I have an allergy to cheese and they put cheese on my sub 3 different times, and when I called to tell them to not add cheese they stuffed it and hid it in the sandwich.... The one in oak ridge actually cares about food allergies and carefully puts together your food
Jon G
I assumed buffalo wings would come with buffalo sauce.
IT MATRS
BEWARE - Poor Quality and they don't care! Been ordering from this location for years and although we've had issues in the past they have always made it right. This time our pizza took almost an hour to arrive and was cold when it got here, not the end of the world but also not what we paid for. When we called to get it resolved we were told that the best they would do is a $10 credit - no option to resend a fresh hot order, no option for a full credit for next time. When we questioned the policy we were told that they were under new management and had strict limitations on what kind of concessions they could offer. So basically, be prepared to spend some time with your microwave unless you want to pay to place another order which will probably arrive cold also. We will be calling to speak to General and District managers but most likely will not order from Marcos again. Buyer beware!
Seroha guju
Manager gave me attitude for not leaving a tip on a cart out order, its your job to pay them not mine this will be my last order
Fred Ball
STAY AWAY. Unless you enjoy paying for rude service. The pizza is average which is fine, (there isn't much in the area). But the rudeness of the staff is truly impressive. Almost like making an order is a huge imposition. After the begging for a 20% tip, The cant even get the order right and heaven forbid you ask for something else. That's a travesty! I won't be going back, I would advise you not to even start. Do yourself a favor and go somewhere else!
Chris Braden
Kids got out of school early so i took the lazy option for lunch and ordered Marco's for delivery. 2 pizzas and 2 sides. Order was correct and arrived about 20 minutes earlier than the original time given.
Food: 5
Service: 5
Colleen Barnett
Christain is amazing! Great customer service, super friendly and helpful!
Atmosphere: 4
Food: 4
Service: 5
Brooklie Flenniken
Christian provided us with outstanding customer service. He answered my questions with honesty. I will frequent Marcos’s due to his trustworthiness.
Atmosphere: 5
Food: 5
Service: 5
Justin Bergman
30 mins, just to pick up pizza on a Thursday, not to mention 2 HUGE bubbles were there are no toppings. I’ll take my business elsewhere next time and you should too!
Atmosphere: 3
Food: 1
Service: 2
Elle TGC
Pepsi products. It's a pizza place. Pizza is good and cheap. If this was near my house I'd probably order some.
I have an allergy to cheese and they put cheese on my sub 3 different times, and when I called to tell them to not add cheese they stuffed it and hid it in the sandwich.... The one in oak ridge actually cares about food allergies and carefully puts together your food
I assumed buffalo wings would come with buffalo sauce.
BEWARE - Poor Quality and they don't care! Been ordering from this location for years and although we've had issues in the past they have always made it right. This time our pizza took almost an hour to arrive and was cold when it got here, not the end of the world but also not what we paid for. When we called to get it resolved we were told that the best they would do is a $10 credit - no option to resend a fresh hot order, no option for a full credit for next time. When we questioned the policy we were told that they were under new management and had strict limitations on what kind of concessions they could offer. So basically, be prepared to spend some time with your microwave unless you want to pay to place another order which will probably arrive cold also. We will be calling to speak to General and District managers but most likely will not order from Marcos again. Buyer beware!
Manager gave me attitude for not leaving a tip on a cart out order, its your job to pay them not mine this will be my last order
STAY AWAY. Unless you enjoy paying for rude service. The pizza is average which is fine, (there isn't much in the area). But the rudeness of the staff is truly impressive. Almost like making an order is a huge imposition. After the begging for a 20% tip, The cant even get the order right and heaven forbid you ask for something else. That's a travesty! I won't be going back, I would advise you not to even start. Do yourself a favor and go somewhere else!
Kids got out of school early so i took the lazy option for lunch and ordered Marco's for delivery. 2 pizzas and 2 sides. Order was correct and arrived about 20 minutes earlier than the original time given.
Food: 5
Service: 5
Christain is amazing! Great customer service, super friendly and helpful!
Atmosphere: 4
Food: 4
Service: 5
Christian provided us with outstanding customer service. He answered my questions with honesty. I will frequent Marcos’s due to his trustworthiness.
Atmosphere: 5
Food: 5
Service: 5
30 mins, just to pick up pizza on a Thursday, not to mention 2 HUGE bubbles were there are no toppings. I’ll take my business elsewhere next time and you should too!
Atmosphere: 3
Food: 1
Service: 2
Pepsi products. It's a pizza place. Pizza is good and cheap. If this was near my house I'd probably order some.
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