McDonald's
6715 Clinton Hwy, Knoxville
(865) 938-2111
Recent Reviews
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No customer service
Atmosphere: 1
Food: 4
Service: 1
Great crew, great service and the best iced tea.
Atmosphere: 5
Food: 5
Service: 5
They never answer my phone calls and they also serve cold food it's almost like they can not get anything right they even need a better boss and employees or just shut down I do not recommend going here no more.
Atmosphere: 1
Food: 1
Service: 1
Rude guy at first window then 2nd window to get food he was rude. That makes 3 times I've been there and seen same 3 young guys and just rude. Night shift there sucks but morning crew
Atmosphere: 1
Food: 1
Service: 1
This was an awful experience...i dont recommend ever eating here. The food is ALWAYS subpar it seems, i.e. cold fries or buns stale in on area due to how long ago it was made etc ., and t this time was actually worse because I had a subpar drive thru attendant. I ordered a vanilla cone and it barely came above the cone and only filled the inside of the cone. I looked at her and chuckled because i thought she was joking. She wasnt, so i said "really?" She replied, "Yea, why?" I said i "cant believe thats all shes putting in the cone." She remade it and it was double the size it was, but its still a joke. Look at the picture w a pack of cigarettes for a size reference and to think this is "double the size of the 1st one!" I had throw it out as soon as I left because it was bad ice cream. It tasted like it was sour milk, probably where it was old and and got hot and the milk soured. I tried calling immediately 2 separate times to talk w management to let them know their ice cream was rotten but no answer. I hope nobody gets sick from it, esp. an undeserving & unsuspecting little child. Im going to attempt to call back because its sincerely troubling to think i could prevent it if only some1 will pick up. Get it together Clinton hwy McDonald's.
Food: 1
Service: 1
This is a good McDonald's. My family and I come here a lot. Of course McDonald's has the cheapest food around you get what you pay for. Fries are always good. I recommend the double quarter pounder of course. But it's a good family outing. Place a good couples date night. Quick bite. Nothing fancy but the restrooms are always clean. Tables are always clean. Service is always fast. I recommend going during day shift cuz that's when your orders going to be the most proper. For some reason anywhere I ever go on second shift it's just a wreck. But this location is impeccable. I highly recommend it and I will be back
Atmosphere: 5
Food: 5
Service: 5
Food was thrown together,and the service was poor. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Place is garbage nobody knows how to do their jobs
Update: 12/23/24
Louis was VERY nice, wished me a good morning and was awsome at watching the front counter! Thank you Louis.
Five Stars for Louis!!👏👏
⭐️⭐️⭐️⭐️⭐️
*Manager (male)
working drive thru could have smiled maybe once?
Otherwise A++ 😁
Wheelchair accessibility: Yes, easy access. 👍
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Big Breakfast, Hash Browns
The worst McDonald's location ever! Service is terrible they're not going to honor a mobile app order that is messed up...even with proof!!! This location has never changed just because you paint the outside does it change the inside. I never recommend this location to anyone!!!
Service: 1
Restaurantji Recommends
I would give no stars if I could. I had ordered through the app and came to pick it up in the drive-thru where I had indicated that's where I was picking it up at and the first time I come through the drive-thru the kid at the drive-thru window tells me that the order was not paid for through the app so I drive off and deliver my Walmart return order that I was delivering for Spark. I come back to this McDonald's and I go through the drive-thru a second time and they tell me that I would have to come in for a pickup order even though this was for myself and not an Uber order or anything like that. I get inside and the manager with a lisp I'm not sure if his name but he had a very pronounced lisp and goes on to talk amongst himself with the other employees about how I just pulled off and they had to remake the order because I pulled off and so on and so forth. He needs to learn better customer service skills. This is the total opposite way of what you should be doing
Parking: Parking lot inside of Walmart parking lot. Near Murphy's gas station.
Wheelchair accessibility: They have ramps on the sidewalks
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quarter Pounder Hamburger
I do not eat McDonald's food. For me, it's just a decent fast food joint
Parking: Maybe 30 spots available
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Big Mac
12/26/24 8:49am, Ordered hot chocolate. Waiting in drive thru pickup window ten minutes still no hot chocolate. Staff finally told me to pull forward they would bring it out to me. NO WAY McDonalds. Played that game before with you. When we pull away from window out of sight out of mind! Then they decide to give me a cash refund with no excuse?? Meanwhile while waiting, watched an employee park between to Handicap spaces and go inside for work, odd parking spot? 🤔
Atmosphere: 1
Service: 1
The food is what one would expect from McDonald's!
Wheelchair accessibility: Yes, this location has wheelchair accessibility.
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Snack Wrap, Dr Pepper, Double Cheeseburger, Big Breakfast with Hotcakes, Big Breakfast, Hotcakes, World Famous Fries, Big Mac, Quarter Pounder Hamburger, Mcchicken, Chicken Mcnuggets, Cheeseburger, Hamburger, Sausage, Hash Browns
Very slow, employees taking their sweet time.waited 30 minutes for 1 cup coffee
Atmosphere: 3
Food: 3
Service: 1
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