McDonald's
9501 Kingston Pike, Knoxville
(865) 531-3911
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Not one of the better McDonald's
Atmosphere: 2
Food: 2
Service: 2
Got all these “ leave a review and mention a employee” your employees won’t even talk to the customers and when you finally got some assistance after standing at the counter for 10 minutes they are extremely rude and bagging cookies with no gloves which is just gross
Atmosphere: 1
Food: 1
Service: 1
some of sausage seem not cooked I can't tell cause meat machine timer all the other meat is cooked
Atmosphere: 5
Food: 5
Service: 3
We ordered Grinch meal through the app and picked them up. Big Mac, big fries and socks came in the Grinch box. Get them.
Food: 5
Service: 5
I’m not one to go out of my way to write reviews but my appetite was completely gone by the time my interaction was over with the employee at the drive through window around 11 am today. My friend and I went through the drive through today to pick up a mobile order, we wanted to ask to add on 1 medium fry but before we could she told us to pull up to the first window. When we got to the window we simply asked her if she could add on a separate order, she the proceeds to look us up and down, roll her scoff and then say yeah with the biggest attitude I’ve ever seen from a employee anywhere in my life. The whole 10 seconds MAX it took her to press the fry button she was mumbling under her breathe and shaking her head. She gave us the receipt and slammed the window shut.
Atmosphere: 2
Food: 4
Service: 1
I had a wonderful experience with Rolanda. She had the most amazing customer service..
Atmosphere: 5
Food: 5
Service: 5
They didn’t get the order right was very slow and the fries were cold.
Atmosphere: 3
Food: 3
Service: 3
Stopped here after work around 10pm,had a fairly short wait time and the food came out hot and fresh. Absolutely the best quarter pounder with cheese meal I've had in a while.
Atmosphere: 5
Food: 5
Service: 5
THAT BIGGER MAN THAT WORKS THE DRIVE THRU ON EVENINGS IS HORRIBLE!!!! He has the worst attitude I’ve ever seen in fast food. Passive aggressive as HELL, aggressively takes my phone because he can’t hear. He is rude every single time I come through. And I will never be back to this location. Not my problem you’re miserable… find a different job! No need for the McTUDE!!!
Atmosphere: 1
Food: 1
Service: 1
Libby Alexander was working the drive thur she was super friendly and good vibes
Food: 5
Service: 5
Restaurantji Recommends
It was hot and quick
Recommended dishes: Big Mac, French Fries, Big Breakfast, Cheeseburger, Mcdouble, Dr Pepper, Double Cheeseburger
The staff at this McDonald's refused to give us our drinks because the drink machine in the lobby was broken and the one in the kitchen was apparently for drive-thru customers only.
I placed my order in drive through.And when I got to the first window, the cashier argued with me about what I had ordered because she had my order wrong and then when I got to the second window, they handed me the wrong food.Not even the same food that they had order for at the first window. And then when I finally got to my destination and opened up my food, there are bugs in it.
Atmosphere: 1
Food: 1
Service: 1
Always crowded, but service is fairly quick.
Atmosphere: 5
Food: 5
Service: 5
I can't justify going here. In a pinch, faced with no options, leave with a bag of sadness and regret.
Atmosphere: 1
Food: 1
Service: 1
Loading...