I Love Coming Here, they have made numerous gifts for me for Birthdays and Mother's Day.
BRENT
Love this place!
Katie Brothers
Always willing to help and great products. We used them for a large gift order and they made custom vouchers for us - they were a huge hit!
Savannah Williams
New go to place for cake! They are literally perfect brought some for the office and everyone agreed they are moist not too sweet and the icing is absolutely perfect! 😍
Punisher
This place is very nice and clean service was really good but the main thing is it good hands down this place is awesome the cakes are so moist and delicious and very rich they definitely know what there doing and I've tried multiple flavors and no complaints thank you very much and keep up the awesome work
Stephanie
My first time going into the business was yesterday. I normally just order through fundraisers. I am very happy I went to the location. I purchased some of every bundlets that was not gluten free. The service I received at the location was top notch. Everyone we can communication with was very polite and very helpful, The Cookies n Crème is wonderful. Go grab you one. I have liked every flavor I got so far.
John
While visiting Knoxville, I had the opportunity to enjoy some of the Nothing Bundt Cake flavors. I'm hooked. I love their variety and haven't had one yet that I didn't like. My mother is gluten free, and I shared the gluten free options with her. She loved them as well and always wants more when I visit the area. Highly recommended!! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Let's be honest
Their gluten-free raspberry and lemon cake is so good it's moist and perfect. I highly recommend it to anyone who is gluten-free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Raspberry
C Wil
I attempted to order two dozen bundtinis for my daughter's birthday party at school. Staff informed me that an order for specific flavors (i.e., chocolate chocolate chip, confetti, and vanilla) could not be made during the holiday season because only predetermined assortments of bundtinis are available during the holiday season. The predetermined assortments include flavors that elementary-age children will not enjoy (e.g., mint). In order to obtain two dozen of the flavors we want, we would have to purchase an inordinate amount of the predetermined assortments. It is unfortunate that Nothing Bundt Cakes cannot fulfill an order for a loyal customer, particularly for my daughter who picked their cakes over other dessert options to share with her friends at school. "No" is an alienating answer for a business to offer to a customer in response to a reasonable request. I will take my business to a local bakery that can do the job and provide the products and service we desire.
Why pass a serving fee to customers to invest in your website? Not very good customer service. Shame on you for adding additional fees to your already overpriced cakes.
Atmosphere: 2
Food: 2
Service: 2
thomas ingenthron
Thank goodness this wasn’t my first visit. If it had been I would never be back. I have been here before and was always very pleased. Unfortunately yesterday at 1:30 was not the experience I received. Came in with my daughter to pick out her birthday cake like we have for years now. Was told by the young lady at the front we couldn’t have what we wanted from your catalog on the table but if wanted to try and piece something together we could. Ok?? She dumps a basket of flowers on the counter and says we can pick one of those. She then starts to ring up a 10 inch chocolate cake when I asked for red velvet. When I corrected her she said well I don’t think we have that even though I can see one in the case in front of me. She then pulls it out. Doesn’t remove the plastic puts the flower on top of the plastic and pokes a happy birthday flag thru the top of the plastic. I told her I wanted a completed cake and not something I had to assemble at home. She told me she couldn’t do it. Then grumbled something, took it in the back for a few minutes and came back with it now with the plastic removed. Put it in a box flattened the lid down on it and taped it shut. Honestly I’m afraid to open it tonight at the party. Then as I’m paying for it and the candles I wanted. She hands the candles to my daughter and says here you can just carry this. No bag no thank you no nothing. Wow it took every ounce of me not to explode right there but I did not want to embarrass my daughter or myself for that matter.
Now with all that being said let’s address the real issue. You have a really sweet special needs young lady working there. The young woman waiting on me has no business directing this person at all. She was unbelievably rude to her and this needs to be addressed immediately. The young woman was simply trying to assemble boxes and place them correctly. She even engaged us at the counter being very proud of what she was doing. The young woman waiting on us was very rude to her and showed no kindness or patience at all. She should be ashamed of how she was treating her.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Red Velvet
Gail Bailey
Great experience. My first time ordering a cake from here. Ordered online the day before and it was ready late afternoon when we needed it. The red velvet cake was delicious! We will definitely be ordering in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Bundt Cake
Kris Burnett
I had bundtinis delivered last night to my home to have to take for a co-workers birthday this morning, and the Uber driver must have hit his breaks hard a couple times cause the cupcakes were all upside down and messed up....I called the store at 6pm (which is closing time) and not only did she take the call, she drove to my house and delivered a new perfect dozen! That is going above and beyond in customer service!! Customer for life!!
I Love Coming Here, they have made numerous gifts for me for Birthdays and Mother's Day.
Love this place!
Always willing to help and great products. We used them for a large gift order and they made custom vouchers for us - they were a huge hit!
New go to place for cake! They are literally perfect brought some for the office and everyone agreed they are moist not too sweet and the icing is absolutely perfect! 😍
This place is very nice and clean service was really good but the main thing is it good hands down this place is awesome the cakes are so moist and delicious and very rich they definitely know what there doing and I've tried multiple flavors and no complaints thank you very much and keep up the awesome work
My first time going into the business was yesterday. I normally just order through fundraisers. I am very happy I went to the location. I purchased some of every bundlets that was not gluten free.
The service I received at the location was top notch. Everyone we can communication with was very polite and very helpful,
The Cookies n Crème is wonderful. Go grab you one. I have liked every flavor I got so far.
While visiting Knoxville, I had the opportunity to enjoy some of the Nothing Bundt Cake flavors. I'm hooked. I love their variety and haven't had one yet that I didn't like. My mother is gluten free, and I shared the gluten free options with her. She loved them as well and always wants more when I visit the area. Highly recommended!! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Their gluten-free raspberry and lemon cake is so good it's moist and perfect. I highly recommend it to anyone who is gluten-free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Raspberry
I attempted to order two dozen bundtinis for my daughter's birthday party at school. Staff informed me that an order for specific flavors (i.e., chocolate chocolate chip, confetti, and vanilla) could not be made during the holiday season because only predetermined assortments of bundtinis are available during the holiday season. The predetermined assortments include flavors that elementary-age children will not enjoy (e.g., mint). In order to obtain two dozen of the flavors we want, we would have to purchase an inordinate amount of the predetermined assortments. It is unfortunate that Nothing Bundt Cakes cannot fulfill an order for a loyal customer, particularly for my daughter who picked their cakes over other dessert options to share with her friends at school. "No" is an alienating answer for a business to offer to a customer in response to a reasonable request. I will take my business to a local bakery that can do the job and provide the products and service we desire.
Service: 1
Absolutely the best 👏😊
Restaurantji Recommends
Birthday cake was amazing
Atmosphere: 5
Food: 5
Service: 5
Why pass a serving fee to customers to invest in your website? Not very good customer service. Shame on you for adding additional fees to your already overpriced cakes.
Atmosphere: 2
Food: 2
Service: 2
Thank goodness this wasn’t my first visit. If it had been I would never be back. I have been here before and was always very pleased. Unfortunately yesterday at 1:30 was not the experience I received. Came in with my daughter to pick out her birthday cake like we have for years now. Was told by the young lady at the front we couldn’t have what we wanted from your catalog on the table but if wanted to try and piece something together we could. Ok?? She dumps a basket of flowers on the counter and says we can pick one of those. She then starts to ring up a 10 inch chocolate cake when I asked for red velvet. When I corrected her she said well I don’t think we have that even though I can see one in the case in front of me. She then pulls it out. Doesn’t remove the plastic puts the flower on top of the plastic and pokes a happy birthday flag thru the top of the plastic. I told her I wanted a completed cake and not something I had to assemble at home. She told me she couldn’t do it. Then grumbled something, took it in the back for a few minutes and came back with it now with the plastic removed. Put it in a box flattened the lid down on it and taped it shut. Honestly I’m afraid to open it tonight at the party. Then as I’m paying for it and the candles I wanted. She hands the candles to my daughter and says here you can just carry this. No bag no thank you no nothing. Wow it took every ounce of me not to explode right there but I did not want to embarrass my daughter or myself for that matter.
Now with all that being said let’s address the real issue. You have a really sweet special needs young lady working there. The young woman waiting on me has no business directing this person at all. She was unbelievably rude to her and this needs to be addressed immediately. The young woman was simply trying to assemble boxes and place them correctly. She even engaged us at the counter being very proud of what she was doing. The young woman waiting on us was very rude to her and showed no kindness or patience at all. She should be ashamed of how she was treating her.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Red Velvet
Great experience. My first time ordering a cake from here. Ordered online the day before and it was ready late afternoon when we needed it. The red velvet cake was delicious! We will definitely be ordering in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Bundt Cake
I had bundtinis delivered last night to my home to have to take for a co-workers birthday this morning, and the Uber driver must have hit his breaks hard a couple times cause the cupcakes were all upside down and messed up....I called the store at 6pm (which is closing time) and not only did she take the call, she drove to my house and delivered a new perfect dozen! That is going above and beyond in customer service!! Customer for life!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet Cake, Bundtinis
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