They are the worst. No clue how to treat customers or make orders right the first time. Manager was rude. Lost my business forever
Food: 3
Service: 1
Kymber Wilson
Marcos is hands down my favorite pizza in Knoxville! The crust is perfectly crisp without being too hard, and everything always tastes fresh and delicious. The staff at the Ebenezer Rd location are always so sweet and friendly, which makes picking up my order a great experience every time.
I also really appreciate that their prices are reasonable, and they offer great discounts and freebies from time to time. My food is always ready on time, quick and easy to pick up, and piping hot when I get it. Highly recommend this location if you’re looking for great pizza and great service!
Atmosphere: 5
Food: 5
Service: 5
Barbara kadelg
Food was well prepared and tastes great!
Food: 5
Service: 5
Bambi Dockery
Ordered some pizzas from here the other day and it was like dry cardboard. Something has changed, wasn't like that before.
Jack Broyles
I order almost every Saturday for quite some time now and every time I go pick up my order it's exact and hot and fresh. Polite and kind staff and just a all around good experience for getting pizza not just on Saturday but any day of the week.
SRQStuntNinja636
Worst experience ever. Asked for extra croutons in my salad. Got home which is 15 minutes away to find there is almost no croutons. When I call for resolution I get told to deal with it and if I don’t like it go somewhere else by the manager Andrea. Then get hung up on. I hope your experience is better.
Dr. Ferdinand Alvarez-Rivera
It was ok.
Colt Miller
Quick and super friendly.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Swingle
Be ready to wait. Even if you order online the time is always delayed. We use them a lot and always have trouble.
Rhonda Emge
Pizza used to be good. Last few times it was burnt. Donatos is much better .
The pizza tasted great and seemed like it was cooked well. Two of us unfortunately had some digestive issues, didn't feel good all afternoon, and didn't sleep well that night. We will be available Marco's for a while because of this.
Atmosphere: 5
Food: 2
Service: 5
Dude Ewheresmycar
Do not sign up for their emails. They are not a corporate store they are franchise and so according to the general manager on June 18, 2024, they opt in or opt out of various promotion which means for instance, the buy one get one free Tuesday promotions are not valid there. Don’t need all the junk emails anyways. Fortunately, great customer service and delicious pizza.
Atmosphere: 3
Food: 5
Service: 5
Jamison Timberfalling
The pizza tasted great and seemed like it was cooked well. Two of us unfortunately had some digestive issues, didn't feel good all afternoon, and didn't sleep well that night. We will be available Marco's for a while because of this.
They are the worst. No clue how to treat customers or make orders right the first time. Manager was rude. Lost my business forever
Food: 3
Service: 1
Marcos is hands down my favorite pizza in Knoxville! The crust is perfectly crisp without being too hard, and everything always tastes fresh and delicious. The staff at the Ebenezer Rd location are always so sweet and friendly, which makes picking up my order a great experience every time.
I also really appreciate that their prices are reasonable, and they offer great discounts and freebies from time to time. My food is always ready on time, quick and easy to pick up, and piping hot when I get it. Highly recommend this location if you’re looking for great pizza and great service!
Atmosphere: 5
Food: 5
Service: 5
Food was well prepared and tastes great!
Food: 5
Service: 5
Ordered some pizzas from here the other day and it was like dry cardboard. Something has changed, wasn't like that before.
I order almost every Saturday for quite some time now and every time I go pick up my order it's exact and hot and fresh. Polite and kind staff and just a all around good experience for getting pizza not just on Saturday but any day of the week.
Worst experience ever. Asked for extra croutons in my salad. Got home which is 15 minutes away to find there is almost no croutons. When I call for resolution I get told to deal with it and if I don’t like it go somewhere else by the manager Andrea. Then get hung up on. I hope your experience is better.
It was ok.
Quick and super friendly.
Atmosphere: 5
Food: 5
Service: 5
Be ready to wait. Even if you order online the time is always delayed. We use them a lot and always have trouble.
Pizza used to be good. Last few times it was burnt. Donatos is much better
.
Food: 3
Service: 3
Restaurantji Recommends
not bad
Atmosphere: 4
Food: 4
Service: 3
Pizza is always good from here
Atmosphere: 5
Food: 5
Service: 5
The pizza tasted great and seemed like it was cooked well. Two of us unfortunately had some digestive issues, didn't feel good all afternoon, and didn't sleep well that night. We will be available Marco's for a while because of this.
Atmosphere: 5
Food: 2
Service: 5
Do not sign up for their emails. They are not a corporate store they are franchise and so according to the general manager on June 18, 2024, they opt in or opt out of various promotion which means for instance, the buy one get one free Tuesday promotions are not valid there. Don’t need all the junk emails anyways. Fortunately, great customer service and delicious pizza.
Atmosphere: 3
Food: 5
Service: 5
The pizza tasted great and seemed like it was cooked well. Two of us unfortunately had some digestive issues, didn't feel good all afternoon, and didn't sleep well that night. We will be available Marco's for a while because of this.
Atmosphere: 5
Food: 2
Service: 5
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