McDonald's
322 Merchant Dr, Knoxville
(865) 666-7150
Recent Reviews
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this place genuinely just sucks. Food is never made right rude workers. They claim they can’t make the food because the cooks are gone when the whole time they are outside smoking. makes sense why fast food is held to such a low standard around here.
Atmosphere: 1
Food: 3
Service: 1
THEY WILL MESS UP YOUR FOOD EVERYTIME. They will give you a bacon quarter pounder with NO BACON. At night they want to claim they can’t make food because “the cooks are gone” but in actuality they are out front smoking and don’t want to do their jobs and then will serve other people.
Atmosphere: 1
Food: 1
Service: 1
The service at this location was horrible! I stood at the counter for several minutes until someone chose to acknowledge my presence even though there were multiple workers walking past me. One girl was singing and dancing with ear buds in her ears and looking directly at me as if to say (without saying) “I ain’t helping you…”.
The girl who did help me had THE worst attitude ever! When I asked for condiments her response was “WHAT?”, as if I had no right to bother her. She tossed the condiments tray on the counter and walked away with attitude.
Horrible experience!
Atmosphere: 1
Food: 4
Service: 1
This place isn’t only the worst McDonald’s on the face of the planet. It’s the worst fast food establishment on the face of the planet. The staff is rude. The food is trash 10 out of 10 do not recommend. If you want to wait 30 minutes for just a drink, I would suggest driving an extra five minutes up the road to the other McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
ZERO STARS - WAITED 30 MINUTES FOR A CHEESEBURGER. HORRIBLY RUN AVOID AND JUST GO TO WENDYS ACROSS THE STREET
Atmosphere: 1
Food: 1
Service: 1
Alright, so I do doordash. I got a simple order for a couple of meals, mcflurry, and a soft drink; simple. Right!? I waited 20 minutes, none of the staff came up to me at all and when it came time to get my order I DOUBLE CHECKED and asked if everything was in the bag, I got a “mhm.” When I finished delivering it the lady calls me and tells me that they forgot both of the drinks (which if you don’t know they normally have the food on one side of the bad and the drinks in a carrier on the other in the togo bag) and also missed a WHOLE meal. If it were me I would never come here, based on my first experience, and not being able to complete an order. Mind you there was just me there! Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst McDonalds ever. Poor customer service and poor quality food. The employees don’t know the menu and are very rude and untrained.
Atmosphere: 1
Food: 2
Service: 1
Food sucked but the employee's were fantastic
Atmosphere: 5
Food: 1
Service: 4
Merchants Rd McDonalds:Trash in parking lot, overflowing trash inside. Too focused on drive thu neglecting indoor customers. Kiokse out of printer paper. Got gravy biscuit w/ very little gravy.Table trim off on at least 2 tables. Uncomfortable seating and cold inside
The worst McDonalds I've seen in 50+ years!! Skip this one and thank me later!
Atmosphere: 1
Food: 4
Service: 1
excellent service I recommend it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
McDonald's has went down hill since they started using self checkout
Atmosphere: 4
Food: 3
Service: 1
Most of the time when I frequent this McDonald's my order is never right I have to come back almost twice but today was a good day my order was hot fresh and as ordered so for that I get 5 stars but I would like for everyone to take that with a grain of salt and proceed with caution
Atmosphere: 5
Food: 5
Service: 5
Always fun
Atmosphere: 3
Food: 3
Service: 3
40 minutes drive through wait
Atmosphere: 1
Service: 1
Drive through? No no no it's better to just walk in. I have to go in and ask for my food and I wasn't the only one
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