McDonald's

9526 S Northshore Dr SW, Knoxville
(865) 539-9600

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Recent Reviews

The double 1/4# with cheese is always fresh now they make them when you order them. In the past they would be stale from sitting under a heat lamp. Sometimes, it takes a minute but fresh is best for me. Cust service people were friendly and smiled.
Seems that they always get the orders wrong. Then they act like it's my fault when something is wrong! It's very annoying to drive 10 miles or more only to get home and find orders wrong! I worked for this restaurant a long time ago and we were taught to get it right! If there was a mistake we would always make it right! What's happened ? ?.
I gave 5 star because of the manager that had to deal with me. To start with they messed up my food (I mean how hard is plain?) and I went in to get replaced, the cashier was young & dumb and no common sense, was smiling and apparently thought it was funny bc I paid for my food and wanted it right. I didn't really see how it was funny but simply a teenager. Anyway the manager remade my food herself and give me free meal. The manager did a great job at diffusing the situation...

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