Marcos was great. Well staffed with a positive energy inside. Pizzas were ready in a timely manner as well.
Atmosphere: 5
Food: 5
Service: 5
Casey was awesome!! Marco’s has the best customer service and food!!
Atmosphere: 5
Food: 5
Service: 5
Terrible experience!To call and ask to speak to a manager due to employee making pizza wrong. Was told to check the receipt. Wanted to inform manager of employee mistake. Note: don't you think I would check the receipt before I call?Won't never order from Marcos again! No respons still when asked for a callback.Won't give DM or owners complaint. Told me to call back. Now that's interesting.
We have been ordering from this Marcos for several years now and order once a month or so. The last 3 experiences have not been good. Three orders ago my delivery took 1 hour and 10 minutes to get to us. Which the gm credited my account for the order and I was satisfied. The order after that the delivery driver Forgot part of the order and had to run back and get it. Which I know sometimes these things happen . The order today I called in to use my credit ( that's the only way to use the credit) The order was made for delivery I was told 35-45 mins delivery time. An hour later I looked online to check it and noticed the order was wrong, so I called and was told there was only one driver then told there was only 2 drivers. I am not sure how many they have.I know with the way things are now it is hard to get staffing. The lady told me there were 7 orders on the rack waiting to be delivered. She could remake the order and have it delivered, but after waiting an hour for food that hasn't even made it off the rack yet I told her just to credit back my account and I would go elsewhere. If I was originally told they were short staffed I would probably not have ordered in the first place knowing first hand it would be so long before being delivered. Once food has been sitting and starts cooling it changes the texture and taste drastically. In the past we had always gotten food from there, fast and we're very satisfied. I understand there are a lot of challenges these days with staffing and just the economy in general. I would have just wished I was told it was going to be a bit and I wouldn't have wasted an hour waiting on food that was wrong and no telling how long it would take to actually get delivered.
This place is trash service from calling to place your order to waiting 2 hours to get a medium pizza. Just a heads up. they add extra charges to your debit card or credit cards so the workers can get bigger tips from you without you knowing. What a dumpster fire of a company.
Atmosphere: 1
Food: 1
Service: 1
I was surprised to find out that they stayed open late, 12 i think.Although i was there at 11pm, the staff were very friendly and seemed happy to see me and on top of all this the food was
Atmosphere: 5
Food: 5
Service: 5
Today was Super Bowl Sunday and I received excellent service by the entire staff on a very large carry out order! Shot out to KC the general manger for taking great care of me! Thanks!! Ya’ll rock!
Atmosphere: 5
Food: 5
Service: 5
You like pizza,this place kills it,I mean over the top on this one.Parking: Come all plenty of room they'll put u up front.Kid-friendliness: To me that means very clean.(I'm a dad)Wheelchair accessibility: They'll roll ya inside just ask.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
We used to love Marco's, but our last 3 experiences will keep us from ever going back. The food is fine; just your average delivery pizza. Their delivery service however, is absolutely terrible. Our last 3 orders have been extremely late. The first time was 30 minutes late, I just let that one slide because every place has off nights. The second time our order was an hour late. I called to ask for a refund because I wasn't going to eat old soggy pizza. The manager/supervisor offered store credit to be applied to my account and I accepted. The next time I called to order there was no record of the credit. Tonight we ordered again, giving them one last chance. At the point it was 35 minutes past the promised delivery time, I called to ask for a refund. The lady supervisor/manager said "someone is about to leave with it in just a few minutes if you still want it." No, I did not want a pizza that by the time it arrived would be 1.5 hours past the time I ordered it. She did say my money would be refunded within a couple days, and cancelled the delivery. Don't order delivery from this place if you expect fresh food to be delivered in a timely manner.
Food: 3
Service: 1
Have been to marcos several times was always good.tonight I ordered a white pie with spinach and garlic.got home the pizza had 6 small pieces of spinach and couldn't even taste the garlic because there wasn't any on it.will never order again.you just lost a customer.the crew working looked like school kids.not friendly or courtesy was shown.goodby marcos staff.i will be sure to spread the word
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They only have bottled drinks - no good for dine in.Also they don't have a card reader.Pizza was good.
Atmosphere: 3
Food: 5
Service: 3
One day, they deliver to my address, and a few days later, they don't. The young lady said they were 7 miles away, I'm only 4. They need to get their act together. Its like they are run by a bunch of indecisive teenagers. Do you deliver or not?
Great pizza. Lackluster service. This pizza is like a toxic relationship - great in the heat of the moment, but they're irrational and unpredictable in ways they'll make you hurt. And it's all your fault.
Atmosphere: 1
Food: 5
Service: 1
First time at this location. The food has always been good at Marcos. This location is a whole different experience. The atmosphere of the entry and order counter is spacious and inviting. Staff was great and it has a separate seating area that has plenty of seating and was clean. Entrance was confusing at first but has plenty of space and easy to navigate.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Magnifico
My first time at this location, staff was polite, and pizza was excellent . The location was clean and neat in appearance. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico