McDonald's

6715 Clinton Hwy, Knoxville
(865) 938-2111

Recent Reviews

hemn tahir

Very nice

Atmosphere: 5

Food: 5

Service: 5

Aiden Park (Food Wine Travel)

Drive through... took 20 min to get our food. .. food were not hot.. fries are all small pieces... Corp need to send someone to re training this place.

Atmosphere: 1

Food: 2

Service: 3

Rob Whipple

Ordered my breakfast on the mobile app and after about 15-20 minutes when they didn't bring it out to the table I asked about it. They told me their screen was broken I would just have to reorder even though I had already paid for it my food on the app.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Biscuits and Gravy

Ashley Smith

Literally the most unprofessional McDonald’s I’ve ever been to. Like a bunch of free range elementary school kids running the place. Screaming and laughing in the back while there are multiple customers waiting out front. Not a “hey/hello/be with you in a minute” nothing. I get that it’s McDonald’s and the bar is pretty low.. but seriously? I would be embarrassed to own a fast food restaurant that is notorious for being sub par and unprofessional. You literally have employees back there dancing with a full lobby of customers. Ridiculous. Not to mention there was a drive thru line wrapped around the building.

Atmosphere: 1

Service: 1

Jacob Swain

I placed my order 10 minutes before their online cutoff. Was told that since I arrived at 10:05 my order would be cancelled. Was assured money would be refunded at the end of the day. However, if I send an order in before 10, and even if they make it, I guess since I got there after 10 it’s screw me. Same with Taco Bell and other locations around here. Sad to say this is the first restaurant to make me want to write a bad review. If my ticket comes out before 10, it should be made. Not ignored just because it’s close to cutoff.

Atmosphere: 1

Food: 5

Service: 1

Scotty Hatfield

Good service good food.Wheelchair accessibility: They are wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Eric Schreiber

People passed out next to the door high on meth.In side was discussting. Mess all over the floor throughout the whole store.Staff looked high AF as well.Got 6 people's orders completely wrong.Absolutely horrible place.

Atmosphere: 1

Food: 1

Service: 1

Bertha Mayes

Food was good and great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger King Chicken Nuggets

Robert Gray

I want to order from a real person. I want to sit in a comfortable seat and I want a burger that is thicker than the pickle slice.NONE of which I received.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Mac, Cheeseburger

Clark Schmidt

Best meal from McDonald's I've had in probably a decade. Hot crispy fries, nice pepper-y McDouble, unwilted shredded lettuce on the McChicken, very sweet and genuine service at the window, all around lovely experience this afternoon. Thanks folks!

Atmosphere: 5

Food: 5

Service: 5

Heidi Gilson

The drive thru staff were amazing today when I went there for a sprite and some fries. It was a nice experience.

Atmosphere: 5

Food: 5

Service: 5

Travis Henderson

This review isn’t about the food. The food was average McDonald’s fair nothing more nothing less. Or about the atmosphere of anything the lobby was in desperate need of attention. This review however is about an employee that went above and beyond and truly cares about his job and the people he serves. Lonell went above and beyond at every step tonight. As mentioned before the lobby when we walked in was a mess. We went to get a seat and wait for our order to finish. We informed Lonell that our table was dirty and could use a quick wipe down. He wiped it down, even though we had asked for a wipe to do it ourselves after seeing they were busy, and then he came back and dried it off. He did this joyfully, without any type of attitude or complaining and with a smile. He was also quick and efficient when we requested additional sauces and refills throughout our meal. While we were eating, he cleaned the entire dining room and expedited food very efficiently during our rather brief visit. Huge shout out to him and the owner/operator of this location. Please keep him. It is people like him that truly make the biggest impact.

Atmosphere: 3

Food: 3

Service: 5

Ken Summers

Quarter pounder was good, McDoubles were good, fries were hot & good. They had buy one fry or McDouble, get one for $1.Food was tasty & hot. Staff pleasant & helpful. Good, especially for fast food one Christmas Day!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, World Famous Fries

Jeremy Willis

Grabbed some

Atmosphere: 5

Food: 5

Service: 5

James Kilgore

Parking was aweful and service slow 2 mc doubles took 25 minutes only go here if on foot and in no

Atmosphere: 3

Food: 3

Service: 1

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